Build Professional Effectiveness skills and earn PMUs toward your management recertification.

As defined in the AMA Standard in Management™ competency framework, Professional Effectiveness includes key competencies and tasks associated with personal awareness and interpersonal skills. Browse the courses listed below for such topics as communication, emotional intelligence, and presentation skills.

Qualifying Courses Offering PMUs



Professional Effectiveness Seminars*

Strategies for Developing Effective Presentation Skills P (18)      
Assertiveness Training for Women in Business (CR) P (18)      
Assertiveness Training P (18)      
AMA’s Training Certificate Program P(13)   B(5)  
Assertiveness Training for Managers P (12) R (6)    
Assertiveness Training for Women in Business (LOL) P (12)      
Time Management P (12)      
Emotional Intelligence Certificate Program P (12)      
Responding to Conflict: Strategies for Improved Communication P (10) R (2)    
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results P (10) R (8)    
Building Better Work Relationships: New Techniques for Results-Oriented Communication P (9) R (9)    
Expanding Your Influence: Understanding the Psychology of Persuasion P (9) R (3)    
7 Interpersonal Skills of Great Managers P (9) R (3)    
Leadership Development for Women P (9) R (3)    
Developing Effective Business Conversation Skills P (9) R (3)    
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure P (9) R (3)    
Negotiating to Win P (9) R (3)    
Managing Emotions in the Workplace: Strategies for Success P (9) R (3)    
Emotional Intelligence Certificate Program P (9)      
Selling to Major Accounts: A Strategic Approach P (8)     A (10)
Communication and Interpersonal Skills for Technical Professionals P (8) R (4)    
Communicating Up, Down and Across the Organization P (8) R (4)    
Doing It All: How to Stay Focused and Engaged P (8) R (4)    
Moving Ahead: Breaking Behavior Patterns That Hold You Back P (8) R (4)    
Territory and Time Management for Salespeople P (8) R (4)    
AMA Business Boot Camp: Management and Leadership Essentials P (8)   B (4)  
How to Communicate with Diplomacy, Tact and Credibility P (8) R (4)    
Leadership Skills and Team Development for Technical Professionals (CR) P (7) R (11)    
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results P (7) R (5)    
Leading with Emotional Intelligence P (7) R (5)    
Building Better Work Relationships: New Techniques for Results-Oriented Communication P (6) R (6)    
Coaching for Optimal Job Performance P (6) R (6)    
The Effective Facilitator: Maximizing Involvement and Results P (6) R (2) B (4)  
Expanding Your Influence: Understanding the Psychology of Persuasion P (6) R (3)    
Presentation Skills Workshop P (6)      
Finding Common Ground: How to Overcome Unconscious Bias P (6)      
Storytelling Power: Secrets for Exceptional Communication P (5) R (7)    
Collaborative Leadership Skills P (5) R (7)    
Successfully Managing People P (5) R (7)    
Leadership Skills and Team Development for Technical Professionals P (5) R (7)    
Mindful Leadership: Cultivating Excellence from Within P (5) R (7)    
Leading in a Diverse and Inclusive Culture P (5) R (7)    
AMA's 5-Day "MBA" Certificate Program P (4) R (6) B (9) A (11)
Leadership and Team Development for Managerial Success P (4) R (8)    
Getting Results Without Authority P (4) R (8)    
Making the Transition to Management P (3) R (9)    
Leading Virtual Teams (CR) P (3) R (9)    
Leading Virtual Teams (LOL) P (3) R (6)    
Developing Executive Leadership P (3) R (11) B (4)  
Critical Thinking P (3)     A (9)
Preparing for Leadership: What It Takes to Take the Lead (CR) P (3) R (9)    
Strategic Sales Negotiations P (3) R (9)    
Developing Executive Leadership (LOL) P (2) R (7) B (3)  
Data Analysis Fundamentals: A Hands-on Workshop P (2)     A (10)
Improving Your Managerial Effectiveness P (2) R (10)    
Preparing for Leadership: What It Takes to Take the Lead P (2) R (7)    
Advanced Tools and Techniques for Data Analysis P (1)     A (11)

 

ico-webinars

Professional Effectiveness Live Online Express Courses

Confidence Building Skills for Women  P (2)      
How to Flex Your Communications Style P (2)      
How to Manage Difficult Conversations P (2)      
How to Reinvent Yourself Within Your Organization P (2)      
How to Manage Time, Meetings and Stress P (2)      
Leading Effective Virtual Meetings P (2)      
Powerful Communication Techniques P (2)      
Secrets to Boosting Productivity P (2)      

 

ico-ondemand-courses

Professional Effectiveness OnDemand Courses

Developing Leadership Skills P (6)      
Leadership Skills for Maximum Team Productivity P (5)      
Training and Presentation Skills P (4)      

 

*Unless noted with CR for Classroom or LOL for Live Online, PMUs for both formats are the same.