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The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results

People need to hear what you have to say.

No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to develop grace under fire and inspire others when giving speeches and presentations. This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your leadership communication skills modeled on the world's best communicators. You'll learn practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in powerful conversations that achieve results. W - Special Sessions for Women

Seminar Number: 02130

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Experienced managers and executives and anyone who aspires to a leadership position or who is expected to provide leadership.

  •   Classroom3 Day(s)
    1.8 CEU, 21 CPE, 18 PDCs, 18 PDU
  •   Online4 Lesson(s)
    1.2 CEU, 14 CPE, 12 PDCs, 12 PDU
 
 

No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution.

The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to develop grace under fire and inspire others when giving speeches and presentations. This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your leadership communication skills modeled on the world's best communicators. You'll learn practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in powerful conversations that achieve results.

W - Special Sessions for Women

  • Improve your leadership communication skills
  • Build greater buy-in, trust and loyalty
  • Demonstrate grace under fire and defuse tension
  • Overcome resistance to change
  • Motivate followers and inspire them to action
  • Rally support in difficult situations

The Voices of Effective Leaders - Past and Present

  • Describe typical situations requiring specific leadership communication skills and assess how well you use the language of leadership in these situations
  • Identify five traits of effective leadership communication and assess how well you demonstrate those traits

Finding Your Leadership Voice

  • Learn the two components of a leader’s voice
  • Describe several leadership communication styles and describe your dominant style

Crafting Compelling Messages That Inspire Action and Produce Results

  • Pinpoint the desired results of your leadership message by using a results matrix
  • Shape your leadership message

Setting the Stage for Powerful Communication

  • Pick the right forum for leadership communications and create a winning setting for your key messages
  • Overcome stage fright and communication anxiety

Taking the Lead

  • Generate presence and charisma that command respect
  • Send clear messages that maximize audience understanding

Setting the Direction You Want Others to Travel

  • Communicate a clear mission and inspire vision and values
  • Delegate authority in ways that prompt others to take responsibility

Influencing and Inspiring Others into Action

  • Identify the factors that demotivate
  • Light a fire in the hearts of others

Coaching, Counseling and Mentoring for Improved Performance

  • Stimulate and guide authentic coaching, counseling and mentoring sessions

Addressing Tough and Touchy Topics in Ways That Defuse Tension

  • Handle conflict and hostile disputes

Special Feature

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

Learning Objectives

  • Describe and Apply the Five Principles of Effective Leadership Communication
  • Craft a Compelling Leadership Message That Inspires Action and Produces Results
  • Describe and Apply Four Leadership Communication Styles
  • Take Charge of a Group of People and Win Their Support
  • Communicate the Strategic Direction with Passion
  • Set the Operational Direction (Delegate Responsibility) in Ways That Get Action
  • Influence Buy-In and Committed Action
  • Inspire People to Do Their Best
  • Coach, Counsel, and Mentor Others to Build Their Skills and Grow Personally
  • Recognize and Reward People for Their Efforts and Good Work
  • Handle Tough Situations in Ways That Minimize Resistance and Maximize Acceptance

The Voices of Effective Leaders Past and Present

  • Define Leadership
  • Describe Typical Leadership Situations, and Assess How Well You Use the Language of Leadership in Those Situations
  • Describe Five Traits of Effective Leaders as Communicators and Assess How Well You Demonstrate Those Traits
  • Explain How Effective Leaders—Past and Present—Have Communicated Well

Finding Your Leadership Voice

  • Describe the Two Components of a Leader’s Voice
  • Describe How to Find Your True Voice as a Leader
  • Describe Four Leadership Communication Styles and Identify Your Dominant Style
  • Describe When and How to Use Each Style

Crafting a Compelling Message That Influences, Inspires, and Produces Results

  • Gather Your Thoughts Quickly to Craft a Message
  • Pinpoint the Desired Results of Your Leadership Message
  • Tailor Your Message to the Intended Audience So That It Resonates

Getting the Attention and Understanding of Those You Wish to Lead

  • Get the Genuine Attention of Followers
  • Generate Presence and Charisma That Command Respect
  • Send Clear Messages That Maximize Audience Understanding
  • Tell Dramatic Stories That Captivate Audiences and Make Your Message Clear

Setting the Direction for Others

  • Communicate a Strategic Direction (an Inspiring Vision, Mission, and Values Statement) with Passion and Precision
  • Set the Operational Direction, Assign Responsibility, and Delegate Authority in Ways That Prompt Others to Take Responsibility

Influencing Buy-In and Committed Action

  • Describe and Apply Nine Different Influence Strategies
  • Get Others to Accept, Endorse, and Advance Your Agenda
  • Overcome Resistance and Initiate Change

Inspiring Others to Do Their Best

  • Describe the Factors That Motivate and Demotivate People
  • Light a Fire in the Hearts of Others

Coaching, Counseling, and Mentoring for Improved Performance

  • Conduct Authentic Coaching, Counseling and Mentoring Sessions
  • Provide Positive Feedback and Constructive Criticism

Address Tough and Touchy Situations in Ways That Defuse Tension

  • Discuss the “Undiscussables” and Other Sensitive Issues Tactfully
  • Defuse Tension and Assert Yourself Well in Tense Situations
  • Deliver Bad News and Unpopular Changes in Ways That Win Acceptance
  • Handle Conflict and Mediate Disputes
Download Extended Seminar Outline PDF

LESSON ONE

The Voice of Effective Leadership

  • Define Leadership
  • Describe the Voice of Leadership
  • Apply Five Principles of Effective Leadership Communication

Finding Your Leadership Voice

  • Identify the Two Components of a Leader’s Voice
  • Describe Your Dominant Leadership Style
  • Apply Each of the Four Leadership Styles Adaptively

LESSON TWO

Crafting Messages That Inspire Action and Results

  • Gather and Organize Ideas Using Mind Mapping
  • Pinpoint the Desired Results of Your Message
  • Tailor Your Message to the Audience So It Resonates

Delivering Powerful and Understandable Communications

  • Identify Strategies to Gain and Hold Attention
  • Identify Strategies to Ensure Understanding

LESSON THREE

Setting Strategic Direction

  • Differentiate Between the Strategic and Operational Direction
  • Communicate the Strategic Direction (Mission, Vision, Values for Your Work Unit) in an Inspiring Way  

Influencing and Inspiring Others to Action

  • Identify the Nine Strategies for Influencing Others
  • Select Effective Influence Strategies for a Situation
  • Describe Ways to Boost Motivation in Others

LESSON FOUR

Delegating and Coaching for Improved Performance

  • Explain How to Delegate in Ways That Prompt Others to Take Responsibility
  • Describe Techniques for Coaching Poor Performance 
Download Extended Seminar Outline PDF

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 18 Classroom/12 Live Online credits toward your CAE application or renewal professional development requirements.

American Management Association (AMA) is accredited by the International Association for Continuing Education and Training (IACET). AMA complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, AMA is authorized to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

Classroom [L] 18 / Live Online [L] 12

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

This program is valid for 18 Classroom/12 Live Online PDCs for the SHRM-CPSM or SHRM-SCPSM

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit:
Classroom: 21 hours/Advanced
Live Online: 14 hours/Advanced
Advance Preparation: Online pre-and post-assessment
Delivery: Group Live/Group Internet-based
Field of Study: Non-Technical – Communication

Classroom Schedule

35 Sessions Available

Online Schedule

6 Sessions Available

  • $2,745.00 Non Members
  • $2,495.00 AMA Members
  • $2,268.00 GSA
Date Duration State City Zip
  2019-04-22 2019-04-24 Apr 22, 2019 - Apr 24, 2019 3 Days NY New York 10019 New York Register Now

  2019-04-24 2019-04-26 Apr 24, 2019 - Apr 26, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-04-29 2019-05-01 Apr 29, 2019 - May 1, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-05-15 2019-05-17 May 15, 2019 - May 17, 2019 3 Days TX Houston 77042-4545 Houston Register Now

  2019-05-20 2019-05-22 May 20, 2019 - May 22, 2019 3 Days CA Los Angeles 90045 Los Angeles Register Now

  2019-06-03 2019-06-05 Jun 3, 2019 - Jun 5, 2019 3 Days NY New York 10019 New York Register Now

  2019-06-05 2019-06-07 Jun 5, 2019 - Jun 7, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-06-10 2019-06-12 Jun 10, 2019 - Jun 12, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

W - For Women Only
  2019-06-17 2019-06-19 Jun 17, 2019 - Jun 19, 2019 3 Days MA Boston 02115-3155 Boston Register Now

  2019-06-26 2019-06-28 Jun 26, 2019 - Jun 28, 2019 3 Days IL Chicago 60601 Chicago Register Now

  2019-07-10 2019-07-12 Jul 10, 2019 - Jul 12, 2019 3 Days TX Dallas 75001 Dallas Register Now

  2019-07-15 2019-07-17 Jul 15, 2019 - Jul 17, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-07-22 2019-07-24 Jul 22, 2019 - Jul 24, 2019 3 Days NY New York 10019 New York Register Now

W - For Women Only
  2019-07-31 2019-08-02 Jul 31, 2019 - Aug 2, 2019 3 Days CA San Diego 92101 San Diego Register Now

  2019-08-05 2019-08-07 Aug 5, 2019 - Aug 7, 2019 3 Days GA Atlanta 30309-7705 Atlanta Register Now

W - For Women Only
  2019-08-14 2019-08-16 Aug 14, 2019 - Aug 16, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-08-19 2019-08-21 Aug 19, 2019 - Aug 21, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-08-26 2019-08-28 Aug 26, 2019 - Aug 28, 2019 3 Days IL Chicago 60601 Chicago Register Now

  2019-09-04 2019-09-06 Sep 4, 2019 - Sep 6, 2019 3 Days NY New York 10019 New York Register Now

  2019-09-09 2019-09-11 Sep 9, 2019 - Sep 11, 2019 3 Days CO Denver 80002 Denver Register Now

  2019-09-16 2019-09-18 Sep 16, 2019 - Sep 18, 2019 3 Days NV Las Vegas 88901 Las Vegas Register Now

  2019-09-25 2019-09-27 Sep 25, 2019 - Sep 27, 2019 3 Days NC Durham 27701 Durham Register Now

  2019-09-30 2019-10-02 Sep 30, 2019 - Oct 2, 2019 3 Days TX Austin 73301 Austin Register Now

  2019-10-02 2019-10-04 Oct 2, 2019 - Oct 4, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-10-09 2019-10-11 Oct 9, 2019 - Oct 11, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-10-14 2019-10-16 Oct 14, 2019 - Oct 16, 2019 3 Days IL Chicago 60601 Chicago Register Now

W - For Women Only
  2019-10-16 2019-10-18 Oct 16, 2019 - Oct 18, 2019 3 Days WA Seattle 98101 Seattle Register Now

  2019-11-04 2019-11-06 Nov 4, 2019 - Nov 6, 2019 3 Days CA Anaheim 92801 Anaheim Register Now

  2019-11-13 2019-11-15 Nov 13, 2019 - Nov 15, 2019 3 Days TX Dallas 75001 Dallas Register Now

  2019-11-18 2019-11-20 Nov 18, 2019 - Nov 20, 2019 3 Days MA Boston 02110 Boston Register Now

  2019-12-02 2019-12-04 Dec 2, 2019 - Dec 4, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-12-04 2019-12-06 Dec 4, 2019 - Dec 6, 2019 3 Days IL Chicago 60601 Chicago Register Now

  2019-12-09 2019-12-11 Dec 9, 2019 - Dec 11, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

W - For Women Only
  2019-12-11 2019-12-13 Dec 11, 2019 - Dec 13, 2019 3 Days NY New York 10019 New York Register Now

  2019-12-11 2019-12-13 Dec 11, 2019 - Dec 13, 2019 3 Days GA Atlanta 30309-7705 Atlanta Register Now

2745.00 $
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