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The Ultimate AI Playbook: From Measuring Adoption to Delivering Impact

Discover how organizations can move beyond vanity metrics like AI adoption rates to focus on real impact through strategic, value-driven use of AI. Learn how modeling behavior, creating space for experimentation, and fostering a culture of openness can turn everyday employees into powerful innovator

In the Age of Digital Workers, You Still Have to Be Boss

AI "digital workers" offer speed and efficiency but lack human judgment and emotional intelligence. Managers must oversee their integration carefully, setting clear roles and maintaining ethical oversight. Success depends on blending human insight with AI capabilities through training and accountabi

How to Communicate Up, Down and Across the Organization with Impact

Learn a wide range of best practices for communicating at every level of the workplace.

Plugging People into AI Adoption

Discover how people-centered AI adoption empowers organizations to innovate, build trust, and future-proof their workforce. Learn strategies to close skill gaps, foster a supportive culture, and implement ethical, secure AI practices.

Organizations Make Progress Adopting AI, but Many Employees Feel Left Behind

The AMA’s latest survey reveals that while more organizations are now leveraging AI—with notable increases in strategy, governance, and training—many still lag behind, leaving employees underprepared and concerned about their skills. The findings suggest that training and clear governance significan

How Leaders Can Inspire Teams with Emotional Intelligence (EI)

Discover how emotionally intelligent leadership inspires teams, boosts performance, and creates a positive work culture. Learn strategies to drive success through EI.

Building Artificial Intelligence Excellence: A 10-Step Plan for Managers and Executives

There’s little doubt that Artificial Intelligence (AI) is a game changer. Over the coming decade, and perhaps far more quickly, AI holds the potential to disrupt virtually every aspect of how we do business.

Getting Started with Artificial Intelligence: A Primer for Business Organizations

Business organizations across the globe are racing to embrace AI and capitalize on the competitive advantages it can deliver. Yet a recent American Management Association survey found that only a small fraction of respondents, about 17%, said their organization has an AI strategy. Many in the remain

How Can AI Help My Business?

AI has taken the business world by storm. Seemingly overnight, a multitude of apps and platforms have begun boasting of their AI-drive capabilities. Even dishwashers are using AI. The change has occurred so abruptly that many businesses have found themselves behind, lacking an AI strategy, and vulne

Risky Business: Managing the New and Numerous Perils of AI

Just when you thought that business couldn’t change any faster, ChatGPT burst onto the scene. Now it seems generative AI is everywhere. AI is creating images, composing music, writing books, and transforming medicine. And it’s reinventing how companies do business and how employees do their jobs.

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