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Finding Your Leadership Style: Transactional vs. Transformational

Being an effective leader requires developing several core qualities and skills—courage, empathy, accountability, integrity, flexibility, active listening, and the ability to communicate across cultures with clarity and respect among them. It also depends on finding your style. Of all the various st

8 Skills to Become More Culturally Adept at Work

In a global business world and any organization where people of various nationalities, ethnicities, races, genders, and generations work together, cultural competency is a vital skill.

How to Practice Allyship in the Workplace

Everyone needs allies—in their personal life, along their career path, and in the workplace. More than a friend or mentor, an ally is someone who’s committed to finding common ground with coworkers, speaking out or taking action when discrimination occurs, and supporting, advocating for, and champio

3 Keys to Finding Your Authentic Leadership Voice

Great leadership is built on a foundation of trust—and establishing trust begins with great interactions. That’s where the power of communication comes in. To be a successful leader, at any level in any organization, you must communicate with clarity and confidence, consistently. And that requires f

A 5-Step Model for Effective Training Sessions

When planning a training session for your team or a presentation for a larger audience of employees or colleagues, it’s crucial to ensure that the instructional and informational content you create is on target, clear and effective.

Leading with Emotional Intelligence: 4 Cornerstones for Success

It’s not a mystical gift or an inborn characteristic. Emotional Intelligence (EI) is a valuable skill that, with dedication and effort, just about anyone can develop. And for today’s business leaders, developing EI is definitely not optional. In any organization, the most effective leaders are credi

5 Tips for Listening and Asking Questions to Improve Persuasive Communication

In all kinds of business interactions, from presenting a proposal to executive decision makers to collaborating on a project with team members to closing a sale with a customer, persuasion is critical to achieving goals and getting results.

3 Key Interpersonal Skills for Workplace Communication

To ensure quality results, whether you’re collaborating on a project, delegating a task, or managing a team, it’s absolutely essential that what you intend to say comes across correctly to your listener.

5 Actions for Communicating with Diplomacy, Tact and Credibility

Being a credible communicator—someone who says what they mean, clearly and consistently—is crucial to gaining people’s trust and cooperation, especially in the workplace.

The 5 A’s of Leadership Communication to Build Trust and Loyalty

Why should anyone want to work for someone they can’t trust? Earning the trust of your team members is crucial to motivating their performance and securing their loyalty.

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