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The 30x Rule: How Great Managers Multiply Performance

An inherent measure of our effectiveness as managers is our ability to create results through other people. As Tom Peters once said, “Leaders don’t create followers; they create more leaders.”

9 Things You Should Never Do When Giving a Presentation: AMA Research

Think back to your last presentation. Were people interested and engaged in what you were saying?

5 Keys to Successful Program Management

Back in the mid-1980s, I landed my first job out of college, which was to provide technical support for a NASA contractor in Washington, DC. Just about all the people I supported there had the word “Program” in their job title, whether it was Program Director, Program Manager, Program Admin Support,

Decoding the Job Interview BY CAROL KINSEY GOMAN

As the candidate in a job interview, you’re aware that you are being assessed for competence, confidence, and candor. But what about the interviewer?

Communication: Sample Phrases for Performance Appraisal

Top Performance Review Phrases to Help Your Employees Enhance Their Communication Skillset

Sample Leadership Phrases for Performance Appraisals

Raising the bar in terms of performance expectations isn’t as hard as most employers think.

Letters of Clarification: Between Verbal Coaching and Formal Written Warnings

As a manager in corporate America, you’ve no doubt been frustrated at times by employees whose problematic job performance or behavior falls just below the threshold of violating a specific company policy.

Bottleneck in Your Department? 3 Ways to Get More Out of Your Network

If work gets stuck in your department, you need to consider how to leverage your network to get more done.

Brian Tracy on Building Relationships With Customers

Everything today in selling is building relationships. And the keys to successful building relationships within selling are trust and credibility.

The 4 Key Aspects to Being a Strategic Partner

The strategic business partner (SBP) role holds real promise, but has rarely been designed and executed in ways that could develop different results.

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