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Communication Skills Classes and Seminars

Get skills to improve every aspect of your business communication with AMA’s live online and in-person courses.

Intentional, clear and productive communication is a cornerstone of both career and organizational success. Learn to interact with colleagues and clients more effectively, whether via email, phone, online or in person. Immerse yourself in engaging, interactive instructor-led learning experiences in which you will build and apply a wide range of communication skills, from communicating with credibility throughout all levels of the organization, to assertiveness, conflict resolution, and more. Increase your awareness of non-verbal communication as well as verbal communication. Develop an authentic voice, a more engaging and professional communication style and enhance your competitive advantage with AMA seminars— available live online or in person.

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40 Sessions

How to Communicate with Diplomacy, Tact and Credibility

Be a consistently professional communicator—even in difficult circumstances

Delivery Method(s):

Classroom, Live Online

21 Sessions

Communicating Up, Down and Across the Organization

Get heard—regardless of positional power!

Delivery Method(s):

Classroom, Live Online

14 Sessions

Responding to Conflict: Strategies for Improved Communication

Increase your success by proactively improving your conflict management skills.

Delivery Method(s):

Classroom, Live Online

12 Sessions

Effectively Communicating in The Moment

Feel empowered when called upon to “stand and deliver” in spontaneous moments

Delivery Method(s):

Classroom, Live Online

22 Sessions

Building Better Work Relationships: New Techniques for Results-Oriented Communication

Learn why successful work relationships help build successful careers!

Delivery Method(s):

Classroom, Live Online

6 Sessions

7 Interpersonal Skills of Great Managers

Gain the pivotal people skills to achieve the highest quality of excellence.

Delivery Method(s):

Classroom, Live Online

22 Sessions

Getting Results Without Authority

Unleash your personal power to negotiate, influence and persuade

Delivery Method(s):

Classroom, Live Online

6 Sessions

How to Turn Data Into Compelling Visual Presentations

Visually and clearly present data and the message it represents.

Delivery Method(s):

Classroom, Live Online

9 Sessions

Conflict Management Workshop

Do you have the self-awareness, solid communication skills, and motivation to resolve uncomfortable situations?

Delivery Method(s):

Classroom, Live Online

8 Sessions

Assertiveness Training for Managers

Learn how to channel assertiveness skills to interact more effectively with people throughout your organization.

Delivery Method(s):

Classroom, Live Online

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