Leading with Emotional Intelligence

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships. 

This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

• Lead powerfully with presence and impact
• Gain valuable emotional insights and awareness to inspire and maintain productive relationships
• Manage and adapt emotional behaviors that expand your sphere of credibility and influence
• Utilize empathy to promote strong relationships
• Apply collaborative, inclusive and creative communication practices
• Harness emotionally intelligent motivational skills to achieve team results

• Integrating EI and leadership competencies
• Applying emotionally intelligent speaking and listening skills to leadership
• Identifying the role of EI in 21st-century leaders
• Achieving emotionally intelligent personal influence
• Assessing your personal credibility quotient to authentically influence others
• Applying empathy as a powerful influencing strategy when coaching
• Creating an emotionally intelligent inspiration plan
• Encouraging emotionally intelligent collaboration practices
• Managing change and resistance with EI
• Identifying communication skills leaders can use to move past colleagues’ resistance
• Attaining healthy conflict with EI
• Identifying emotionally intelligent leadership communication strategies
• Using emotionally intelligent mindfulness practices when team members experience stress
• Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities

Learning Objectives

• Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
• Manage and Adapt Emotional Behaviors That Impact Leadership in a Variety of Workplace Situations
• Integrate Empathy to Promote Strong Relationships
• Apply Collaborative, Inclusive, and Creative Communication Practices
• Gain Emotional Insights to Understand and Implement Change
• Implement Emotionally Intelligent Motivational Skills to Achieve Team Results

Integrating Emotional Intelligence and Leadership Competencies

• Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
• Apply Emotionally Intelligent Speaking and Listening Skills to Leading

Achieving Emotionally Intelligent Personal Influence

• Assess Your Personal Credibility Quotient to Authentically Influence Others
• Apply Empathy as a Powerful Influencing Strategy When Planning a Coaching Session
• Analyze Resistance Through the Lens of EI to Identify Alternative Influencing Approaches

Creating Emotionally Intelligent Inspiration

• Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
• Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

• Describe Collaboration as an Emotionally Intelligent, Relationship-Based Activity
• Identify Different Types of Leader or Colleague Inquiry That Strengthen Relationships and Creativity

Managing Change with Emotional Intelligence

• Describe How Emotions Impact People’s Attitudes Toward Change
• Identify Communication Skills That Leaders Can Use to Move Past Colleagues’ Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

• Recognize the Central Role That Relationship Development and Maintenance Play in Achieving Healthy Conflict
• Apply Strategies for Cultural and Communication Awareness When Leading
• Identify Emotionally Intelligent Leadership Communication Strategies to Create and Sustain Healthy Conflict

Leading Emotionally Intelligent Teams

• Analyze Your Team’s Emotional and Social Intelligence
• Assess Your Team’s Stress Level and Mood to Remain Optimistic and Productive
• Apply Emotionally Intelligent Mindfulness Practices When the Whole Team or a Single Team Member Experiences Stress

Bringing It All Together

• Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities

LEARNING OBJECTIVES

• Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
• Manage and Adapt Emotional Behaviors That Impact Leading in a Variety of Work-Based Situations
• Integrate Empathy to Promote Strong Relationships
• Apply Collaborative, Inclusive, and Creative Communication Practices
• Gain Emotional Insights to Understand and Implement Change with Others
• Implement Emotionally Intelligent Motivation Skills to Achieve Team Results

LESSON ONE

Integrating Emotional Intelligence and Leadership Competencies

• Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
• Apply Emotionally Intelligent Speaking and Listening Skills to Leading

LESSON TWO

Achieving Emotionally Intelligent Influence and Inspiration

• Assess Your Personal Credibility Quotient to Authentically Influence Others
• Apply Empathy as a Powerful Influencing Strategy When Coaching
• Analyze Resistance Through the Lens of Emotional Intelligence to Identify Alternative Influencing Approaches
• Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
• Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

• Share Effective Approaches for EI Collaboration
• Allow Opportunities to Practice Effective Inquiry Techniques

LESSON THREE

Managing Change with Emotional Intelligence

• Recognize How Emotions Affect Attitudes Toward Change
• Identify Communication Skills to Help Colleagues Move Beyond Their Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

• Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict
• Apply Strategies for Cultural and Communication Awareness When Leading and Managing Healthy Conflict
• Identify Emotionally Intelligent Leadership Communication Strategies to Create and Maintain Healthy Conflict

LESSON FOUR

Leading Emotionally Intelligent Teams

• Analyze Team Social and Emotional Intelligence
• Assess Stress Levels Within the Team
• Utilize Mindfulness Practices When Whole Teams or Single Team Members Encounter Stress

Demonstrating Your Emotional Intelligence

• Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities
• Allow Opportunities to Practice Effective Inquiry Techniques