The Effective Facilitator: Maximizing Involvement and Results

Become a meeting facilitator who brings out the best in individual and team performance.

Want superior facilitation experiences? Look no further. This is your go-to course to hone in on core facilitation skills to create positive and seamless flow. Your role as a facilitator demands exceptional interpersonal skills, keen observation, insight and tact. Like a conductor, you must bring out the best in individual players and orchestrate successful group efforts. This course provides maximum practice, group interaction and feedback as you explore your role as a facilitator in a variety of group situations.

Seminar Number: 02578

In a Classroom
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Course Scheduling & Pricing

Who Should Attend

This program is a basic course for managers who must facilitate results in meetings, group work or project teams, managers who have groups under their direction, as well as managers who work as internal consultants.

Classroom2 Day(s)
1.2 CEU, 14 CPE, 12 PDU, 12 PHR, 12 SPHR

Overview
How You Will Benefit
What You Will Cover
Outline - Classroom
Credits

Want superior facilitation experiences? Look no further. This is your go-to course to hone in on core facilitation skills to create positive and seamless flow.

Your role as a facilitator demands exceptional interpersonal skills, keen observation, insight and tact. Like a conductor, you must bring out the best in individual players and orchestrate successful group efforts. This course provides maximum practice, group interaction and feedback as you explore your role as a facilitator in a variety of group situations.

Make your meetings more productive
Spark and enhance critical synergy and creative energy
Address the challenges of having multiple roles—leader, manager and facilitator
Build consensus, handle conflict and keep meetings on track
Confront behaviors more effectively
Direct meetings that reduce frustration and produce results
Gain the must-have skills you can apply to all group and meeting situations
Keep content, process and structure on track to produce positive outcomes

Facilitation and facilitating
Identifying and developing the qualities and skills of a facilitator
Leveraging your personal style and preferences to maximize engagement
Developing essential skills for fostering effective relationships
Listening and talking in ways that you will be heard
Mastering the phases of the facilitation process
Planning for effective interventions for conflict, anger and disagreement
Developing visual practitioner skills
Incorporating visual practitioner skills into all phases of facilitation
Customizing your plan to facilitate

Learning Objectives

Define and Describe Facilitation and the Role of Facilitator
Develop Greater Awareness of Self and Leverage Strengths of Personal Style
Demonstrate Facilitator Values and Attitudes
Utilize Key Facilitation Skills of Observation, Diagnosis, Intervention and Assessment
Develop Visual Practitioner Skills
Plan for Successful Facilitation Experience

Exploring Facilitation

Define Vocabulary of Facilitation Field
Create and Use Guidelines for Group Interaction
Identify the Qualities and Skills of a Facilitator
Describe the Role of Facilitator
Differentiate Among the Roles of Facilitator, Leader, Manager, and Consultant

Understanding Yourself

Determine Your Own Style and Preferences
Describe How Behavior Styles Can Affect Individual and Group Functioning
Develop Strategies to Leverage Your Style and Preferences to Maximize Involvement
Discuss Values and Attitudes of Facilitators

Essential Skills for Effective Relationships

Discuss Values and Attitudes of Facilitators
Address the Challenge of Multiple Roles—Leader, Manager, and Facilitator
Listen at Deeper Levels
Talk in Ways That You Will Be Heard
Confront Behaviors Effectively

Setting the Stage for Success

Describe the Four Phases of the Facilitation Process
Explain Foundational Skills of Facilitation
Distinguish Between Interpersonal Interventions and Process Interventions
Use a Process Analysis Tool to Observe Forces That Are Out of Your Control and Plan Interventions

Developing Visual Practitioner Skills

Explore the Field of Visual Practitioners
Describe Different Types of Visual Practitioners
Develop and Practice Drawing Skills: Containers, Icons, Figures, and Lettering
Discuss the Nature and Importance of Listening Skills for Graphic Recording, Facilitating, and Coaching
Plan to Incorporate Visual Practitioner Skills into All Phases of Facilitation
List and Describe Methods, Techniques, and Resources for Visual Practitioners

Optimizing Results from Your Facilitation Work

Organize the Essential Elements of Effective Facilitation Work
Assess Your Own Skills
Identify a Challenge in Your Work Setting and Ways to Overcome It
Plan Your Next Steps in Professional Development

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 12 credits toward your CAE application or renewal professional development requirements.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

HRCI. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: None
Advanced Preparation: None
Delivery Method: Group Live
Field of Study: Non-Technical – Communication, Personal Development

Classroom Schedule

11 Sessions Available

$2,445.00 Non Members
$2,195.00 AMA Members
$2,079.00 GSA

Date

Sort

State

Date	Duration	State	City	Zip
2019-07-22 2019-07-23 Jul 22, 2019 - Jul 23, 2019	2 Days	GA	Atlanta	30309-7705 Atlanta	Register Now
2019-08-05 2019-08-06 Aug 5, 2019 - Aug 6, 2019	2 Days	IL	Chicago	60601 Chicago	Register Now
2019-08-15 2019-08-16 Aug 15, 2019 - Aug 16, 2019	2 Days	DC	Arlington/Washington	22202-4807 Arlington/Washington	Register Now
2019-09-23 2019-09-24 Sep 23, 2019 - Sep 24, 2019	2 Days	CA	San Francisco	94103-3156 San Francisco	Register Now
2019-10-14 2019-10-15 Oct 14, 2019 - Oct 15, 2019	2 Days	NY	New York	10019 New York	Register Now
2019-11-14 2019-11-15 Nov 14, 2019 - Nov 15, 2019	2 Days	DC	Arlington/Washington	22202-4807 Arlington/Washington	Register Now
2019-12-02 2019-12-03 Dec 2, 2019 - Dec 3, 2019	2 Days	IL	Chicago	60601 Chicago	Register Now
2020-02-03 2020-02-04 Feb 3, 2020 - Feb 4, 2020	2 Days	CA	San Francisco	94103-3156 San Francisco	Register Now
2020-02-24 2020-02-25 Feb 24, 2020 - Feb 25, 2020	2 Days	NY	New York	10019 New York	Register Now
2020-03-30 2020-03-31 Mar 30, 2020 - Mar 31, 2020	2 Days	IL	Chicago	60601 Chicago	Register Now
2020-04-06 2020-04-07 Apr 6, 2020 - Apr 7, 2020	2 Days	DC	Arlington/Washington	22202-4807 Arlington/Washington	Register Now

2445.00 $