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Create a Culture Where Employees Strive to Meet and Exceed Customer Expectations
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Avoid the Mistakes that Bad Bosses Make
Help everyone in your organization work to exceed customer expectations
Take Your Number Crunching and Reporting to the Next Level
An Easy Way to Monitor Key Performance Indicators
Use these tools and techniques to get done what you want done … faster!
Use Charts and Graphs to Tell the Story of Your Spreadsheet Data
How to use this built-in Excel® tool to simplify your data analysis chores
Specific Tips and Tactics for Taking Spot-On Notes and Creating a Precise Meeting Report
Learn to write effective emails for every situation