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Managing in Government Communication, Engagement and Motivation Techniques That Work

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The persistent myth in managing government employees is that the red tape, rigid regulations and frustrating HR standards have made effective management an almost impossible task.

That impression is just plain false.

While managing in the public sector presents a number of unique challenges and constraints, none of them should keep you from motivating your staff to become high-performing employees.

The truth is that when you approach your management tasks with a flexible mindset and the right tools, you can develop a committed workforce, manage difficult people successfully and get superior performance from your staff.

What You Will Learn

Join this Webcast as we explore a number of techniques for meeting the challenges and stressful situations supervisors in government face on a daily basis. For example, Mr. Liff explores and offers advice on:
  • Proven approaches for providing clear training, guidance and direction
  • Avoiding the pitfalls of dealing with unions
  • Confronting the tough stuff: poor performance and bad behaviors
  • Ways to handle common EEO issues and complaints

This could be the most important hour you spend this year, so sign up now!

About the Presenters

Stewart Liff is a recognized consultant, speaker and teacher, and author of five books, including Managing Government Employees, The Complete Guide to Hiring and Firing Government Employees, and Improving the Performance of Government Employees. Liff's work has been featured in Government Executive Magazine, theVeteran Administration's Vanguard magazine and ASTD’s Public Manager. He also writes a column at http://www.ohmygov.com/ , titled Stewart Liff on Organizational Excellence.  For more information, visit: www.stewartliff.com

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Technical Requirements

https://event.on24.com/view/help/ehelp.htmlTo fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:


Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
  • POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!