Management Training Programs
Be a better, more effective manager or supervisor with AMA’s live online and in-person management courses
Build crucial, in-demand skills in AMA’s introductory and advanced supervisory and management courses. Learn, apply and practice new knowledge and tools in performance management, motivation, team development, delegation, coaching, conflict resolution, time management and more—everything you need to productively manage or supervise people Get more things done through your people, and boost your competitive advantage with AMA’s highly interactive, expert instructor-led management training programs—available live online or in person.
Do you have the self-awareness, solid communication skills, and motivation to resolve uncomfortable situations?
Delivery Method(s):
Classroom, Live Online
02861
Conflict Management Workshop
Enhance the potential of every employee to become more effective, productive and committed.
Delivery Method(s):
Classroom, Live Online
02246
Coaching for Optimal Job Performance
Maximize the synergy and productivity of your virtual team.
Delivery Method(s):
Live Online
02280
Leading Virtual Teams
Get a quick, intensive drill in the skills every manager needs.
Delivery Method(s):
Live Online
02172
AMA Business Boot Camp: Management and Leadership Essentials
Ensure your team is motivated and ready to implement an effective customer service strategy.
Delivery Method(s):
OnDemand
DG002
Customer Service Manager Training
Emotional Intelligence is critical to handle difficult situations efficiently.
Delivery Method(s):
Webcast
17632
Managing Difficult Situations with Emotional Intelligence
Avoid the Mistakes that Bad Bosses Make
Delivery Method(s):
Webinar
82163
Handling Difficult Conversations at Work
Secrets to staying calm and poised at work
Delivery Method(s):
Live Online Express
07823
How to Manage Time, Meetings and Stress
Develop skills to lead and get your voice heard in virtual meetings
Delivery Method(s):
Live Online Express
07835
Leading Effective Virtual Meetings
Create a Culture Where Employees Strive to Meet and Exceed Customer Expectations
Delivery Method(s):
Webinar
82175
Leading a Customer-Focused Team