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Tips for Giving and Receiving Feedback

Steps to effective two-way performance conversations

Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference. The ability to give and receive feedback is a critical skill that doesn't come easily. Especially when the words, timing, and moods and emotions of both parties collide. Yet this is essential for your future success—and the success of your colleagues, team members or direct reports. When done right, both giver and receiver are inspired to improve business results and leap to higher performance. Take this opportunity to learn the most effective techniques for building trust, deepening relationships and creating viable paths for growth. NOTE: A headset with microphone is required to attend and participate in this program. For more information, view the FAQ page .  

Seminar Number: 07831

4.8
(151 reviews)
  • Online
  • Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Management and Supervisory Skills>Tips for Giving and Receiving Feedback
  •   Online1 Lesson(s)
    0.2 CEU, 2 PDU, 2 PMU
 
 

Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference.

The ability to give and receive feedback is a critical skill that doesn't come easily. Especially when the words, timing, and moods and emotions of both parties collide. Yet this is essential for your future success—and the success of your colleagues, team members or direct reports.

When done right, both giver and receiver are inspired to improve business results and leap to higher performance. Take this opportunity to learn the most effective techniques for building trust, deepening relationships and creating viable paths for growth.

NOTE: A headset with microphone is required to attend and participate in this program. For more information, view the FAQ page.

 

  • Understanding the criteria for giving effective feedback in a coaching relationship
  • Delivering both supportive and corrective feedback using the instant feedback method
  • Demonstrating how to receive feedback constructively
  • Enhancing your effectiveness by tailoring your comments to each recipient
  • Promoting improved performance for everyone you coach or manage

Giving Feedback

  • Describe the Criteria for Giving Effective Supportive and Corrective Feedback
  • Use the Instant Feedback Method

Receiving Feedback

  • Describe the Criteria for Receiving Feedback

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

4.8

151 reviews

 
The seminar was well managed. The instructor was professional and friendly at the same time. The course material is focused and very useful. I enjoyed the seminar a lot.
5
ABD E. M.
 
NVCC Grad
 
Industry: Consumer Services
Thank you for the class. I like the way the instructor deliver the material and she gave us real examples that helped us to understand more and get the best of what expected from the class.
5
Ferrawanti F.
 
NVCC Grad
 
Industry: Consumer Services
Good, quick course on giving and receiving feedback. It contained some information that I will put into practice. The instructor facilitated well and tech support was also very helpful and knowledgeable.
4
Federico V.
 
Project Manager
 
Industry: Insurance
The presenter was extremely knowledgeable and effective and getting the whole group to engage. They also made sure to make the class more personal/relatable which helps with the learning experience on giving and receiving feedback
5
Peter Y.
 
Quality Manager
 
Industry: Manufacturing
I enjoyed the course and the interactive scenarios helped a lot. It wasn't too much information all at once but gave a nice framework for giving feedback and great tips on handling feedback. Thank you!
5
Jodi H.
 
Executive Admin Assistant/Team Lead
 
Industry: Business Services

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

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Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved

Online Schedule

6 Sessions Available

279.00 $
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