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Leading Virtual Teams

Maximize the synergy and productivity of your virtual team.

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.  

Seminar Number: 02280

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

  •   Classroom2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU
  •   Online3 Lesson(s)
    0.9 CEU, 10 CPE, 9 PDU
 
 

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success.

Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

 

  • Cultivate your virtual leadership presence
  • Strengthen team networks for improved performance
  • Create trust and engagement in a virtual environment
  • Select the appropriate technology for specific types of tasks
  • Take decisive action to manage conflict
  • Leverage generational, cultural and geographical differences to create positive team impact
  • Build a solid foundation to coach and provide feedback virtually
  • Plan and facilitate a successful virtual meeting
  • Identifying challenges in leading virtually
  • Increasing awareness of your personality style and its impact on virtual leadership
  • Assessing the strengths and improvement areas of your team members
  • Recognizing the unique differences between building virtual, remote and co-located teams
  • Creating and sustaining trust in a virtual team
  • Recognizing levels of engagement and increasing them
  • Understanding how different technologies support virtual work
  • Appreciating generational differences in the way people operate
  • Assessing team member communication in the absence of visual cues
  • Managing conflict among team members
  • Defining fundamental cultural differences in communicating
  • Explaining the components of the AMA Coaching Module
  • Evaluating how you conduct all phases of leading your virtual meetings against best practices

Special Feature

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

Learning Objectives

  • Identify the Competencies Required of a Virtual Leader
  • Analyze How Personality Styles of Both Leaders and Team Members Impact a Virtual Team
  • Assess and Address the Strengths and Weaknesses of Virtual Team Members
  • Recognize the Unique Stages of Team Building for Virtual Teams
  • Strengthen Team Networks for Improved Performance
  • Create Trust and Engagement in a Virtual Environment
  • Identify Both Domestic and Global Cultural Issues
  • Select Appropriate Technology for Specific Types of Tasks
  • Identify and Compare Generational Differences Among Team Members
  • Appraise Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expression)
  • Describe and Manage the Issues That Affect Communication and Conflict in a Virtual Team
  • Coach Effectively in a Virtual Environment
  • Evaluate How You Conduct All Phases of Virtual Meetings Against Best Practices and Identify Ways to Improve
  • Plan and Facilitate a Successful Virtual Meeting
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Defining Your Role as a Virtual Leader

  • Identify Challenges in Leading Virtually
  • Identify Virtual Leadership Competencies
  • Increase Awareness of Your Personality Style and Its Impact on Virtual Leadership
  • Assess Strengths and Weaknesses of the Team Members You Work with in the Virtual Environment

Building a Solid Team

  • Recognize the Differences Between the Stages of Building Virtual and Co-located Teams
  • Create and Sustain Trust Among Virtual Team Members
  • Strengthen Team Networks for Improved Performance
  • Recognize Levels of Engagement
  • Increase Engagement in a Virtual Team

Leading Virtual Communication

  • Recognize How Different Technologies Support Virtual Work
  • Appreciate How Generational Difference May Impact the Way People Operate Virtually
  • Assess Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expressions)
  • Manage Conflict Among Team Members
  • Define Fundamental Culture Differences in Communicating

Building Team Member Skills Through Coaching

  • Explain the Components of the AMA Coaching Model
  • Effectively Use Tools and Techniques to Coach Team Members in a Virtual Environment

Facilitating Virtual Meetings

  • Evaluate Your Meetings Against Best Practices and Identify Ways to Improve Them
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

LEARNING OBJECTIVES

  • Distinguish What Is Different About Leading a Virtual Team
  • Identify the Unique Challenges Virtual Team Members Face
  • Build Trust and Engagement on a Virtual Team
  • Review Emerging Technology That Supports the Work of Virtual Leaders and Teams
  • Address Misunderstandings and Conflict Proactively to Keep the Virtual Team on Track
  • Apply the Proven Value of Coaching to Build High Performing Virtual Teams
  • Plan and Facilitate Inclusive Virtual Meetings That Generate Positive Team Identity and Performance
  • Create a Virtual Leadership Vision

LESSON ONE

Define Your Role as a Virtual Leader

  • Discuss Challenges Unique to Virtual Leaders
  • Assess Virtual Leadership Competencies
  • Understand Your Personality Style and Its Impact on Others and Your Work as a Virtual Leader

Build the Virtual Team

  • Describe the Experience of Virtual Team Members
  • Discover What Team Members Need Most in Order to Be High Functioning and Performing
  • Recognize the Unique Differences Between the Stages of Building a Virtual vs. Co-located Team
  • Create and Sustain Trust on a Virtual Team
  • Assess the Strengths and Weaknesses of the Team Members You Work with in the Virtual Environment

LESSON TWO

Lead Virtual Communications

  • Select Appropriate Technology for Communication Goals
  • Evaluate Team Member Engagement During Audio-Only Virtual Communication  
  • Recognize How Differences in Perspectives May Lead to Disagreement, Misunderstanding, and Conflict
  • Preempt Conflict on Your Team By Learning to Bridge Differences and Creating Team Agreements

LESSON THREE

Building Team Member Skills Through Coaching

  • Coach Effectively to Build Trust, Relationships, Engagement, and Productivity on Your Team
  • Demonstrate the Ability to Apply the Four-Step Coaching Conversation Model in a Work Situation

Facilitate Virtual Meetings

  • Evaluate Your Meetings Against Team Member and Stakeholder Needs
  • Generate Solutions to Address Issues Specific to Virtual Team Meetings
  • Address Common Challenges While Leading a Virtual Meeting
  • View “Meeting Culture” and Practices as the Engine That Drives Engagement, Performance, and Results on a Virtual Team
  • Create a Vision to Guide Your Own Daily Actions as a Virtual Leader

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12 Classroom/ 9 Live Online

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit:
Classroom: 14 hours/Basic
Live Online: 10 hours/Basic
Prerequisites: None
Advance Preparation: None
Delivery Method: Group Live/Group Internet-based
Field of Study: Non-Technical – Communication, Business Management & Organization

Classroom Schedule

7 Sessions Available

Online Schedule

4 Sessions Available

  • $2,445.00 Non Members
  • $2,195.00 AMA Members
  • $1,984.00 GSA
Date Duration State City Zip
  2019-09-23 2019-09-24 Sep 23, 2019 - Sep 24, 2019 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-10-21 2019-10-22 Oct 21, 2019 - Oct 22, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-11-07 2019-11-08 Nov 7, 2019 - Nov 8, 2019 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2019-11-11 2019-11-12 Nov 11, 2019 - Nov 12, 2019 2 Days TX Houston 77001 Houston Register Now

  2019-12-02 2019-12-03 Dec 2, 2019 - Dec 3, 2019 2 Days NY New York 10019 New York Register Now

  2020-03-23 2020-03-24 Mar 23, 2020 - Mar 24, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-04-13 2020-04-14 Apr 13, 2020 - Apr 14, 2020 2 Days TX Dallas 75001 Dallas Register Now

2445.00 $
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