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Online Customer Service Training Seminars
Uncover the secrets of outstanding customer service and improve customer experience
Discover how to make every client connection a positive one—a skill that’s especially crucial during an economic downturn. AMA’s customer service training demonstrate practical ways you can hold on to your valuable customer base and win repeat business. These seminars also show you how to measure your organization’s ability to meet and exceed customer expectations.
Take the first step toward becoming more customer focused by attending any of the training workshops or seminars listed below.
60 Sessions
Be a consistently professional communicator—even in difficult circumstances
Delivery Method(s):
Classroom, Live Online
6 Sessions
Master conversational skills to get attention and gain credibility.
Delivery Method(s):
Classroom, Live Online
5 Sessions
Providing customer service excellence is what will keep your customers coming back.
Delivery Method(s):
Classroom, Live Online
2 Sessions
Create a Culture Where Employees Strive to Meet and Exceed Customer Expectations
Delivery Method(s):
Webinar
1 Session
Help everyone in your organization work to exceed customer expectations
Delivery Method(s):
Webinar
Develop the knowledge and attitudes to deliver exceptional service.
Ensure your team is motivated and ready to implement an effective customer service strategy.