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Customer Service Training Seminars
Uncover the secrets of outstanding customer service and improve customer experience
Discover how to make every client connection a positive one—a skill that’s especially crucial during an economic downturn. AMA’s customer service training demonstrate practical ways you can hold on to your valuable customer base and win repeat business. These seminars also show you how to measure your organization’s ability to meet and exceed customer expectations.
Take the first step toward becoming more customer focused by attending any of the training workshops or seminars listed below.
Be a consistently professional communicator—even in difficult circumstances
Classroom, Live Online
Master conversational skills to get attention and gain credibility.
Providing customer service excellence is what will keep your customers coming back.
Create a Culture Where Employees Strive to Meet and Exceed Customer Expectations
Help everyone in your organization work to exceed customer expectations
Develop the knowledge and attitudes to deliver exceptional service.
Ensure your team is motivated and ready to implement an effective customer service strategy.