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Frontline Customer Service Representative Training

Develop the knowledge and attitudes to deliver exceptional service.

Delivery Method(s):

OnDemand

 

Customer Service Manager Training

Ensure your team is motivated and ready to implement an effective customer service strategy.

Delivery Method(s):

OnDemand

 

Managing Priorities for Max Productivity

Effectively plan and manage workflow in order to get optimal results and minimize stress.

Delivery Method(s):

OnDemand

 

Basics of Business Acumen

Explore the key elements of how a successful business works.

Delivery Method(s):

OnDemand

 

Leadership Skills for Maximum Team Productivity

Leverage these skills to ensure maximum results through your team members.

Delivery Method(s):

OnDemand

 

Developing Leadership Skills

Build a toolkit of vital leadership skills—from emotional intelligence to strategy execution.

Delivery Method(s):

OnDemand

 

Workplace Communication Training

Enhance your credibility, influence and overall success by learning critical communication techniques.

Delivery Method(s):

OnDemand

 

Data Analysis and Business Analytics for Beginners

Learn and apply crucial tools and insights to qualitative and quantitative data analysis.

Delivery Method(s):

OnDemand

 

AMA Excel Training Series

Make better business decisions by harnessing the full capabilities of Excel.

Delivery Method(s):

OnDemand

 

Innovation and Strategic Thinking for Managers

Discover how to lead innovation and implement change in your organization.

Delivery Method(s):

OnDemand