Course was great, content was on point and relatable to many aspects of my current position.
Alvin is a great teacher, He makes the training interesting and enjoyable.
The seminar was very informative and the instructor knew how to relate the material to everyone involved. This class is worth taking whether you're a new manager/supervisor or you have been doing it for several years. You'll come away realizing your strengths and areas for improvement.
Alvin kept the group very involved throughout the course.
I love coming to these classes and dread for them to end. Very informational and eye opening on many aspects of life, professional and personal.
The instructor was very knowledgeable and led a very engaging class. The topics applied to my challenges that I face day to day.
Alvin was a great instructor! Very energetic, humorous and kept on task.
there was an attendee in the seminar that was very confrontational and difficult to deal. I almost thought this was an actor or a plant but nothing came to light. This became a Distraction. other than that I thought the seminar and the instructor did a great job.
I liked the way it incorporated a lot of information from different angles regarding Management.
Training was excellent, instructor kept everyone engaged
Robin had a lot of experiences relevant to the topics in which she shared at the optimal times during this course. Her teaching style is logical, upbeat, and hands-on. I returned to my office inspired, refreshed, and ready to get to managing!
I enjoyed the pace of the instruction and felt that the instructor was very skilled in teaching the course.
Monica was a very knowledgeable and enjoyable instructor to learn from. She made the class very enjoyable while clearly relaying the information in a fun and memorable way.The class material was very useful and I plan to save my papers to look back over in the future!
Such a fantastic course with a fantastic instructor! The three day time period was perfect before getting to the point of feeling 'burnt out' or bored during the class. I would absolutely take another AMA course again!
Amazing class. Good foundation for new supervisors. I liked that only 5 people.
Robin was very engaging and knowledgeable.
Very engaging class and good class size. Great perspective on how to look at different Management concepts.
Overall everything was good except the video about the generations was a little confusing.
I found that the information shared by the instructor was exactly what I was looking for. His knowledge was fitting for the class taken. I would highly recommend this class to others.
Bill is knowledgeable and brought in great real world examples from his experience. He kept us at a great pace, balancing time to dig deeper into certain topics as needed by the group, with the need to move through all the material in the time allotted. He did a good job encouraging participation from the entire group to help everyone find solutions to their specific situations and make it relevant for others.
The class was very interesting and interactive! The only thing I think needs to be updated is the video about different generations of colleagues. I found the content was outdated and information was not relate-able.
Was a great experience, we didn't have the time to see everything with details.
Michael was excellent and saved the class upon stepping in last minute. Darlene was not as relatable.
I thought Mike was great. Though, it would have been helpful for AMA to notify the class that Darlene was sick and we would have to wait 2.5 hours for a new instructor, as opposed to getting there and just waiting.It was good to have a lot of group work and feedback and I found a lot of the information useful and helpful.
I thought Mike did a great job of incorporating his real life experience into the course objectives.
I learned so much. I went into this thinking everything would be intuitive, but I learned a lot of new ways of thinking and actions to take. This class will be tremendously valuable to me as I take the next step in my career.My only complaint is that the pre-course communication was lacking. I had no idea what to expect going into the course. I didn't see an agenda or know what I could expect to gain, other than be a better manager. Tips on where to park, how to get there, etc. would have been helpful too.
The trainer was great and really challenged the way we thought. It was super fun and interactive. The best part was that he not only gave us the tools to manage others but also taught us how and why to use them.
- Trainer share his experience on the field and cover all the topics in a timely way.- More activities are required and examples of the different kinds o supervisor to make the learning process more interactive and vivid.
The course and instructor were great.
The experience was eye opening. I realized there were quite a few things I could do differently. I learned new ways that I could interact better with my employees without creating tension or animosity.
content was good, instructor could be better
Very informative and friendly while also being professional.
The layout of the literature is very informative and easy to follow. Like most seminars though, the success is based off of how good the instructor is. Yvonne is an excellent instructor that brought a lot of examples and life moments into the class. Great class!
The improvement on my coaching and performance appraisal was achieved, The presenter exhibited credibility in the material she was teaching.
The only thing I would suggest is moving the groups and giving us a platform for networking
Great content, very interactive, very refreshing.
Great course! Alvin our instructor was really good at putting us in situations that resemble real life scenarios and gave excellent coaching points on how to handle them.
Great atmosphere and very knowledgeable Instructor.
Alvin was a great instructor. He kept the group engaged and encouraged feedback and participation.
I enjoyed her style and examples. Great instructor.
Yvonne did a one on one with me that helped out a lot.
Very good class
Alvin was by far the best facilitator that I have encountered.
Alvin was an amazing teacher. Great attitude and very personable. Made the class fun.
Alvin was very knowledgeable in his teachings
Would not have been the same without the presenter. Bob is thoughtful, mindful, and eloquent.
Bob was an amazing instructor. He led the class through real scenario examples so that we could learn how to better utilize each concept.
The information was up to date and written in a way that was easy to follow. There was also a lot of opportunity to apply the information via hands on exercises.
Excellent teacher, patient and had good real live examples to illustrate the material
Extremely informative, answered all questions, fantastic stories relating to the topic.
Great, enlighting, introspective experience. Angela was very clear and concise!
There is not enough words for me to explain how amazing of a job Elizabeth did. She was hands down the best trainer ive had in my training experiences. She was very detailed and made sure that we understood what she was trying to explain. The course over all was great. My hat goes off to Elizabeth for her patience and great examples on the covered material. Thank you Elizabeth.
It was a very helpful class. Showed me many ways to go about situations with Bosses/co-workers/employees
Very well structured and presented material.
It was very good. A lot of material ... my only suggestion would be to make the material available digitally so one didnt have to carry around a bunch of loose papers, or at least make it all part of a single booklet so the loose handouts didn't get lost.
It was a great learning experience
Angela is by far the greatest instructors I've ever had. She keeps us so interactive that we love the class so much.
Excellent, the course was productive the Instructor was very helpful and gave me some good advice and ideas to me and my Supervisor row. Thanks a lot Susan hope to you in another seminar soon.
Best class Iâ€™ve taken in a long time. Angela is excellent and I learned a ton.
I think the content of the course its just right
I loved the course. Monica did a great job of keeping what could have been a very dry course interesting and engaging. I learned so much more than I thought I would and I am excited to use it in my daily interactions with my team.
Very interactive online seminar. The instructor did a fantastic job role playing to allow for attendees to experience how to apply the coaching method. Fantastic class!
The class was great. I appreciated that there were a lot of exercises that allowed us to help us better understand what we learned, put it into action, and use some real case scenarios to practice.
Very informative. The instructor kept my attention well and was extremely knowledgeable.
Clear, went at a good pace, information was valuable.
Ed presented the material in a very knowledgeable manner, infused with passion and personal stories bringing it to life.
Training was excellent - very informative. Great blend of both directive and interactive teaching.
Very clean and well kept. Great variety of beverages.
It was because of the instructor that I enjoyed the class so much. Bob taught from experience and not just from the book and he made us feel like he genuinely wanted us to succeed.
She is an excellent teacher.
Training content was very well thought and well organized.
The instructor "Deborah" was awesome!! She kept the class moving and covered many areas. I was highly impressed.
It was very informative and overall great experience.
Great content and knowledgeable instructor.
I wasn't sure what to expect going into the course; I was really pleased when it was a very small group in a classroom versus listening to speakers. The one-on-one environment gave us time to ask specific questions, role play, spend more time in areas where we wanted to discuss, etc. I think we could have gone a little quicker through day 1, but the second two days were informative and thorough.
Deb was a fantastic instructor. I felt like she really connected with the students and was very well educated in her field. I would love to do another seminar with her!
Very informative and interactive!
Informational, yet would have liked to do a little less instruction and more action. Becoming a new supervisor is a change indeed, therefore examples on how to handle situations would help put information into perspective.
I realized during introductions we did not talk about the line of work we were in. Might be nice to know what everyone does (other then supervise)
I had a very good time working with Desiree and I learned a lot! She created a light hearted friendly environment to foster our learning.
Day 1 was less informative than the following days, I found days 2 and 3 extremely useful.
I had a great experience at my seminar. I learned a lot. Bob was very enthusiastic.
Great class! Very helpful.
You could tell he was very passionate about the subject. It showed. I will recommend him as a specific instructor to colleagues if possible.
Alvin was educational as well as entertaining, I had a great experience and glad I was able to take part in this class.
Very knowledgeable and had great class participation.
Great class. It provided good insight into several issues that I need to work on as a manager.
my overall experience was totally awesome. engaging fun. got me out of my comfort zone and made me better for it. instructor was totally helpful can honestly say I was really interested and really wanted to hear and learn what she has to say. I learned a lot on how to deal with many things even outside of work and made me a better person overall. highly recommend!!!
The best seminar and presenter I've attended and listened to in nearly 20 years!
After a week I have already started a few of the practices. The interacting was helpful, and got into some conversations. Also nice to get different views from around the country also.
Laura was amazing! Straight forward, touched on real life experiences for everyone, was extremely helpful answering questions, stimulated ideas, and made the whole training really fun.
I received information that will help me manage my team and how to correspond with my supervisors
Laura was a great leader and keep conversation relevant.
pen and paper approach, excellent ! focusing on the individual one on one and interactive
Laura was amazing. She used personal examples to help show how to handle specific scenarios that each person had.
Very informative and positive. The instructor was pleasant and answered any questions we had.
I loved the information and the instructor who presented it. I felt like I learned a lot and she presented it well. There was a good combination of lecturing and group activity.
This course was a great overview of the supervisory role. Elizabeth worked through the content using the course material, additional information and drawing on the participants' experiences. She had a very practical and commonsense approach.I found it very valuable and I have a reading list from the external sources she cited in the course.
Susan did an excellent job leading the training course. She made it interesting, informative and fun while still maintaining order and reviewing all of the material.
This class was a wonderful experience that encouraged participants to learn from the teacher and classmates.
The instructor was knowledgeable, well spoken and presented the material clearly and effectively. I really took a lot away from her instruction.
The instruction was great! This training has made me feel more confident and equipped to do my job more efficiently. Thank you Robin!
The overall experience was great. The instructor was very knowledgeable she was able to use her experiences and relate it to the material. Which helped me follow along easily and to understand. She made the class easy to like with her approach and personality.
Best instructer ever had kept it interesting and very informative...overall great experience.Robin is the best and made some new friends.
Would like more time spent on time management. I think it would be helpful to review topics already covered (review).
The training was a good mix of relevant discussion topics and interactive exercises. We moved at a good pace through the material without being rushed.
Easy to follow, good disposition to answer any question and clarify any doubts.Good examples used, love the roll play it help me a lot
Her enthusiastic personality made the class fun and enjoyable.
Bob is an excellent educator. I left his classroom feeling empowered and fulfilled with so much knowledge. I appreciate his time, patience and his ability to make a multifaceted subject interested and fun.
Bob is a phenomenal teacher. In Bob's class, there was never a wrong answer, he asked the right question to get the best answer. The course ended on March 21, and I had the knowledge and confidence to have a meeting on March 23 and another scheduled for March 26. I got more than supervisory skills in Bob's class, I got self-confidence. Thank you, Robert.
I like the small class as it was very intimate. The small class setting allow everyone to participate and receive individual attention if required. In addition, the we were able to direct our focus on areas that were important to the group based on the conversation and questions asked during the class.
Robert (Bob) was a good trainer, but the course (not Bob) is lacking a lot of things. We really could have summed up the useful information in half a day or a day max. NOT worth the money we spent.
Overall, this course was extremely helping in giving me direction in my new position and the ability to embrace it with confidence.
Elizabeth kept us fully engaged, gave us all lots of individual attention and kept the seminar moving at a quick pace. It did not feel like we were in the room for 3 days!
Very very good class to take learn a lot and willrecermond to all the new supervisors out there
GREAT INSTRUCTOR WITH GREAT INSIGHT.
I thought the course was great and especially enjoyed Dianne. I felt she was really helpful in offering advice of current challenges I'm facing. I don't feel like there was much preparation or details offered by AMA in advance of the course. It was very vague and would have liked something mentioning that lunch would be on my own and materials would be provided.
This was my first AMA seminar and I found it to be both informative & insightful
The HR stuff was very helpful.
The instructor was very knowledgeable and kept us engaged the whole time
The course was very detailed and the instructor encouraged participation. I particularly enjoyed working in small group and any given problem and approaching from different angles. I came out satisfied and feel like my time was well spent.
Loved the coverage of the personality types and generation differences. These chapters in the class helped me to understand my direct reports on an individual basis, and work with the diversity in my team.
Very informative and applicable to the work environment. Made me think differently than I normally would in certain situations. Helped me to identify areas that I excel at as well as areas I need to work on.
Course could have been completed in 2 days or maybe 2 1/2 days. Having 3 full days was a stretch.
Course participants were not in similar work places, and so team activities were not very helpful; it was only the extreme basics that we found common ground with.
There were some good concepts presented in the course, but too much time spent on evaluating personality types, and the supposed requirements for managing different generations (e.g. millenials vs baby boomers)
Had a good time. The group exercises helped alot.
Would have liked this seminar to have more situational coaching. This is where I most benefited from the class.
Marcus kept the flow going and was knowledgeable in his role.
Marcus was very knowledgeable, personable, helpful, and encouraging particularly when it came to group discussion and interaction. He provided an excellent environment for learning, understanding, and openness.
This Seminar was well organized and I enjoyed the small group size. I learned so much and would love to take part in another seminar.
Elizabeth was a very detailed orientated teacher.
This was a valuable learning experience. A lots of good info and tools to use in my workplace.
The training was informative, useful, helpful and fun! The training provided me with a set of tools I can use in my position as a supervisor that will benefit both myself and my staff.
Marcus did an excellent job of encouraging participation, time management, and overall knowledge of the training materials
I found it to be very informative and helpful as a young manager.
Overall, the training was well done and would help me in my job. The course materials covered the key areas of management. It was good that the instructor tailored the activities that would be most helpful to the class based on what each person's goal for attending the seminar, e.g., the instructor did not follow the book 100% of the time. The instructor also shared ideas and concepts that are not in the book, which I appreciated. His examples based on his experience were very helpful as well. The small class size (6) enabled more interaction with and opportunities to learn from other attendees.
I thought that the course content was broad but able to be covered successfully in three days. By broad, I mean that it was comprehensive in how it looked at one's role at an organization and how that would affect the management of employees. Michael was GREAT at explaining the content, keeping the class engaged, and relating to the content through reading, talking, quizzes and participating in activities (exercises, role modeling, etc). Most importantly, he wanted the material to relate directly to the participants as much as possible so that we would get the most out of the time. I was impressed with this class.
I had an excellent time and learned a lot of valuable information.
The seminar exceeded my expectations, Pam was incredibly knowledgeable & was able to engage each member of our group by using the same practices she was teaching. Great experience & would recommend the course, especially if Pam is the instructor.
Very helpful and informative. I will recommend to all new supervisors.
She enhanced the skills and knowledge that I already have that I thought I never had. More Tools in my box to apply in real work setting.
Pamela kept the team on track and gave examples of the topics we were speaking about.
The instructor was excellent! Very engaging, insightful, offered great solutions and was also entertaining.
Its a good training.
Rita was great. She was an expert. She had a very warm personality and made sure the training was entertaining but informative. Wish she trained more on the West Coast.
Instructor is a very good speaker and class facilitator. She stayed and schedule and to the point.
It was a good intro for new supervisors, it was well rounded, had a lot of good information.
great instructor! very engaging.
The instructor was amazing and kept the class going and very motivational. Never a dull moment
The professor was excellent and had real life knowledge about the topic. Thank you Rita.
The class starts on time which is a plus for me. She explains very well and let the team participate and share their thoughts and experiences. The pacing was really good. The materials provided was very useful. Overall the training was great I enjoyed and learned new points, techniques that i can apply in my day to day job. Thank you Robin! All the best!
Instructor was great and enticed you to get involved.
Overall, I think this was a good class for a "new" manager. It reinforced some things I already knew and provided practice for having difficult conversations and Performance Appreaisals
great class and very informative. I really appreciated the hands on type of training.
Darlene was very knowledgeable in the subject matter and provided great examples of the topics. She engaged each person in the discussions and she was very passionate about teaching us. I've heard other training courses seemed to rush through material so attendees could leave early and enjoy their travel destination -- I'm glad Darlene's first priority was teaching us and preparing us for the next step in our careers.
Great training course. Instructor was really knowledgeable and presented material perfectly . I recommend this course
All of the information was very relevant and useful. I feel like we could have used another day or two to go into more depth and practice the skills that were presented in the course. Overall very satisfied.
The sessions were good. I would like to see detailed sessions on some topics covered
Overall, the course was good. Some areas of the course could have been reviewed more in depth (time management).
I would take more classes with Monica and would refer co-workers to her.
Angela was AMAZING. She gave us real life scenarios to help us apply to our workplace. She was very helpful with any questions we had and answered with no hesitation. Great professor!
Angela was very knowldgeable on her subject. She gives life experiences, which is most helpful.
Angela is a great trainer. She focused on what the group found critical but still managed to keep on track with the course chapters. I will take a lot away from this course.
I loved the training... Angela made me and everyone else feel very comfortable and the training was a huge success from the moment she started till the end I would take any of her classes she listens to what you are saying she is very in tune with everyone I loved this workshop I would recommend it to everyone!!
Very solid class; well articulated and delivered; translated strategic level concepts to daily actionable goals
Alvin was an excellent trainer. Very practical and hands-on. He provided many insights during this short time period on how to manage employees and shared many amusing, real-life stories. He was able to field many questions from the class and even some one-on-one conversations after the class for specific workplace problems.