The instructors Pamela and Michael was excellent. Both instructors were knowledgeable on the subject.
I will be a more effective at my job because of this class.
Overall, I enjoyed the class. The last two classes content and presentation were great. Michael is an energetic and engaging teacher.
The online workshop was highly informative and well presented, especially by Michael. He's the best!
Great session. Learned a lot
This was way too basic for a course. We didn't address emails until the last day, which is a pretty basic component of business writing. I was expecting to improve writing for memos, summaries, etc. This was not the instructors fault, but poor syllabus.
Donna comes with a wealth of valuable information.She is engaging, charming and inclusive.
The Business Writing Workshop was exactly what I needed. Ms. Adele met, me where I was and allowed me to improved on my writing skills. Which made the difference in me actually learning how to be concise when writing. I highly recommend Ms. Adele for the Business Writing Workshop!
The small class size assisted with understanding my writing mistake quicker. Everyone shared their issues, and before the first day ended, we could point out majority of our mistakes.
She was excellent instructor.
Excellent presenter. Knows her material so well. Kept everyone engaged for the entire two days. I have benefited a lot and my writing will never be the same. Well done AMA.
Mr. Rich started by asking each of us what we wanted to gain from the class. He tailored the class to ensure we were learning what we needed and constantly checked in with us to make sure he was meeting our goals.
The instructor made the class!
It was great.Well paced and great instructor
Lisa is very knowledgeable. Her passion for writing kept us engaged.
Bill Lee Jo T.
Pamela and Michael were great. I've learned a lot over this workshop.
I thought the class focused more on basic writing classes. Was hoping for more advanced content creation assistance.
Great !! Need more class discussions and also need more challenging
This class was very helpful. I enjoyed the real word examples and resources shared for help in the future.
I thought it was a good class. I learned that when an sending email i still need to adapt it to the personality type that i am sending it to. Additionally, I like being able to interact with the other students in the class and learn from their experiences.During the class we were told an email was sent out regarding pre-course work and I never received this email. Discussion with the other students revealed the same thing.
I thought the class was very informative. I was not sure what to expect but was pleasantly surprised with how interactive the class was.
Mo was an excellent instructor, he kept me engaged in class the entire time.
The tools that Lisa teaches are easy and simple to implement on day one.
Lisa did a great job engaging the class in the coursework, even when it may have been dull and simple she made it entertaining. Great work and thank you!
Lisa kept the class interesting and engaging with many anecdotes and a variety of activities. She presented the material clearly and made sure everyone was comfortable asking questions and applying the lessons.
The class was very informational and I feel like I learned a lot and had a lot of take away from the class.
Excellent instructor with extensive experience in Business writing & Journalism.
My overall experience was excellent, I would strongly recommend this course to some of my associates.
Katie Scarlett S.
It was a good reminder of the basics. I liked the way the class was arranged; however, the overall level was lower than I needed.
Enjoyed the interactive writing activities.
Laura Kathryn W.
The instructor was engaging with all the content.
Daniel was clear, animated, and very well trained and versed on the topics the class covered.
Great tips, techniques and methods to follow to improve your writing.
It was a very informative seminar. It brought to light a lot of things I simply overlook.
Thank you for giving me tools that are applicable to my everyday tasks.
Dominique Danielle W.
Overall, this was a great class. I learned a lot from Rita.
Best seminar I have attended
Marsha Elaine R.
I appreciated that the size of the class was small. It allowed for the instructor to provide focused answers to each of our questions. The instructor was extremely knowledgeable. It was apparent she loved what she does. AMA is fortunate to have instructors with this level of experience.
I am not a fan of 2 to 3 day training. The courses usually lack the time to apply the training. However, this was the first course where I learned something the first five minutes of training.
Wonderful course leader!
Kelly Anne W.
Mo was a great instructor. He demonstrated his knowledge and I love how he used his life experiences in the course to help us learn.
Good pace, good tools for the work place
The instructor was great- endearing and very knowledgeable. I don't think it's necessary for this class to be held over 2 days. What we learned could have been consolidated into 1 long day. I did like that the class was small and intimate (only 5 students in mine) so that helped us to be more open with our issues with business writing. Overall, the course was great and I have some takeaways I will start using in my business writing.
Pamela had good knowledge of the topics presented and added examples per my feedback during the course.
This was a very informative class. The instructor was great..
Our instructor was very engaged with the class. He made sure that all attending the class were paying attention.
Writing is one of my primary responsibilities and a large part of my daily routine. I believe this class will assist me with ensuring my material is clear, concise and my message is easily understood by the reader.
Wendi was a wonderful instructor! The course was very beneficial, and I learned many concepts and methods that I will use both professionally and personally. However, it focused on grammar more than I anticipated. I understand that this is important for foundational knowledge in writing, so it may be useful to have participants complete a baseline assessment beforehand. This will allow the instructor to deliver the content based on participants' needs. It would also be useful to tell participants to bring a laptop or tablet so they are able to type up the writing activities. I was traveling from out of town, and I didn't bring my laptop because in AMA sessions that I've attended in the past, the instructors asked us to not use them.
Wendi was superb!
Wendi is a fabulous instructor. She is engaging and took content that has potential to be "dry" and made it interesting. I would love to take another workshop taught by Wendi.
The instructor was extremely knowledgeable and provided easy tips on how to improve business writing for different kind of situations. I would highly encourage this course to a colleague or friend.
The best instructor in AMA so far.
Loved Wendi's approach to this class and through out the lessons. This class was crucial to my development and helped me advance in an area that was not my strength.
Interesting and well run class
This was a great refresher course. I enjoyed the information that was provided by the instructor. The class size was perfect.
The instructor was friendly and engaging and appeared to touch on most of the elements in the course handout while also trying to include our specific goals. Unfortunately, the majority of the seminar's content seemed to deviate significantly from the course's stated objectives; we spent most of the time reviewing basic grammar and DISC assessment theory which seemed to have little to do with specifically improving business writing skills. The participant pre-work material and writing samples were also not addressed during the seminar. The small amount of writing technique and exercises that were covered were very helpful; these should be emphasized and given a more central role in future sessions.
Donna kept it interesting to pay attention the whole training, I liked her style
The class was extremely helpful.
This course was good would admit
Janet is a wonderful teacher! She's easy to understand and moves the class along nicely.
This course was a great beginning to what might be a long journey to the end goal, but it was extremely helpful.
I felt that the instructor was very slow and there were a lot of lulls in the seminar. Meaning a lot of silent points. I did not feel engaged in the workshop.
Content of the course was great. I think the time could've been used better. The professor focused a lot on stories (relevant and non-relevant to the content). Even for the relevant stories, he would tend to carry-on and move off-topic. Furthermore, during every exercise the tutor would step out of the room for more time than what the class needed to complete the task. Having said all this, I truly feel the course could've been condensed into one day. Alternatively, we could've done more practice exercises. On a separate note, I would've appreciated receiving some pre-read material or an agenda in preparation for the course.
This course was very good. My suggestion for improving the class is:1) Early in the course have attendees write a couple of paragraphs on something generic (request for additional funding, appeal of a parking ticket...)2) Instructor should collect these writing samples and make a copy3) Overnight, the instructor should edit each writing sample but hold on it4) Towards the end of the course, each attendee should edit their initial writing5) Instructor can hand out his edited version for attendees to compare
I appreciated that the professor was very realistic and practical in his delivery of the content, with regards common writing practices in our workplaces. He carried on at a pace that everyone was able to keep up with, he encouraged full participation, and readily welcomed questions and comments.
A good refresh of what I learned in high school and a reminder about how crucial to communicate effectively!
Great instructor, however I was expecting a more executive level class. I'm taking way several tips and tricks; however, I think the content could have been covered in half the time.
I though the training was great. Wendi was extremely knowledgeable and she took the time to address the traineesâ€™ questions. I wish it was a 3-day workshop so that a full day could be dedicated to grammar. Overall, I enjoyed the course and learned a great deal about business writing.
Wendy is an excellent trainer, she was a joy to work with. However, I do think the class should be more than 2 days. The class would benefit if computers and mobile devise were implemented as well. We work mainly on computers and phones so that should be a part of the course.
The course was excellent. It was entertaining and interactive. The instructor was thorough and did a great job engaging the class.
The course was very good. Dan was very engaging and kept the two days fun and interesting. The only downside was for the cost of the course no light breakfast or lunch was provided.
Dan was very knowledgeable, friendly, and interesting. The course content was great.
The instructor was really knowledgeable about the subject. I enjoyed all the useful tips and interactive class discussion during the training sessions.
I believe the course has provided me the tools to begin writing more effective communications
This class was helpful to fine tune my business writing skills.
I feel that my skill level was above this class, and did not get much out of it at all. The instructor just read what was on the slides and lesson worksheets, he did not actually teach the material.
This was a very beneficial course. I learned a great deal in this class.
Training on email writing was good but I was told it would cover power points and it didn't.
Very good presentation of material. Instructor was clear and very helpful. Had a one on one session during lunch time to review some of my material. It was very helpful to me.
good information to strength skills
The instructor was excellent. He had great life stories to aid in an understanding of the material. Ther were a lot of exercises that allowed us to use what we learned in the seminar each day.
The instructor was very hands on and provided many real world examples.
The class touched based on what you learned in your earlier years.
Well paced classInstructor was excellent
I appreciate the intend of the instructor to provide a relax environment; but it would be more helpful if it could be a bit tighter and provide a bit more practice
The AMA facility is great! I had a family emergency and had to leave after the first day. I plan to take the second day at a later date, and I want to take it with instructor Daniel. He is an excellent instructor!
Very personable and knowledgeable. He actually helped me with a letter I was developing for work after class and gave great feedback.
I felt the training dragged on. I may have needed to sign up for a more challenging course. I felt like the instructor repeated items being trained on. This could be because she was unsure of the audience's response.
The material of the course is very informative. However, the instructor is terrible! The instructor treats people in her class like children. She is too pushy and says things that are not in her place. One E.g. out of many: A pregnant woman left the room to use the bathroom and she was asking where did she go, and that we lost an audience member. This class is for adults that have paid for this class. They can choose to participate or benefit from the course as they desire. I have had this instructor twice and gave her the benefit of the doubt the second time. However there were no changes. I had to address my concerns with her in a vague manner, as i did not want to cause any issues. She is extremely rude and disrespectful.
The instructor led course was really good. The instructor knew her material well, and was able to interact well with all the students in the class.
The faculty person, Adele, is the primary reason this training program was MORE than excellent.
The class was informative. I appreciated the opportunity to bring in a document and have it reviewed by the teacher.
Very interactive. Well explained. Good examples were used and explained.
I liked the class and thought there was overall good information to be gained. The instructor was engaging and provided detailed information on topics that otherwise might have been a snooze fest.
The training was good. The training class was a bit long. The instructor was very knowledgably and was very willing to share his knowledge with the class. I did learn a lot from this training.
Michael was a great instructor for this workshop.
It was really good, I wish it was 3 days, instead of rushing all great concept into 2 days
I really enjoyed the session. Our instructor made writing so enjoyable. I appreciated the feedback which allowed me to focus more on AIDA. Loved this class!
The instructor was knowledgeable and read the interest of his group. I think it would be most helpful to bring example of our work to class to review and discuss on the SECOND day of class. Everyone could have brought two emails.
I'm looking forward to applying what I have learned to my business writing techniques.
Instructor was amazing.
Like the interaction. Can help what is sometimes a dry subject.
Rita kept the class interesting and interactive.
I didn't like the group activities. But I liked that the teacher wanted us to learn.
Lora Lee P.
Mo is an excellent Instructor!
The instructor was very detail and share his experience with us
The instructor Peter was excellent in not only communicating the guidelines for business writing, but in also getting participation from the class members.
There were some issues with the class/ teach technology wise and it did cut in and out. I would suggest having a telephone number that people could call just in case the VOIP isn't working properly. I would also suggest that having the class over 2 full days and not 4 half days would be better.
Some technical issues throughout the course, but besides that very well constructed and led. Content was effective and great for future reference. Some participants were inactive. Hoping in the future there is a way to keep all participants involved for a better experience for all.
It was very helpful in sentence and paragraph structure for me.
Rita was very well spoke and obviously a content matter expert.
Wonderful teacher, I would come back for her alone. So experienced and knowledgeable
The instructor was very good at engaging our class and making the content interesting
I really enjoyed the class.
The information doesn't focus just on writing but on purpose. That is what i found more useful.
Instructor gave excellent examples of business writing. He kept the class light with good interaction.
Class was worth the time and money.
Exercises help. Good guidelines and checklists.
I think the course was informational; however, some of the material seemed redundant.
The workshop was an eye opener to the mistakes I have been doing in writing.
Good course material taught by an excellent instructor.
Chandra Joy K.
Excellent way of presenting the information, focused on the most important aspects of successful writing
Peter was great. Informative and a great teacher. ,
Having the instructor take time to tailor topics to individual needs was valuable.
Instructor was fantastic. Felt the materials could have gone in to greater detail regarding writing structure and issue based writing- responding to an angry client, breaking bad or unwanted news, generating reports
The workshop was great and I learned a lot to improve my current business writing. The only negative feedback I have is the confusion with the timing, since I received a calendar invite stating 8AM CST start time 9AM EST. That should really be clarified and avoided in the future.
Michael was entertaining, and kept me engaged. Writing can be a dry topic, but I was never bored. I felt very comfortable to ask questions. I would diffidently recommend him to my coworkers.
The instructor was well prepared and loved his teaching style.
Facilities and teacher were excellent.
Absolutely wonderful. Very informative and engaging.
Writing opportunities should occur more oftenFeedback devices should be diversifiedFeedback should occur more frequently
Solid job, very helpful!
Michael is a great instructor. He made the class both enjoyable and insightful. The class opened my eyes and raised my awareness to many writing errors and wrong habits. Now I'm ready to break them. I wished I attended this class much sooner!
Learned a great deal and enjoyed the course.
This was an excellent course!
Shelia is an excellent instructor....full of great ideas and very receptive to our needs and very helpful
Janet is an excellent and engaging instructor. I learned to compose more persuasive business writing by using techniques such as re-organizing structure, identifying readerâ€™s writing style and choosing the correct tones. I will apply the techniques I learned at the workshop to write more effective emails.One minor flaw is that I hope we spend some time on writing practices on the 2nd day.
I thought the course was good overall, and had practical tips for business writing. Although, I wish there was more time to go over what we've written with the instructor and get feedback
She was very informative and engaging.
I love the interactive activities and richness of class topics. It meets my job expectations.
Jose Renato A.
Janet is an excellent teacher. She adapts to the learning style of the class, which made me learn how to write better than my studies in school.
The first Module of the workshop was amazing and I need more time to practice that in the class. But other modules were not something very new to me. I already have some idea about them and apply them more or less in my writings.
Janet taught me so much. I feel more confident in my writing abilities.
It was a good class with good teacher.
My expectations for the class might have too high. This was a basic business writing refresher course.
I thought the training was excellent overall. I would highly recommend others in my office to take it.
Sal was wonderful. Easy to get an 'understanding' and he actually listens. My favorite instructor of all the classes I've taken there.
Sal provided valuable information on the Principles of Effective Writing while making learning enjoyable.
The instructor did a great job with the material. He was very knowledgeable and engaging.
The course did not meet my expectation. I was hoping to do more of writing improvement during the workshop. Although, we did but not too many writing. Most of the time we went over power point and class discussion.I am going to look for another class, where I can improve my writing.
Nice facilities. It would be nice to have known where parking is available near the office for those of us coming from out of town.
I was not inclined to want to attend the class. I did not feel I needed to go. Michael was interesting and kept it lively. I learned something.
Michael was a dynamic and engaging instructor.
The instructor is very energetic and knowledge in this topic. Materials, however, can be improved to include more suggested books, samples, good articles and readings, etc.
little crowded. Liked the table configurations at Madison location better.
Richard was an excellent instructor and provided a lot of content in an understandable and enthusiastic way. It will help me to retain the extensive data he provided, and hopefully (with practice) I will be a better writer.
The content was very relevant to my job, and Instructor Michael was excellent (very knowledgeable, energetic, and engaging).
Content was relevant and Michael was engaging. My only concern was that a small group of people seemed to dominate large portions of the discussion with issues specific to their unique situations and I felt it detracted from the effectiveness of the course at times.
I think you are helping preparing people for the 21st century
I felt this class was focused on more basic writing skills than it would be given the course description. While helpful, it wasn't the level I was in need of and expected.
The skills I learned in the course will greatly improve my writing ability.
Great material-I learned a lot that I can use on the job. The instructor was very good, I was engaged the whole time.
Very informative class.
This course was very beneficial. It taught me multiple ways to improve my business writing. My biggest issue is with lengthy emails. This course taught me how to make them more concise.
the class took me back being out of school for a few years this was very good for me
Adele covered the material in a way that all levels of participant experience could be improved. Her extensive background and expertise also significantly enhanced the workshop's materials. I attended to receive refresher training and came away with much more.
Adele did a wonderful job keeping everyone involved in conversation and that encouraged everyone to pay attention. It was a great class that I took a lot a way from.
Comfortable and really appreciated the drink table.
The instructor provided a lot of good pointers and had taught the class with a lot of enthusiasm.
I learned new skills and was able to apply that learning immediately to email communications I sent out. I am eager to continue using the skills and experiencing the benefits.
Taught in a way can easily bring back and implement changes
The course covered a lot of material. I would have liked to complete more practical examples either individually or as a group.
Michael was a wonderful and engaging instructor.
Well paced, great instructor
Instructor was professional and easy to learn from. Facilities were top notch
I love how interactive my class was. The instructor, Donna was phenomenal!
This class was informative. My only grip would be that the instructor keep her political views to herself, the classroom is NOT the place for politics.
It was a good course and the instructor was great
I found the workshop to be extremely valuable. I have bee implementing many of the strategies into my daily work flow. I am very happy I took the Business Writing Workshop in New York.
I felt the class was well laid out and provided a lot of good information. I learned how to better approach various documents. This was a great refresher class.
Teacher was great. I felt the material was a bit more basic than I anticipated.
Good workshop to take a step back and analyze your daily business writing. The instructor took a good approach by having us write examples from our work to evaluate, edit and improve during the 2 day class. It was a good way to learn and see ways to improve our daily communications with simple tools and techniques.
Sheila was a great instructor, wonderful listener and most importantly helpful!
intersting, well organized and presented. But too many little exercices not really relevant... It could have been condensed in 1 day I think
Daniel was an amazing instructor and host for this event. The information we received was very clear and precise.
The teacher was great. She was very informative and engaging.
It was a good workshop.I enjoyed very much.Thanks
This 2 day Business Writing Workshop was excellant and would highly recommend this class,
Very good instruction and technical support. I learned a lot and was reminded of fundamentals that I had forgotten in regard to professional writing construct.
I enjoyed the Business Writing Seminar very much. Sheila was a very good instructor and kept me engaged for two days!
I really enjoyed the Writing Workshop and it was interesting to hear the challenges of others in various positions.
Very rudimentary. The course was more about communications writing (mostly emails) than business reports. If that is what you are looking for then this course is great. However, it didn't really meet my needs or expectations for document creation. The format of the course also relied heavily on writing activities that were very basic, which seemed to consume too much of the course time; almost half of the class, which was frustrating.
Excellent instructor, excellent content, very worth while.
I learned a lot and enjoyed Sheila's teaching style very much. The entire class was engaged which really helped make it a great class.
Class was very well facilitated, presenter made it easy to learn in, and engaged us in the teaching
The instructor was passive about the subject. Interaction between instructor and students kept the subject interested. The material in the training material was simple and effective.The PowerPoint slides could be constructed to keep students interested. I feel the experience of the instructor overlaid the weakness of the PowerPoint and kept the training interested.
Donna was excellent. I've found that classes are more beneficial when the instructors are experts in their particular field. She made the class enjoyable, brought many real life examples/problems/solutions to the class, and encouraged students to join in the discussions rather than simply reading through the prepared materials. We had great internal discussions, with students sharing ideas and suggestions as much, if not more, than the teacher.
The instructor had a good depth of knowledge about the course content. She could have gone through earlier writing skills quicker so that class could have gone further in our learning. Also, she was a bit "flighty" and by the second afternoon it was so bad that we were laughing about how many times she lost track of teams who had not responded after an exercise and so forth. It make attendees lost some interest.
AMA Business Writing workshop support me in many ways like scoping , planning , strategies ,organizing and how to loop in work how to focus to finalize tasks by sending helpful emails and how to communicate with staff and others ...........finally it help me in management in general which effect on my whole life .thanks for people who put materials , thanks for people who worked hardly to support who need it and thanks for professional management and their usual support .
AMA's 2-Day Business Writing Workshop is a great refresher on the elements that create efficient business communications, including grammar, balance, tone, and writing for the many varieties of readers with whom we communicate daily.
The instructor did an excellent job of keeping the group engaged and showed a lot of enthusiasm in the presentation of her materials.
Donna was a wonderful instructor. She was professional and knowledgeable of the course. I would attend AMA again in the future. I give AMA 5 stars.
I learned a lot in this 2-day course; it was a great refresher of topics that I had not covered in years. I plan to share what I have learned with my coworkers and hope to bring AMA into our organization to expand their knowledge of business writing basics.
Excellent !!Sheila was just the perfect teacher who took a very keen interest in every step towards helping student with enhancing their Business writing skill.
As a new employee of AMA, I attended the seminar to observe how it was conducted. The instructor, Rich did an outstanding job, and used techniques that I will try in my classes. Specifically, he furnished ideas on how to engage students more fully. For example, he recorded their responses on flip charts and relied very little on PowerPoint. He also had students select flip charts and report on their contents. Lastly, he met with students one-on-one to discuss their written work. 'Overall, a great class!
The workshop realy wonderful and helped me a lot. I never thought an Effective Business Writing needs so many principles which makes it more easy to understand and easy to reach the goals. Great thanks for providing me this opportunity.
I was so glad this was a hands on conference. She was a great lecturer, who indulgedand encouraged everyone to participate.