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Nicole Lipkin on Engagement and Emotional Contagion

How disengagement is problematic and what to do about it.

Date: Friday, June 14th

Podcast #: 13-12

Price: Free!

 

AMA_Edgewise_1312.mp3 [m]: Play in Popup

 

Synopsis

 Nicole Lipkin, author of What Keeps Leaders Up at Night, wants us to know that our brains are more sensitive than we think, susceptible to what is called "emotional contagion." That's when someone's "negative emotions spread virally" where our brains pick up on someone else's mood and mimic that emotion. That means if one employee is feeling disengaged, that feeling will spread. Added to the other symptoms like declines in productivity, performance, safety, retention and profits, this makes disengagement one of the most pervasive and unremarked upon problems in the workplace. Luckily, Nicole has ways to combat disengagement and get teams back on track.
 
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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