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Jody Heymann on Keeping Every Employee Motivated and Profitable

How even the "bottom of the ladder" employees are worth an investment.

Date: July 16, 2010

Podcast #: 10-29

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AMA_Edgewise_1029.mp3 [m]: Play in Popup

 

Synopsis

Jody Heymann wants companies to invest in workers at the bottom of the ladder. These employees, the ones running the factory assembly lines or the retail cash registers, are the ones closest to the products and the customers and the employees who really know what is going on with the company. Smart managers know that if there is a problem that needs to be solved, they go to these employees first. In her book Profit at the Bottom of the Ladder, Heymann shows that the most successful companies are the ones who have invested in training and benefits for all of their employees, keeping them happy, productive, and turning a profit.
 
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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