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Management Skills for New Managers

Seminar #2238 Classroom
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Gain the core management skills you need to succeed!

Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and get your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

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Schedule

  • [2] days
  • [2] days - $2,445 Non Members
  • [2] days - $2,195 AMA Members
  • [2] days - $2,079 GSA

Credits

1.2 CEU

Download Our Course Info Packet Today
The course packet will provide all curriculum information necessary to demonstrate the value of the program.

Schedule

We have 81 scheduled sessions located nationwide starting between 1/16/2019 - 10/17/2019

Date Location Duration Attendees  
Jan 16, 2019 - Jan 17, 2019 Chicago, IL 2 Days
Jan 23, 2019 - Jan 24, 2019 Arlington/Washington DC, DC 2 Days
Jan 28, 2019 - Jan 29, 2019 San Francisco, CA 2 Days
Feb 4, 2019 - Feb 5, 2019 Philadelphia, PA 2 Days
Feb 6, 2019 - Feb 7, 2019 New York, NY 2 Days
Feb 7, 2019 - Feb 8, 2019 Atlanta, GA 2 Days
Feb 11, 2019 - Feb 12, 2019 Houston, TX 2 Days
Feb 11, 2019 - Feb 12, 2019 Seattle, WA 2 Days
Feb 13, 2019 - Feb 14, 2019 Arlington/Washington DC, DC 2 Days
Feb 14, 2019 - Feb 15, 2019 Boston, MA 2 Days
Feb 20, 2019 - Feb 21, 2019 Anaheim, CA 2 Days
Feb 20, 2019 - Feb 21, 2019 Chicago, IL 2 Days
Feb 25, 2019 - Feb 26, 2019 San Francisco, CA 2 Days
Mar 7, 2019 - Mar 8, 2019 Princeton, NJ 2 Days
Mar 11, 2019 - Mar 12, 2019 New York, NY 2 Days
Mar 11, 2019 - Mar 12, 2019 Chicago, IL 2 Days
Mar 11, 2019 - Mar 12, 2019 San Francisco, CA 2 Days
Mar 14, 2019 - Mar 15, 2019 Atlanta, GA 2 Days
Mar 18, 2019 - Mar 19, 2019 Arlington/Washington DC, DC 2 Days
Mar 20, 2019 - Mar 21, 2019 Los Angeles, CA 2 Days
Mar 25, 2019 - Mar 26, 2019 Denver, CO 2 Days
Mar 27, 2019 - Mar 28, 2019 Dallas, TX 2 Days
Apr 4, 2019 - Apr 5, 2019 Chicago, IL 2 Days
Apr 8, 2019 - Apr 9, 2019 New York, NY 2 Days
Apr 11, 2019 - Apr 12, 2019 Atlanta, GA 2 Days
Apr 15, 2019 - Apr 16, 2019 Arlington/Washington DC, DC 2 Days
Apr 18, 2019 - Apr 19, 2019 San Francisco, CA 2 Days
Apr 22, 2019 - Apr 23, 2019 Houston, TX 2 Days
Apr 25, 2019 - Apr 26, 2019 Anaheim, CA 2 Days
Apr 29, 2019 - Apr 30, 2019 Morristown, NJ 2 Days
May 2, 2019 - May 3, 2019 Boston, MA 2 Days
May 6, 2019 - May 7, 2019 Atlanta, GA 2 Days
May 6, 2019 - May 7, 2019 Philadelphia, PA 2 Days
May 9, 2019 - May 10, 2019 Durham, NC 2 Days
May 13, 2019 - May 14, 2019 Chicago, IL 2 Days
May 16, 2019 - May 17, 2019 New York, NY 2 Days
May 16, 2019 - May 17, 2019 San Francisco, CA 2 Days
May 20, 2019 - May 21, 2019 Dallas, TX 2 Days
May 20, 2019 - May 21, 2019 Arlington/Washington DC, DC 2 Days
Jun 3, 2019 - Jun 4, 2019 Atlanta, GA 2 Days
Jun 6, 2019 - Jun 7, 2019 San Francisco, CA 2 Days
Jun 10, 2019 - Jun 11, 2019 Arlington/Washington DC, DC 2 Days
Jun 10, 2019 - Jun 11, 2019 Chicago, IL 2 Days
Jun 17, 2019 - Jun 18, 2019 Los Angeles, CA 2 Days
Jun 19, 2019 - Jun 20, 2019 Houston, TX 2 Days
Jun 24, 2019 - Jun 25, 2019 Pittsburgh, PA 2 Days
Jun 27, 2019 - Jun 28, 2019 New York, NY 2 Days
Jun 27, 2019 - Jun 28, 2019 Seattle, WA 2 Days
Jul 8, 2019 - Jul 9, 2019 Chicago, IL 2 Days
Jul 8, 2019 - Jul 9, 2019 Philadelphia, PA 2 Days
Jul 10, 2019 - Jul 11, 2019 New York, NY 2 Days
Jul 15, 2019 - Jul 16, 2019 Arlington/Washington DC, DC 2 Days
Jul 15, 2019 - Jul 16, 2019 San Francisco, CA 2 Days
Jul 17, 2019 - Jul 18, 2019 Nashville, TN 2 Days
Jul 18, 2019 - Jul 19, 2019 Boston, MA 2 Days
Jul 22, 2019 - Jul 23, 2019 Austin, TX 2 Days
Jul 24, 2019 - Jul 25, 2019 San Diego, CA 2 Days
Jul 29, 2019 - Jul 30, 2019 Columbus, OH 2 Days
Aug 5, 2019 - Aug 6, 2019 Denver, CO 2 Days
Aug 7, 2019 - Aug 8, 2019 Dallas, TX 2 Days
Aug 12, 2019 - Aug 13, 2019 Chicago, IL 2 Days
Aug 15, 2019 - Aug 16, 2019 New York, NY 2 Days
Aug 19, 2019 - Aug 20, 2019 San Francisco, CA 2 Days
Aug 22, 2019 - Aug 23, 2019 Atlanta, GA 2 Days
Aug 22, 2019 - Aug 23, 2019 Boston, MA 2 Days
Aug 26, 2019 - Aug 27, 2019 Anaheim, CA 2 Days
Aug 26, 2019 - Aug 27, 2019 Arlington/Washington DC, DC 2 Days
Sep 4, 2019 - Sep 5, 2019 Philadelphia, PA 2 Days
Sep 5, 2019 - Sep 6, 2019 Chicago, IL 2 Days
Sep 9, 2019 - Sep 10, 2019 New York, NY 2 Days
Sep 12, 2019 - Sep 13, 2019 San Francisco, CA 2 Days
Sep 12, 2019 - Sep 13, 2019 Lake Buena Vista / Orlando, FL 2 Days
Sep 16, 2019 - Sep 17, 2019 Atlanta, GA 2 Days
Sep 16, 2019 - Sep 17, 2019 Arlington/Washington DC, DC 2 Days
Sep 23, 2019 - Sep 24, 2019 Houston, TX 2 Days
Sep 30, 2019 - Oct 1, 2019 Atlanta, GA 2 Days
Oct 3, 2019 - Oct 4, 2019 Boston, MA 2 Days
Oct 7, 2019 - Oct 8, 2019 San Francisco, CA 2 Days
Oct 10, 2019 - Oct 11, 2019 Arlington/Washington DC, DC 2 Days
Oct 14, 2019 - Oct 15, 2019 Los Angeles, CA 2 Days
Oct 17, 2019 - Oct 18, 2019 Chicago, IL 2 Days
Registering more than 4  people, please call 1-877-566-9441.

How You Will Benefit

  • Boost your confidence level as a new manager
  •  Build skills to help employees gain more competence
  • Match your leadership style to your employees’ developmental needs 
  • Develop a climate that fosters motivation and camaraderie
  • Prepare to point the way for your team by providing clear vision and direction
  •  Equip employees with the resources they need to be effective
  •  Confidently help employees solve problems and overcome barriers

What You Will Cover

Your Role as Manager
  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

Understanding and Appreciating Situational Leadership II®

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

Creating a Motivational Climate

  • Defining motivation and your role in creating a motivational setting
  • Identifying the cost of demotivation and disengagement
  • Recognizing important elements of the motivational process
  • Creating your own practice for building a motivational climate

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

Special Feature

Real-world examples. Techniques and tools learned throughout this seminar are based on actual day-to-day interactions between managers and direct reports.

See Ken Blanchard’s Situational Leadership® II (SLII)—a model for developing people and a way for leaders to help their employees become self-reliant achievers. To be truly effective, leaders’ styles must adapt to the skills and commitment of the people they want to influence. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results. Still others deliver their best when allowed to take the ball and run with it. Situational Leadership® II helps managers become more flexible and responsive to their employees’ needs.

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

Additional Takeaways: 

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges
  • A process for conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation
  • A motivational climate worksheet
  • An AMA digital asset on the process of delegation

 

    

 

Additional Information

Ways to Register

 
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Seminar Savings Pass!

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

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AMA Certificate Program Discount

This offer cannot be combined with any other promotion. This offer does not apply to Global Knowledge seminars.

View a complete list of AMA's Certificate Programs

 

 

SPECIAL SAVINGS

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Seminar Savings Pass—Perfect for 3 or more people.

Training a small team or a large group? AMA’s Seminar Savings Pass offers a variety of options to maximize your budget while achieving your goals! This is a call-in offer only. Call 1-877-566-9441 and mention code LD8L.

SSP 3-Pack: Choose 3 AMA classroom or Live Online seminars in 6 months for $5,250.

SSP 6-Pack: Choose 6 AMA classroom or Live Online seminars in 12 months for $9,995.

SSP 12-Pack: Choose 12 AMA classroom or Live Online seminars in 12 months for $18,995.

SSP 24-Pack: Choose 24 AMA classroom or Live Online seminars in 12 months for $34,995.
Restrictions apply, see terms and conditions.

AMA's Annual Pass—Unlimited training for 1 year!

Looking to build your skills without breaking your budget? AMA’s Annual Savings Pass is exactly what you need to energize your career and make this your year. This is a call-in offer only.

ANNUAL PASS: Choose as many courses as you need from over 140 AMA Classroom Seminars, and all Live Online Seminars for $3,995. Call 1-877-566-9441 and mention code LDVY.
ALL-ACCESS PASS: Get one year of unlimited access to ALL AMA Classroom and Live One Seminars, plus all Express Skills Courses and Webinars for $4,995. Call 1-877-566-9441 and mention code LDVY.

Restrictions apply, see terms and conditions.


Certificate Programs

3 designated seminars for $3,995

Expand your knowledge and capabilities in one of six crucial skill areas and earn an AMA Certificate—an acknowledged standard of achievement and excellence. Get your certificate by successfully completing 3 designated AMA seminars within 24 months.

Call & mention code XGJQ.


Bring a Friend— Take 20% Off 2nd Seat

Bring your boss, colleague, team member or friend to the same session (classroom or live online seminar) and learn new skills together.

Call & mention code LCTJ.


LAST MINUTE SEATING—save up to 25% on selected AMA Seminars

Ready to get started NOW? AMA’s Last Minute Seating gives you access to select upcoming programs at a reduced price. See the current list of available programs here. This is a call-in offer only. Call 1-877-566-9441 and mention code XAMD.


AMACOM Books—Save 40% or MORE When You Order Books for Your Team!

Order just five or more copies of the same title of any AMACOM book and save 40% off the cover price. Decide which skills you want to improve in your staff in order to ensure your company will achieve its budget and strategic objectives—and then find the books that will inspire your company's success! For your discount, simply email [email protected] or call 800-250-5308.


 

 

Seminar Savings Pass

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3 Seminars for $4,995

Making your training dollars go further by sending as many as three people to AMA Seminars in a six-month period. This offer is applicable to all U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Past purchases and other promotional offers are excluded. Prices are subject to change without notice.

Call 1-877-566-9441 and mention code LA3Y for additional questions and to register.

 

 

Payment Options

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AMA provides two online payment options for your convenience:

Charge my credit card: You can bill the seminar to a corporate or personal credit card.

Invoice me: AMA will send a bill directly to you or your company. Please note that some companies may require a purchase order be completed before they process an invoice.

Please call us at 1-877-566-9441 should you have any questions regarding our payment options.

 

 

 

 

 

 

 

 

 

 

Faculty Info

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AMA Faculty-the AMA Advantage

AMA seminars are led by senior executives, managers, authors, educators, consultants, course developers. And even CEOs!

AMA is distinguished by the quality of its faculty-men and women who are not just skilled platform speakers but industry experts who have achieved success in the corporate world. They are top business practitioners who have been in the trenches-and who bring their distinctive insights, practical experience and illuminating personal anecdotes to every AMA seminar session they lead.

Each of our course leaders has been selected from a pool of top candidates, has undergone rigorous AMA training and is periodically evaluated by AMA practice leaders. All bring with them many years of expertise...plus fresh new ideas and perspectives.

Our seminar leaders add value to every course not only through their practical, action-oriented presentations-but also through the expert advice they offer and the opportunities throughout the seminar session for the one-on-one mentoring critical to effective learning.

The AMA faculty...is the AMA advantage!

 

 

 

 

 

 

 

 

 

 

Seminar Hours

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Seminar Hours and Attire

Q: What time does my seminar begin and end?
A: On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment. Seminars begin at 9:00 am and end at 5:00 pm, except on the last day. On the last day, seminars that run the full day begin at 9:00 am and may end at 4:30 pm or 5pm. Check your confirmation for the exact hours of your seminar. Seminars that conclude with half day sessions end at 12:00 pm.

Q: What should I wear?
A: Casual business attire is appropriate. Note: room temperatures may vary so you may want to dress in layers.

Q: Can AMA help me make travel arrangements?
A: AMA partners with leading travel organizations to offer participants special discounts when attending AMA seminars. Car Rentals - Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit www.hertz.com for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent. Hotels - Preferred pricing is available at hotels close to all seminar venues. Visit our travel page or call 1-877-566-9441 for information.

Q: Can AMA help me make hotel reservations?
A: AMA does not arrange hotel accommodations. However, AMA has negotiated with certain hotels in some locations to hold a block of rooms for seminar participants for up to three weeks prior to your seminar start date. Look on your registration confirmation letter for a phone number for one of these hotels. When you call the hotel, mention you are an AMA seminar attendee to secure preferred rates, if available. We recommend you make your reservations early.

 

 

Travel Accommodations

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Q: Can AMA help me make travel arrangements?

A: Preferred hotel rates for AMA participants are available at all center locations, click on the city you are interested in:

Atlanta
Chicago
New York
San Francisco
Washington, DC

For information about hotels near non-center locations, click on the "location" line highlighted in the registration section of each seminar description page or call 1-877-566-9441.

Q: Can AMA help me make a car rental?

A: Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit https://www.hertz.com/rentacar/index.jsp?bsc=t&targetPage=reservationOnHomepage.jsp for reservations online, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent.


 

 

Cancellation Policy

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Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please call us at 1-800-262-9699.

 

 

Federal Government

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Q: Do federal government employees receive GSA pricing in seminars?
A:
Yes, federal government employees are eligible for special GSA pricing for many seminars. Call 1-877-566-9441 or visit our Government Services site for more information.

 

 

 

 

 

 

 

 

 

 

The Virtual Seminar Experience

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Preferred Member Pricing

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Choose the AMA Membership plan that’s right for you and take advantage of its many exclusive benefits including Preferred Member Pricing on all AMA Seminars–at least 10% savings.

Preferred Member Pricing makes it possible for you or your entire organization to benefit from AMA’s world-class training.