Marshall Goldsmith on How to Take Success to the Next Level

Published: Jan 24, 2019

In their new book The New Age of Innovation: Driving Cocreated Value Through Global Networks, authors C.K. Prahalad and M.S. Krishnan argue that the key to creating value and the future growth of every business depends on accessing a global network of resources to co-create unique experiences with customers, one at a time. To achieve this, CEOs, executives, and managers at every level must transform their business processes, technical systems, and supply chain management, implementing key social and technological infrastructure requirements to create an ongoing innovation advantage. Dr. C.K. Prahalad was born in the town of Coimbatore in Tamil Nadu. He studied physics at the University of Madras (now Chenai). He worked as a manager in a branch of the Union Carbide battery company, before continuing his education in the United States, and earning a PhD from Harvard. He has taught in India and America, eventually joining the faculty of the University of Michigan's Business School, where he holds the Harvey C Fruehauf chair of Business Administration. Dr. M. S. Krishnan is Mary and Mike Hallman e-Business Fellow, Area Chairman and Professor of Business Information Technology at the University of Michigan Business School. Dr, Krishnan is also a Co-Director of the Center for Global Resource Leverage:India at the Michigan Business School. Dr. Krishnan received his Ph.D. in Information Systems from the Graduate School of Industrial Administration, Carnegie Mellon University in 1996. He was awarded the ICIS Best Dissertation Prize for his Doctoral Thesis on "Cost and Quality Considerations in Software Product Management". His research interest includes Corporate IT strategy, Business value of IT investments, and management of distributed business processes, software engineering economics, metrics and measures for quality, productivity and customer satisfaction for products in software and information technology industries. For additional training on this topic, consider these AMA seminars: * Creativity and Innovation: Unleash Your Potential for Greater Success * Planning and Developing New Products * High-Impact Decision Making: Reducing Risks, Maximizing Results * Moving from an Operational Manager to a Strategic Thinker To learn more, read these AMACOM Books: * Getting to Innovation: How Asking the Right Questions Generates the Great Ideas Your Company Needs, by Arthur B. VanGundy * The Power of Strategy Innovation: A New Way of Linking Creativity and Strategic Planning to Discover Great Business Opportunities, by Robert E. Johnston, J. Douglas Bate * The Innovation Killer: How What We Know Limits What We Can Imagine -- and What Smart Companies Are Doing About It, by Cynthia Barton Rabe * Something Really New: Three Simple Steps to Creating Truly Innovative Productss, by Denis J. Hauptly * The Seeds of Innovation, by Elaine DundonThe corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They're intelligent, skilled, and even charismatic. But only a handful of them will ever reach the pinnacle -- and as...The corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They're intelligent, skilled, and even charismatic, but only a handful of them will ever reach the pinnacle.

In his book What Got You Here Won't Get You There: How Successful People Become Even More Successful,  executive coach Marshall Goldsmith shows that subtle nuances make all the difference. These are small "transactional flaws" performed by one person against another (as simple as not saying "thank you" enough), which lead to negative perceptions that can hold any executive back.

Marshall Goldsmith is corporate America's preeminent executive coach, having worked with more than sixty CEOs at the world's leading corporations. He is on the faculty of the executive education programs at Dartmouth College and the University of Michigan.  He lives in Fairbanks Ranch, California.AMA_Edgewise_0821.mp3