Laurence Miller on Handling Difficult to Disturbed Employees

    Jan 24, 2019

    Innovation is critical to the success of both organizations and individuals. But does everyone have the ability to innovate? One company believes the answer is yes. Lisa Bodell is the founder and CEO of futurethink. Under Lisa's leadership, futurethink convenes a unique team of savvy businesspeople, award-winning creative strategists and members of elite futurist organizations to bring the power of progress into the reality of business. Clients such as Citigroup, Mastercard and Westin Hotels look to futurethink to develop their innovation efforts. In this week’s You’ve Been Spotted segment, Kevin Lee interviews participants from AMA’s course "Planning and Managing Organizational Change." Listen to these participants share practices, tips and guidelines they’ve learned from the course. For additional training on this topic, consider these AMA seminars: Creativity and Innovation: Unleash Your Potential for Greater Success Leading Innovation: Creating and Sustaining a Climate for Growth Planning and Developing New Products Moving from an Operational Manager to a Strategic Thinker For related reading from AMACOM Books: Getting to Innovation By Arthur B. VanGundy The Seeds of Innovation By Elaine Dundon The Innovation Killer By Cynthia Barton Rabe The Power of Strategy Innovation By Robert E. Johnston, Jr., J. Douglas Bate The Hothouse Effect By Barton Kunstler, Ph.D.Every workplace is filled with a wide range of personalities. From Difficult to Disturbed (AMACOM), the new book by Dr. Laurence Miller, gives managers the insight, understanding, and tools they need to get the best from those who present the toughest...Every workplace is filled with a wide range of personalities. From Difficult to Disturbed (AMACOM), the new book by Dr. Laurence Miller, gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems. From Difficult to Disturbed helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they're not handled correctly. The book contains down-to-earth solutions for dealing with: 
    • Personality Types including avoidant, dependent, histrionic, narcissistic, or antisocial workers 
    • Common People Problems such as unproductive, angry, uncooperative, or chronic problem employees 
    • Mental Disorders such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse

    Laurence Miller, Ph.D. is a clinical and forensic psychologist, educator, author, speaker, and management consultant. He maintains a private practice in psychology and also works extensively with law enforcement, the judicial system, social service agencies, and private corporations. In this week's You've Been Spotted segment, Kevin Lee interviews participants from AMA's course "Improving Your Managerial Effectiveness". Listen to these participants share practices, tips and guidelines they've learned for dealing with difficult employees.

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