Jeff Rosenblum on Stopping Friction for Your Customers Published: Jan 24, 2019 Friction is an unfortunate part of life but it can be overcome. Friction is an unfortunate part of life but it can be overcome. Jeff Rosenblum, co-director of the new documentary The Naked Brand, joins us to talk about the various kinds of friction we encounter and how brands can remove what is stopping their customers from making purchasing decisions.AMA_Edgewise_1726.mp3