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Industry: Food and support services
# of Employees: 220,000
Headquarters: Charlotte, NC
Success stories are all over the place. Top-notch people share this common language and common background.

—Larry Trn, Facilitator

  • Business Challenge

    Recognized as one of America’s top employers by Forbes 2015, Compass is committed to preparing employees for great careers. One demonstration of that is Meridian, the company’s management training program at company headquarters in Charlotte, NC, started in response to rapid growth triggered by acquisitions and expansion into new business segments. Functional managers needed to master higher-level competencies so they could move into leadership roles.

  • AMA Solution.

    Compass and American Management Association (AMA) share the instruction. Day-long workshops are led by AMA instructors using AMA course content. Online electives are from AMA as well. Larry Trn facilitates the Connections component, which challenges delegates to apply general principles to specific situations and develop action plans based on fictional (and fun) case studies with titles like Cosmic Pizza, Jet Purple, and Rooster of the Sea.

  • Results.

    The program has proven exceptionally effective over time, with a high graduation rate, numerous promotions and an impressive retention percentage. Trn describes AMA as “a partner like no other” for its role in this training success story. Those measures of success indicate not only a strong program but an agile one, evolving to align with corporate goals despite dramatic changes in the workplace and the world in general.

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Download a complimentary copy of our 2015 AMA Research Study:

Business Skills That Set High-Performing Organizations Apart

Discover the top 15 skills that differentiate employees at high-performing organizations, based on research of more than
7,500 employees.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.