Moving Ahead: Breaking Behavior Patterns That Hold You Back

Ineffective workplace habits can hold back even the most capable professionals. This course helps you build self-awareness, identify emotional triggers and replace unproductive behaviors with more effective, emotionally intelligent responses.

You’ll learn how to strengthen your professional presence, improve workplace interactions and position yourself for greater trust, influence and career growth.

• Identify people and situations that can elicit bad workplace behavior
• Successfully change or modify career-sabotaging habit
• Understand how negative behaviors affect teamwork and learn how to change them
• Achieve better work relationships and change your professional image
• Manage feelings of frustration and anger in workplace situations
• Gain recognition for contributing to a more positive and happier work environment
• Positively impact your career path by improving your professional image

• Improving your professional image in the eyes of co-workers, customers and senior management
• Using positive self-talk for a more constructive attitude
• A five-step process for overcoming emotional triggers
• Increasing your emotional intelligence to better handle interpersonal relationships
• Controlling reactions, instead of being controlled by them
• The role of empathy in becoming more productive
• Accepting the responsibility for communicating effectively

Learning Objectives

• Identify and Analyze Self-Defeating Behaviors
• Evaluate Your Professional Image as Seen Through the Eyes of Coworkers, Customers, and Senior Management
• Assess Your Personal Self-Talk to Take on a More Constructive and “Can Do” Attitude
• Comprehend the Emotional Hard-Wiring Behind Your Reactions
• Use a Five-Step Process for Emotional Triggers or “Highjackings”
• Exhibit Self-Control in Your Responses to Other People and Frustrating Situations
• Evaluate and Increase Your Emotional IQ to Better Handle Interpersonal and Team Relationships
• Apply Strategies That Allow You to Choose Reactions, Instead of Them Choosing You
• Identify the Role of Empathy in Becoming More Productive with Others and Self
• Accept Your Responsibilities in Communicating Effectively with Others
• Practice and Apply New Skills to Increase Your Ability to Build Rapport and Influence with Others
• Develop Skills in Flexing Your Responses to Others’ Behavioral Style Preferences and Communication Style to Build Productive Working Relationships

Creating a “Moving Ahead” Attitude

• Identify and Analyze Self-Defeating Behaviors
• Evaluate Your Professional Image as Seen Through the Eyes of Coworkers, Customers, and Senior Management
• Comprehend the Emotional Hard-Wiring Behind Your Reactions
• Use a Five-Step Process for Emotional Triggers or “Highjackings”
• Assess Your Personal Self-Talk to Take on a More Constructive and “Can Do” Attitude

Moving Ahead from Emotional Self-Management to Emotional Intelligence

• Describe the Components of Emotional Intelligence
• Assess Your Level of Emotional Intelligence
• Apply Emotional Intelligence Tools to Better Handle Interpersonal and Team Relationships
• Identify the Role of Empathy in Becoming More Productive with Others and Self

Moving Ahead Using New Behaviors

• Categorize Your Present Behavioral Patterns
• Accept Your Responsibilities in Communicating Effectively with Others as a Conscious Communicator
• Evaluate and Practice Strategies to Increase Your Use of the Three Vs
• Practice and Apply New Skills to Increase Your Ability to Build Rapport and Influence with Others
• Synthesize the 3 Vs, EQ, and Positive Attitude to Create New “Moving Ahead” Behaviors

Moving Ahead to Work Effectively with Others

• Assess Your Behavioral Style Preference and How to Maximize Your Style’s Strengths and Minimize Its Weaknesses
• Develop Skills in Flexing Your Responses to Others’ Behavioral Style Preferences Using EQ and 3 Vs in Order to Build Positive Working Relationships

Setting Your Plan to Implement and Reinforce Behavioral Change

• Establish a Plan for Continued Reinforcement and Practice to Make a Positive and Permanent Change

Download Extended Seminar Outline PDF