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Management Skills for New Managers

Gain the core management skills you need to succeed!

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

Seminar Number: 02238

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

  •   Classroom2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU
  •   Online4 Lesson(s)
    1.2 CEU, 14 CPE, 12 PDU
 

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

  • Boost your confidence level as a new manager
  • Build skills to help your employees gain more competence
  • Match your leadership style to your employees’ development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Prepare to point the way for your team by providing clear vision and direction
  • Equip employees with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Seminar Frequently Asked Questions

Is this training good for first-time managers?

The AMA Management Skills for New Managers training is a great resource for both first-time managers and seasoned professionals who want to sharpen their skills . This course helps you to build and maintain the solid foundation of skills and behaviors you'll need to be an outstanding manager.

I’ve been a manager for 3 years. Is this course still appropriate for me?

Yes! Managers at any level can benefit from the key skills covered in this course. It’s always beneficial to step back from your day-to-day work and examine where you need a tune up.

Are there management tools that I can share with my team after the seminar?

Yes, every AMA seminar ensures that attendees leave with knowledge and skills that can be applied immediately back at work and shared with peers.

What specific managerial skills will this seminar help improve?

You’ll be able to practice several skills, from communication to delegation, as well as motivation and coaching. This course is designed to give you a comprehensive understanding of what it takes to be effective.

What type of credits or certifications can I earn with this seminar?

AMA is an approved provider of Continuing Education Units (CEUs) and related credits from professional associations worldwide, including Project Management Institute (PMI)®, the National Association of State Boards of Accountancy (NASBA) and Human Resource Certification Institute (HRCI), among many others. For more specific information on accreditation, visit the Credits section.

Can this seminar be delivered at my company’s location?

Yes. Many of our seminars can be tailored and delivered at any location of your choice. Visit our Corporate Training Materials section for more specific details.

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet

Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Describe How Managers Provide Value
  • Identify the Roles and Responsibilities Managers Perform
  • Describe the Contextual Issues and Challenges Managers Face

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management

Understanding and Appreciating Situational Leadership® II
“The Art of Influencing Others”

  • Definition of Leadership as an Art of Influencing Others
  • Examining the Three Skills of a Situational Leader
  • Applying the Three Skills

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Effective Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Identify the Difference Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation That Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Delegated
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion

Download Extended Seminar Outline PDF

LESSON ONE

  • Identify the Qualities of Effective Management
  • Identify Managers’ Roles and Responsibilities
  • Describe the Steps of Effective Performance Management
  • Use SMART Goals and Feedback for Managing Performance
  • Conduct Performance Alignment Discussions

LESSON TWO

  • Define Leadership Effectiveness
  • Identify the Three Skills of a Situational Leader
  • Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

  • Identify the Practices That Help to Build a Motivational Climate
  • Describe the Process of Communication and the Barriers That Can Derail It
  • Identify Communication Methods Available in Today’s Work Organizations and When Each Is Most Appropriate

LESSON FOUR

  • Structure an Effective Delegation Conversation
  • Describe Different Types of Coaching
  • Use the Two-Minute Challenge for Coaching Discussions
  • Use the AMA GUIDE to Managerial Coaching

Download Extended Seminar Outline PDF 

Live Online FAQs

 

 

 

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: Managers with one to three years of experience
Advance Preparation: Online pre- and post-assessment
Delivery Method: Group Live/Group Internet-based
Field of Study: Non-Technical – Communication, Business Management & Organization, Personal Development

Classroom Schedule

77 Sessions Available

Online Schedule

15 Sessions Available

  • $2,545.00 Non Members
  • $2,295.00 AMA Members
  • $2,174.00 GSA
Date Duration State City Zip
  2020-04-06 2020-04-07 Apr 6, 2020 - Apr 7, 2020 2 Days NY New York 10019 New York Register Now

  2020-04-09 2020-04-10 Apr 9, 2020 - Apr 10, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-04-13 2020-04-14 Apr 13, 2020 - Apr 14, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-04-16 2020-04-17 Apr 16, 2020 - Apr 17, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-04-16 2020-04-17 Apr 16, 2020 - Apr 17, 2020 2 Days OH Columbus 43235-1413 Columbus Register Now

  2020-04-20 2020-04-21 Apr 20, 2020 - Apr 21, 2020 2 Days TX Houston 77042-4559 Houston Register Now

  2020-04-23 2020-04-24 Apr 23, 2020 - Apr 24, 2020 2 Days CO Denver 80002 Denver Register Now

  2020-04-27 2020-04-28 Apr 27, 2020 - Apr 28, 2020 2 Days NJ Morristown 07960 Morristown Register Now

  2020-05-04 2020-05-05 May 4, 2020 - May 5, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-05-04 2020-05-05 May 4, 2020 - May 5, 2020 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2020-05-07 2020-05-08 May 7, 2020 - May 8, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-05-07 2020-05-08 May 7, 2020 - May 8, 2020 2 Days NC Durham 27703 Durham Register Now

  2020-05-11 2020-05-12 May 11, 2020 - May 12, 2020 2 Days MA Boston 02110-1817 Boston Register Now

  2020-05-14 2020-05-15 May 14, 2020 - May 15, 2020 2 Days NY New York 10019 New York Register Now

  2020-05-14 2020-05-15 May 14, 2020 - May 15, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-05-18 2020-05-19 May 18, 2020 - May 19, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-05-18 2020-05-19 May 18, 2020 - May 19, 2020 2 Days TX Dallas 75244 Dallas Register Now

  2020-06-01 2020-06-02 Jun 1, 2020 - Jun 2, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-06-04 2020-06-05 Jun 4, 2020 - Jun 5, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-06-08 2020-06-09 Jun 8, 2020 - Jun 9, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-06-08 2020-06-09 Jun 8, 2020 - Jun 9, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-06-15 2020-06-16 Jun 15, 2020 - Jun 16, 2020 2 Days CA Los Angeles 90045 Los Angeles Register Now

  2020-06-17 2020-06-18 Jun 17, 2020 - Jun 18, 2020 2 Days TX Houston 77042-4559 Houston Register Now

  2020-06-22 2020-06-23 Jun 22, 2020 - Jun 23, 2020 2 Days PA Pittsburgh 15219 Pittsburgh Register Now

  2020-06-25 2020-06-26 Jun 25, 2020 - Jun 26, 2020 2 Days NY New York 10019 New York Register Now

  2020-06-25 2020-06-26 Jun 25, 2020 - Jun 26, 2020 2 Days WA Seattle 98101 Seattle Register Now

  2020-07-09 2020-07-10 Jul 9, 2020 - Jul 10, 2020 2 Days NY New York 10019 New York Register Now

  2020-07-09 2020-07-10 Jul 9, 2020 - Jul 10, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-07-09 2020-07-10 Jul 9, 2020 - Jul 10, 2020 2 Days GA Marietta 30067 Marietta Register Now

  2020-07-13 2020-07-14 Jul 13, 2020 - Jul 14, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-07-13 2020-07-14 Jul 13, 2020 - Jul 14, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-07-15 2020-07-16 Jul 15, 2020 - Jul 16, 2020 2 Days TN Nashville 37201 Nashville Register Now

  2020-07-22 2020-07-23 Jul 22, 2020 - Jul 23, 2020 2 Days CA San Diego 92101 San Diego Register Now

  2020-07-23 2020-07-24 Jul 23, 2020 - Jul 24, 2020 2 Days MA Boston 02110-1817 Boston Register Now

  2020-08-03 2020-08-04 Aug 3, 2020 - Aug 4, 2020 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2020-08-05 2020-08-06 Aug 5, 2020 - Aug 6, 2020 2 Days TX Dallas 75001 Dallas Register Now

  2020-08-10 2020-08-11 Aug 10, 2020 - Aug 11, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-08-13 2020-08-14 Aug 13, 2020 - Aug 14, 2020 2 Days NY New York 10019 New York Register Now

  2020-08-17 2020-08-18 Aug 17, 2020 - Aug 18, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-08-20 2020-08-21 Aug 20, 2020 - Aug 21, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-08-24 2020-08-25 Aug 24, 2020 - Aug 25, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-08-24 2020-08-25 Aug 24, 2020 - Aug 25, 2020 2 Days CA Anaheim 92802 Anaheim Register Now

  2020-08-31 2020-09-01 Aug 31, 2020 - Sep 1, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-09-10 2020-09-11 Sep 10, 2020 - Sep 11, 2020 2 Days NY New York 10019 New York Register Now

  2020-09-10 2020-09-11 Sep 10, 2020 - Sep 11, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-09-14 2020-09-15 Sep 14, 2020 - Sep 15, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-09-14 2020-09-15 Sep 14, 2020 - Sep 15, 2020 2 Days CO Denver 80002 Denver Register Now

  2020-09-17 2020-09-18 Sep 17, 2020 - Sep 18, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-09-21 2020-09-22 Sep 21, 2020 - Sep 22, 2020 2 Days TX Houston 77001 Houston Register Now

  2020-09-24 2020-09-25 Sep 24, 2020 - Sep 25, 2020 2 Days NJ Princeton 08541 Princeton Register Now

  2020-09-28 2020-09-29 Sep 28, 2020 - Sep 29, 2020 2 Days MA Boston 02110 Boston Register Now

  2020-10-05 2020-10-06 Oct 5, 2020 - Oct 6, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-10-08 2020-10-09 Oct 8, 2020 - Oct 9, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-10-12 2020-10-13 Oct 12, 2020 - Oct 13, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-10-12 2020-10-13 Oct 12, 2020 - Oct 13, 2020 2 Days CA Los Angeles 90045 Los Angeles Register Now

  2020-10-15 2020-10-16 Oct 15, 2020 - Oct 16, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-10-19 2020-10-20 Oct 19, 2020 - Oct 20, 2020 2 Days NY New York 10019 New York Register Now

  2020-10-26 2020-10-27 Oct 26, 2020 - Oct 27, 2020 2 Days TX Dallas 75001 Dallas Register Now

  2020-10-26 2020-10-27 Oct 26, 2020 - Oct 27, 2020 2 Days WA Seattle 98101 Seattle Register Now

  2020-11-05 2020-11-06 Nov 5, 2020 - Nov 6, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-11-05 2020-11-06 Nov 5, 2020 - Nov 6, 2020 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2020-11-09 2020-11-10 Nov 9, 2020 - Nov 10, 2020 2 Days NY New York 10019 New York Register Now

  2020-11-12 2020-11-13 Nov 12, 2020 - Nov 13, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-11-12 2020-11-13 Nov 12, 2020 - Nov 13, 2020 2 Days TX Houston 77001 Houston Register Now

  2020-11-16 2020-11-17 Nov 16, 2020 - Nov 17, 2020 2 Days CA San Diego 92101 San Diego Register Now

  2020-11-19 2020-11-20 Nov 19, 2020 - Nov 20, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-11-23 2020-11-24 Nov 23, 2020 - Nov 24, 2020 2 Days MA Boston 02110 Boston Register Now

  2020-11-30 2020-12-01 Nov 30, 2020 - Dec 1, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-12-03 2020-12-04 Dec 3, 2020 - Dec 4, 2020 2 Days TN Nashville 37201 Nashville Register Now

  2020-12-07 2020-12-08 Dec 7, 2020 - Dec 8, 2020 2 Days NY New York 10019 New York Register Now

  2020-12-07 2020-12-08 Dec 7, 2020 - Dec 8, 2020 2 Days CA Anaheim 92802 Anaheim Register Now

  2020-12-10 2020-12-11 Dec 10, 2020 - Dec 11, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-12-10 2020-12-11 Dec 10, 2020 - Dec 11, 2020 2 Days TX Dallas 75001 Dallas Register Now

  2020-12-14 2020-12-15 Dec 14, 2020 - Dec 15, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-12-14 2020-12-15 Dec 14, 2020 - Dec 15, 2020 2 Days MA Boston 02110 Boston Register Now

  2020-12-14 2020-12-15 Dec 14, 2020 - Dec 15, 2020 2 Days GA Dunwoody 30338 Dunwoody Register Now

  2020-12-16 2020-12-17 Dec 16, 2020 - Dec 17, 2020 2 Days NJ Morristown 07960 Morristown Register Now

2545.00 $
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