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Management Skills for New Managers

Gain the core management skills you need to succeed!

Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and get your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.    

Seminar Number: 02238

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

  •   Classroom2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU
  •   Online4 Lesson(s)
    1.2 CEU, 14 CPE, 12 PDU
 

Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and get your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

 

 

  • Boost your confidence level as a new manager
  • Build skills to help employees gain more competence
  • Match your leadership style to your employees’ developmental needs 
  • Develop a climate that fosters motivation and camaraderie
  • Prepare to point the way for your team by providing clear vision and direction
  • Equip employees with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

Understanding and Appreciating Situational Leadership II®
The Art of Influencing Others

  • Developing your leadership style to gain commitment from your employees
  • Matching your leadership style to your employees’ development needs

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

Seminar Frequently Asked Questions

Is this training good for first-time managers?

The AMA Management Skills for New Managers training is a great resource for first time managers. This seminar allows you to build the solid foundation and habits you'll need to be a successful manager.

Are there specific management exercises that I can share with my team after the seminar?

Yes, after every AMA seminar attendees are given various materials and resources to continue to build on what they learned. These resources can be shared with peers, but they may be lacking the hands on context the seminar provides.

What managerial skills will this seminar help improve?

Some of the skills you can expect to work on during this seminar will be leadership, communication, critical thinking, collaboration. The training is designed to give you a well rounded understanding of what it takes to be a good manager.

What type of credits or certifications can I earn with this seminar?

AMA is an approved provider of project management training by PMI. So you can Project managers can receive PDUs for training with AMA. For more specific accreditation, visit the credits section.

Is this seminar available at our companies location?

Yes, many of our seminars can be tailored to be taught at your location. Visit our corporate training section to find out how we can create a program for your organization.

Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Describe How Managers Provide Value
  • Identify the Roles and Responsibilities Managers Perform
  • Describe the Contextual Issues and Challenges Managers Face

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management

Understanding and Appreciating Situational Leadership® II
“The Art of Influencing Others”

  • Definition of Leadership as an Art of Influencing Others
  • Examining the Three Skills of a Situational Leader
  • Applying the Three Skills

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Effective Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Identify the Difference Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation That Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Delegated
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion
Download Extended Seminar Outline PDF

LESSON ONE

  • Identify the Qualities of Effective Management
  • Identify Managers’ Roles and Responsibilities
  • Describe the Steps of Effective Performance Management
  • Use SMART Goals and Feedback for Managing Performance
  • Conduct Performance Alignment Discussions

LESSON TWO

  • Define Leadership Effectiveness
  • Identify the Three Skills of a Situational Leader
  • Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

  • Identify the Practices That Help to Build a Motivational Climate
  • Describe the Process of Communication and the Barriers That Can Derail It
  • Identify Communication Methods Available in Today’s Work Organizations and When Each Is Most Appropriate

LESSON FOUR

  • Structure an Effective Delegation Conversation
  • Describe Different Types of Coaching
  • Use the Two-Minute Challenge for Coaching Discussions
  • Use the AMA GUIDE to Managerial Coaching

Download Extended Seminar Outline PDF 

Live Online FAQs

 

 

 

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: Managers with one to three years of experience
Advance Preparation: Online pre- and post-assessment
Delivery Method: Group Live/Group Internet-based
Field of Study: Non-Technical – Communication, Business Management & Organization, Personal Development

Classroom Schedule

84 Sessions Available

Online Schedule

8 Sessions Available

  • $2,545.00 Non Members
  • $2,295.00 AMA Members
  • $2,174.00 GSA
Date Duration State City Zip
  2019-10-17 2019-10-18 Oct 17, 2019 - Oct 18, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-10-21 2019-10-22 Oct 21, 2019 - Oct 22, 2019 2 Days NY New York 10019 New York Register Now

  2019-10-28 2019-10-29 Oct 28, 2019 - Oct 29, 2019 2 Days TX Dallas 75001-3505 Dallas Register Now

  2019-10-28 2019-10-29 Oct 28, 2019 - Oct 29, 2019 2 Days WA Seattle 98101-1204 Seattle Register Now

  2019-11-04 2019-11-05 Nov 4, 2019 - Nov 5, 2019 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-11-04 2019-11-05 Nov 4, 2019 - Nov 5, 2019 2 Days MA Boston 02110-1897 Boston Register Now

  2019-11-07 2019-11-08 Nov 7, 2019 - Nov 8, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-11-11 2019-11-12 Nov 11, 2019 - Nov 12, 2019 2 Days NY New York 10019 New York Register Now

  2019-11-14 2019-11-15 Nov 14, 2019 - Nov 15, 2019 2 Days TX Houston 77042-4559 Houston Register Now

  2019-11-14 2019-11-15 Nov 14, 2019 - Nov 15, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-11-18 2019-11-19 Nov 18, 2019 - Nov 19, 2019 2 Days CA San Diego 92101-6114 San Diego Register Now

  2019-11-21 2019-11-22 Nov 21, 2019 - Nov 22, 2019 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2019-11-21 2019-11-22 Nov 21, 2019 - Nov 22, 2019 2 Days OH Columbus 43085 Columbus Register Now

  2019-12-02 2019-12-03 Dec 2, 2019 - Dec 3, 2019 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-12-05 2019-12-06 Dec 5, 2019 - Dec 6, 2019 2 Days TN Nashville 37201 Nashville Register Now

  2019-12-09 2019-12-10 Dec 9, 2019 - Dec 10, 2019 2 Days NY New York 10019 New York Register Now

  2019-12-09 2019-12-10 Dec 9, 2019 - Dec 10, 2019 2 Days CA Anaheim 92801 Anaheim Register Now

  2019-12-12 2019-12-13 Dec 12, 2019 - Dec 13, 2019 2 Days TX Dallas 75001-3505 Dallas Register Now

  2019-12-12 2019-12-13 Dec 12, 2019 - Dec 13, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-12-16 2019-12-17 Dec 16, 2019 - Dec 17, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-12-16 2019-12-17 Dec 16, 2019 - Dec 17, 2019 2 Days MA Boston 02110-1817 Boston Register Now

  2019-12-16 2019-12-17 Dec 16, 2019 - Dec 17, 2019 2 Days PA Philadelphia 19019 Philadelphia Register Now

  2019-12-16 2019-12-17 Dec 16, 2019 - Dec 17, 2019 2 Days GA Dunwoody 30338 Dunwoody Register Now

  2019-12-18 2019-12-19 Dec 18, 2019 - Dec 19, 2019 2 Days NJ Morristown 07747 Morristown Register Now

  2020-01-06 2020-01-07 Jan 6, 2020 - Jan 7, 2020 2 Days NY New York 10019 New York Register Now

  2020-01-15 2020-01-16 Jan 15, 2020 - Jan 16, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-01-16 2020-01-17 Jan 16, 2020 - Jan 17, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-01-22 2020-01-23 Jan 22, 2020 - Jan 23, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-01-23 2020-01-24 Jan 23, 2020 - Jan 24, 2020 2 Days TX Austin 73301 Austin Register Now

  2020-01-27 2020-01-28 Jan 27, 2020 - Jan 28, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-02-05 2020-02-06 Feb 5, 2020 - Feb 6, 2020 2 Days NY New York 10019 New York Register Now

  2020-02-10 2020-02-11 Feb 10, 2020 - Feb 11, 2020 2 Days TX Houston 77042-4559 Houston Register Now

  2020-02-10 2020-02-11 Feb 10, 2020 - Feb 11, 2020 2 Days FL St Pete Beach 33707 St Pete Beach Register Now

  2020-02-10 2020-02-11 Feb 10, 2020 - Feb 11, 2020 2 Days PA Philadelphia 19019 Philadelphia Register Now

  2020-02-12 2020-02-13 Feb 12, 2020 - Feb 13, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-02-13 2020-02-14 Feb 13, 2020 - Feb 14, 2020 2 Days MA Boston 02110-1817 Boston Register Now

  2020-02-19 2020-02-20 Feb 19, 2020 - Feb 20, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-02-19 2020-02-20 Feb 19, 2020 - Feb 20, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-02-27 2020-02-28 Feb 27, 2020 - Feb 28, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-02-27 2020-02-28 Feb 27, 2020 - Feb 28, 2020 2 Days CA Los Angeles 90045 Los Angeles Register Now

  2020-03-05 2020-03-06 Mar 5, 2020 - Mar 6, 2020 2 Days NY New York 10019 New York Register Now

  2020-03-09 2020-03-10 Mar 9, 2020 - Mar 10, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-03-09 2020-03-10 Mar 9, 2020 - Mar 10, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-03-11 2020-03-12 Mar 11, 2020 - Mar 12, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-03-16 2020-03-17 Mar 16, 2020 - Mar 17, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-03-25 2020-03-26 Mar 25, 2020 - Mar 26, 2020 2 Days TX Dallas 75001 Dallas Register Now

  2020-03-26 2020-03-27 Mar 26, 2020 - Mar 27, 2020 2 Days NJ Princeton 08540 Princeton Register Now

  2020-03-30 2020-03-31 Mar 30, 2020 - Mar 31, 2020 2 Days MA Boston 02110-1817 Boston Register Now

  2020-04-02 2020-04-03 Apr 2, 2020 - Apr 3, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-04-06 2020-04-07 Apr 6, 2020 - Apr 7, 2020 2 Days NY New York 10019 New York Register Now

  2020-04-09 2020-04-10 Apr 9, 2020 - Apr 10, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-04-13 2020-04-14 Apr 13, 2020 - Apr 14, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-04-13 2020-04-14 Apr 13, 2020 - Apr 14, 2020 2 Days CA Anaheim 92801 Anaheim Register Now

  2020-04-16 2020-04-17 Apr 16, 2020 - Apr 17, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-04-16 2020-04-17 Apr 16, 2020 - Apr 17, 2020 2 Days OH Columbus 43085 Columbus Register Now

  2020-04-20 2020-04-21 Apr 20, 2020 - Apr 21, 2020 2 Days TX Houston 77001 Houston Register Now

  2020-04-23 2020-04-24 Apr 23, 2020 - Apr 24, 2020 2 Days CO Denver 80002 Denver Register Now

  2020-04-27 2020-04-28 Apr 27, 2020 - Apr 28, 2020 2 Days NJ Morristown 07747 Morristown Register Now

  2020-05-04 2020-05-05 May 4, 2020 - May 5, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-05-04 2020-05-05 May 4, 2020 - May 5, 2020 2 Days PA Philadelphia 19019 Philadelphia Register Now

  2020-05-07 2020-05-08 May 7, 2020 - May 8, 2020 2 Days NC Durham 27701 Durham Register Now

  2020-05-11 2020-05-12 May 11, 2020 - May 12, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-05-11 2020-05-12 May 11, 2020 - May 12, 2020 2 Days MA Boston 02110 Boston Register Now

  2020-05-14 2020-05-15 May 14, 2020 - May 15, 2020 2 Days NY New York 10019 New York Register Now

  2020-05-14 2020-05-15 May 14, 2020 - May 15, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-05-18 2020-05-19 May 18, 2020 - May 19, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-05-18 2020-05-19 May 18, 2020 - May 19, 2020 2 Days TX Dallas 75001 Dallas Register Now

  2020-06-04 2020-06-05 Jun 4, 2020 - Jun 5, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-06-08 2020-06-09 Jun 8, 2020 - Jun 9, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-06-08 2020-06-09 Jun 8, 2020 - Jun 9, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-06-15 2020-06-16 Jun 15, 2020 - Jun 16, 2020 2 Days CA Los Angeles 90045 Los Angeles Register Now

  2020-06-17 2020-06-18 Jun 17, 2020 - Jun 18, 2020 2 Days TX Houston 77001 Houston Register Now

  2020-06-18 2020-06-19 Jun 18, 2020 - Jun 19, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-06-22 2020-06-23 Jun 22, 2020 - Jun 23, 2020 2 Days PA Pittsburgh 15122 Pittsburgh Register Now

  2020-06-25 2020-06-26 Jun 25, 2020 - Jun 26, 2020 2 Days NY New York 10019 New York Register Now

  2020-06-25 2020-06-26 Jun 25, 2020 - Jun 26, 2020 2 Days WA Seattle 98101 Seattle Register Now

  2020-07-09 2020-07-10 Jul 9, 2020 - Jul 10, 2020 2 Days NY New York 10019 New York Register Now

  2020-07-09 2020-07-10 Jul 9, 2020 - Jul 10, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-07-09 2020-07-10 Jul 9, 2020 - Jul 10, 2020 2 Days GA Marietta 30060 Marietta Register Now

  2020-07-13 2020-07-14 Jul 13, 2020 - Jul 14, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-07-13 2020-07-14 Jul 13, 2020 - Jul 14, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-07-15 2020-07-16 Jul 15, 2020 - Jul 16, 2020 2 Days TN Nashville 37201 Nashville Register Now

  2020-07-16 2020-07-17 Jul 16, 2020 - Jul 17, 2020 2 Days MA Boston 02110 Boston Register Now

  2020-07-20 2020-07-21 Jul 20, 2020 - Jul 21, 2020 2 Days TX Austin 73301 Austin Register Now

2545.00 $
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