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Management Skills for New Managers

Gain the core management skills you need to succeed!

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager. Receive a FREE Manager's Toolkit when you register for this seminar.  Click here to learn more.

Seminar Number: 02238

5
(2648 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Who Should Attend

Managers with one to three years of experience who are seeking additional management training

  •   In-Person2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
 

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

Receive a FREE Manager's Toolkit when you register for this seminar. Click here to learn more.
  • Boost your confidence level as a new manager
  • Skillfully manage your co-located and virtual team
  • Shift gears, deal with change and make decisions with more ease
  • Match your leadership style to your employees’ development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Provide clear vision and direction for your employees
  • Equip your team with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Seminar Frequently Asked Questions

Is this training good for first-time managers?

The AMA Management Skills for New Managers training is a great resource for both first-time managers and seasoned professionals who want to sharpen their skills . This course helps you to build and maintain the solid foundation of skills and behaviors you'll need to be an outstanding manager.

I’ve been a manager for 3 years. Is this course still appropriate for me?

Yes! Managers at any level can benefit from the key skills covered in this course. It’s always beneficial to step back from your day-to-day work and examine where you need a tune up.

Are there management tools that I can share with my team after the seminar?

Yes, every AMA seminar ensures that attendees leave with knowledge and skills that can be applied immediately back at work and shared with peers.

What specific managerial skills will this seminar help improve?

You’ll be able to practice several skills, from communication to delegation, as well as motivation and coaching. This course is designed to give you a comprehensive understanding of what it takes to be effective.

What type of credits or certifications can I earn with this seminar?

AMA is an approved provider of Continuing Education Units (CEUs) and related credits from professional associations worldwide, including Project Management Institute (PMI)®, the National Association of State Boards of Accountancy (NASBA) and Human Resource Certification Institute (HRCI), among many others. For more specific information on accreditation, visit the Credits section.

Can this seminar be delivered at my company’s location?

Yes. Many of our seminars can be tailored and delivered at any location of your choice. Visit our Corporate Training Materials section for more specific details.

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII® - Concepts

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet

Learning Objectives

  • Establish Credibility as a New Manager
  • Apply Behavioral Styles that Foster Positive Relationships with your Boss, Peers, and Team Members
  • Use Management Strategies that Promote Effective Team Member Motivation, Performance, and Delegation

Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Identify the Roles and Responsibilities Managers Perform
  • Describe How Managers Provide Value
  • Describe the Contextual Issues and Challenges Managers Face Today

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management

SLII® - Concepts

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Differentiate Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation That Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Delegated
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

5

2648 reviews

 
This course presented great formulaic approaches to communication, coaching, delegation, direct-report task diagnosing, management skill application, and motivation. The skills I learned will be useful for years to come and will serve my staff tremendously!
5
   
The tools that were reviewed and provided will be a valuable reference going forward.
5
   
I think this course is of benefit to any manager, newly made or otherwise. It provided an understanding of what influences our interactions and how to make those interactions with direct reports more useful, more collaborative and more focused on development both to the benefit of the manager and the employee.
5
   
The instructor was very professional and courteous. The class was very engaging and I enjoyed the open discussion setting. I learned a lot about identifying different management styles and how to adapt to different peoples personalities. Very beneficial and applicable.
5
   
I enjoyed refreshing, fine-tuning and expanding my management knowledge & skills.The methodical approach shared will help me tackle management tasks with a more balanced approach growing my staff with openness and better communication for the good of the organization.
5
   

This course is valid for 12 PMUs.
12 Relationship Management [RM]

Talent Triangle PDUs

12 Power Skills [PS]

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

American Management Association is accredited by the International Accreditors for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

American Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: Managers with one to three years of experience
Advance Preparation: Online pre- and post-assessment
Delivery Method: Group Live/Group Internet Based
Field of Study: Non-Technical – Communication & Marketing, Business Management & Organization, Personal Development

In-Person Schedule

44 Sessions Available

Live Online Schedule

29 Sessions Available

  • $2,695.00 Non Members
  • $2,395.00 AMA Members
  • $2,268.00 GSA
Date Duration State City Zip
  2024-02-26 2024-02-27 Feb 26, 2024 - Feb 27, 2024 2 Days CA San Francisco 94103 San Francisco Register Now

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  2024-03-20 2024-03-21 Mar 20, 2024 - Mar 21, 2024 2 Days TX Dallas 75202 Dallas Register Now

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