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Leadership Strategies for Creating a Respectful Workplace

High-performing teams are founded on respect, and successful team leaders set the tone. Challenging environments don’t have to dictate the culture of your team or organization. This course gives you practical tools to promote civility and build a culture where people can collaborate openly, think creatively, disagree constructively and perform at their best. Over two days, you will strengthen your skills in emotional intelligence, positive and honest communication, and trust-building through empathy. You’ll also learn how to address the challenge of managing both in-office and remote team members. Through real-world scenarios and actionable frameworks, you will gain strategies to boost morale, defuse tensions before they escalate and create an environment where respect drives results, no matter the pressures or differences at play.

Seminar Number: 02151

4.8
(47 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

About This Course

When people feel respected at work, they stay longer and collaborate better. This program helps leaders develop strategies to promote professionalism and accountability across their teams. You'll learn to address inappropriate behavior directly and create an environment where people feel valued. It's respectful workplace training for leaders who understand that how people are treated affects everything else. And it's the kind of respectful leadership training that prepares you to step in when things go off track and build trust that lasts.

Read the FAQs

Who Should Attend

  • Senior managers, managers, directors, vice presidents and division heads
  • HR professionals and OD personnel 

  •   In-Person2 Day(s)
    1.2 CEU, 12 CLP, 12 PDCs, 12 PDU, 12 PHR, 12 PMU, 12 SPHR
  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 12 PDCs, 12 PDU, 12 PHR, 12 PMU, 12 SPHR
 

High-performing teams are founded on respect, and successful team leaders set the tone. Challenging environments don’t have to dictate the culture of your team or organization. This course gives you practical tools to promote civility and build a culture where people can collaborate openly, think creatively, disagree constructively and perform at their best.

Over two days, you will strengthen your skills in emotional intelligence, positive and honest communication, and trust-building through empathy. You’ll also learn how to address the challenge of managing both in-office and remote team members. Through real-world scenarios and actionable frameworks, you will gain strategies to boost morale, defuse tensions before they escalate and create an environment where respect drives results, no matter the pressures or differences at play.

  • Strengthen collaboration and communication across diverse, hybrid teams
  • Promote a culture that reduces burnout, absenteeism, and turnover
  • Prevent small misunderstandings from escalating into major conflicts
  • Apply proven tools to foster and maintain trust in the workplace
  • Coach employees to manage and de-escalate disrespectful situations effectively
  • Improve morale and workflow by modeling positive, respectful leadership
  • Turning conflict into opportunity through emotional intelligence and accountability
  • Defining workplace respect, civility, and behavioral expectations
  • Assessing your organizational culture and identifying risk factors for toxicity
  • Recognizing how your own actions influence trust, communication, and morale
  • Applying proven strategies to build and sustain a culture of respect

Module 1: Where Would You Want to Work

  • Define respectful work culture and its impact on employee engagement
  • Recognize how culture develops, and the areas of alignment needed to enable a respectful work culture
  • Identify the ways you, your team and your organization can influence or hinder respectful work culture
  • Distinguish risk factors that facilitate negative workplace culture and begin a plan for addressing them
  • Recognize the challenges and support for individual and team trust

Module 2: Who Works Here?

  • Recognize workplace challenges related to remote and contract workers, generational differences and cultural diversity
  • Understand various types of damaging behaviors as interrelated and how they escalate over time
  • Recognize damaging behaviors as a social phenomenon
  • Identify how to detect problems and take complaints in a way that builds trust

Module 3: How Do I Show Up?

  • Explore the skills managers need to lead their teams
  • Understand what influences personal communication style and biases
  • Enhance listening, communication skills and emotional intelligence

Module 4: Ways of Working Together Respectfully

  • Build awareness in rewarding positive behaviors
  • Assess comfort with assertiveness and distinguish it from other communication styles
  • Develop coaching skills to address negative behavior within the team
  • Identify personal conflict style and strategies for resolution
  • Learn steps for successful team conflict resolution

Module 5: Tools for Working Together Respectfully

  • Recognize the role of ongoing activities in fostering a respectful work culture
  • Develop team agreements and use them for accountability
  • Apply a method for assessing where team processes facilitate, or benefit, culture
  • Identify how language influences culture and define opportunities for improvement
  • Reflect on the existence of trust within your team

Module 6: What’s Next: Action and Accountability Planning

  • Clarify individual actions for building respect at work
  • Identify champions for building respect at work
  • Develop measures for personal and team accountability
  • Consider potential challenges in building a respectful culture and identify ways to overcome them

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

4.8

47 reviews

 
Very informative class, The instructor kept my attention and new how to keep me involved in the clasS
5
   
The class was very helpful. We learned about respect and most of all on how to coach and have a better team.
5
   
Excellent instructor, she had many work experiences that she shared as we progressed through the training. This was VERY helpful!
5
   
The instructor was able to provide information in a way that was easy to understand and ways it could be implemented. This training will definitely help me improve my team.
5
   
The course provided some ideas and strategies that were interesting. Through the course work I engaged with some great people and learned from their perspectives as well
4
   

This course is valid for 12 PMUs.

American Management Association is accredited by the International Accreditors for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

Talent Triangle PDUs
8 Power Skills [PS] 4 Business Acumen [BA]
Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

HRCI. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SHRM logo.

AMA is recognized by SHRM to offer Professional Development Credits (12 PDCs) for the SHRM-CPSM or SHRM-SCPSM.

In-Person Schedule

1 Session Available

Live Online Schedule

4 Sessions Available

  • $2,795.00 Non Members
  • $2,545.00 AMA Members
Date Duration State City Zip
  2026-12-03 2026-12-04 Dec 3, 2026 - Dec 4, 2026 2 Days NY New York 10019 New York Register Now

Frequently Asked Questions

What is respectful workplace training?

Respectful workplace training helps leaders understand how behaviors, communication styles and workplace culture influence employee experiences. This type of training focuses on building awareness, strengthening leadership practices, and creating environments where employees feel respected and valued.

Why is creating a respectful work environment important?

A respectful work environment supports collaboration, trust and employee engagement. When leaders model respectful behavior and address concerns early, teams are more likely to communicate openly, resolve conflicts constructively and maintain positive working relationships.

What skills are taught in respectful leadership training?

Respectful leadership training focuses on skills such as constructive communication, managing workplace conflict, emotional intelligence, empathy, setting expectations for professional behavior and fostering inclusive team dynamics. Leaders learn how their actions and decisions influence workplace culture and employee engagement.

Who should attend respectful workplace training for supervisors and leaders?

This program is designed for senior managers, managers, directors, vice presidents and division heads who want to strengthen leadership practices and promote a respectful workplace culture. HR professionals and organizational development leaders may also benefit from learning strategies that support respectful and productive work environments.

How can leaders promote a respectful workplace culture?

Leaders promote a respectful workplace culture by modeling professional behavior, encouraging open communication and addressing concerns promptly. Establishing clear expectations for workplace conduct and reinforcing respectful interactions helps create a positive and supportive work environment.

How does respectful workplace training help organizations?

Organizations that invest in respectful workplace training help leaders build stronger teams, foster and maintain trust, and reduce workplace conflict. When employees feel respected and supported, organizations often see improvements in collaboration, engagement and overall workplace culture.

What should a leader do if employees feel disrespected at work?

When employees feel disrespected, leaders should address the situation quickly and objectively. Effective respectful leadership training helps leaders listen carefully to concerns, gather the relevant facts and facilitate constructive conversations to resolve issues. Leaders also learn how to reinforce expectations for professional behavior and take steps to strengthen a respectful work environment across the team.
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