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Certified ScrumMaster®(CSM®)

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, the Certified ScrumMaster (CSM) training course gives you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This two–day Certified ScrumMaster training course is suitable for those practicing or looking to practice the art of the ScrumMaster but is highly valuable for anyone involved in Scrum. Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds. Please note: This course has an Attendance and Virtual Camera Requirement Attendance is required throughout the duration of this course. Instructors will verify each student's attendance and participation to ensure course completion. Webcam usage is required by all students This course is offered in partnership with CPrime Learning, a Scrum Alliance Registered Education Ally (REA). ScrumMaster Workshop Instructors

Seminar Number: 76101

  • Live Online
  • At Your Company Location

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About This Course

Modern organizations depend on collaboration across functions, departments and expertise areas. This program focuses on collaborative leadership training, helping leaders foster cooperation while maintaining clear accountability. Participants explore techniques that strengthen shared problem solving and trust across teams, emphasizing leadership behaviors that enable businesses to work more effectively across boundaries.

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Who Should Attend

Current Scrum Team Members not certified:

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified

Positions within organizations that are interested in moving to Scrum:

  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers

Course offered by:

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  •   Live Online2 Day(s)
    16 PDU
 
 

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, the Certified ScrumMaster (CSM) training course gives you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This two–day Certified ScrumMaster training course is suitable for those practicing or looking to practice the art of the ScrumMaster but is highly valuable for anyone involved in Scrum.

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

Please note: This course has an Attendance and Virtual Camera Requirement

  • Attendance is required throughout the duration of this course. Instructors will verify each student's attendance and participation to ensure course completion.
  • Webcam usage is required by all students

This course is offered in partnership with CPrime Learning, a Scrum Alliance Registered Education Ally (REA).

ScrumMaster Workshop Instructors

In this Certified ScrumMaster (CSM) Course, you will:

  • Explain and facilitate the Scrum roles: team member, Product Owner, ScrumMaster
  • Use the foundational, critical concepts of Scrum
  • Apply empirical thinking to your project work
  • Understand your team's productivity and lead them to improve it
  • Communicate the importance of organizational agreement on software readiness
  • Appreciate that the ScrumMaster role can be the most satisfying as well as the most difficult job on a project
  • Embrace the role of conflict resolution in Scrum
  • Work on real-world Scrum projects
  • Utilize the Scrum framework
  • Know when software is "done" under Scrum

Part 1: Scrum Theory

  • Empiricism and the three empirical pillars
  • Benefits of an Iterative and Incremental approach
  • The Scrum Framework
  • Scrum Values
  • Scrum alignment to the Agile Manifesto

Part 2: The Scrum Team

  • The responsibilities of the Scrum Team
  • The responsibilities of the Product Owner, Developers, and Scrum Master
  • Single Product Owners
  • Product Owners own the Product Backlog
  • Delivering an Increment
  • Benefits of a cross-functional and self-managing Scrum Team

Part 3: Scrum Events and Activities

  • Benefits of Timeboxing
  • Purpose of a Sprint
  • Define and perform Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
  • Product Backlog Refinement
  • Inspecting and Adapting events
  • When to cancel a sprint
  • Daily Scrum is not a status meeting

Part 4: Scrum Artifacts and Commitments

  • Purpose of the Product Backlog, Sprint Backlog, Increment
  • The commitments of Product Goals, Sprint Goals, Definition of Done
  • Product Backlog emergence
  • Attributes of a Product Backlog
  • Sprint and Increment relationship
  • Evolution of a Definition of Done
  • Multiple Teams working on one Product Backlog

Part 5: Scrum Master Core Competencies

  • Facilitation
  • Facilitating decision making
  • Teaching
  • Coaching
  • Mentoring

Part 6: Service to Scrum Team, Product Owner and Organization

  • How does a Scrum Master serve the Scrum Team
  • Explaining Technical Debt
  • Understanding development practices to improve quality and reduce technical debt
  • Supporting the Product Owner
  • Organizational impediments that afect Scrum Teams • Techniques for resolving impediments
  • Why are there no Project managers in Scrum?
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Live Online Schedule

1 Session Available

Frequently Asked Questions

What is collaborative leadership and why is it important?

Collaborative leadership focuses on working across teams, encouraging shared decision making and building strong relationships throughout an organization. This collaborative leadership training helps leaders strengthen communication and cooperation so teams can work together more effectively.

What skills will I learn in this collaborative leadership training?

Participants develop key collaborative leadership skills including cross-team communication, building trust, facilitating group decisions and aligning stakeholders around shared goals.

Who should attend this collaborative leadership course?

This collaborative leadership course is ideal for managers, project leaders and professionals who lead cross-functional teams or coordinate initiatives across departments.

How can collaborative leadership improve team performance?

When leaders encourage collaboration, teams share ideas more openly and solve problems more effectively. This collaborative leadership training helps leaders create an environment where people work together toward common objectives.

How do leaders collaborate when they do not have direct authority?

Many professionals must influence colleagues across departments without formal authority. This course teaches practical strategies for building credibility, encouraging participation and guiding collaborative discussions.

How is collaborative leadership different from traditional leadership styles?

Traditional leadership often focuses on top-down decision making. Collaborative leadership emphasizes partnership, shared responsibility and open communication to achieve stronger results across teams.
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