The Talent Development Dilemma:

Published: Jan 24, 2019
Modified: Mar 21, 2019

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The list of learning and development approaches and issues just keeps growing.

From eLearning, online training, self-paced learning, executive coaching, developmental coaching, instructor-led training, performance support tools, to competencies, learning nuggets, job aids, skills, knowledge, behavior, retention, information overload … the list seems to go on and on.

The resulting quest for the magic bullet, the one-size-fits-all prescription for developing talent in the most time and cost effective way, is a difficult if not impossible task.

For example, is it realistic to expect that the same, single learning medium will hit the mark for teaching someone how to master Excel Pivot Tables or Presentation Skills?

While there is most certainly room for a broad range of learning modalities, determining the "best fit" for any individual depends on the topic area, learning goals, and desired outcomes.

In this insightful and thought-provoking program, a panel of diverse experts will look at how individuals do and don't learn, and some of the truths and myths about information gleaned from the internet.

  • The difference between information and knowledge and how an increase in someone's knowledge doesn't necessarily mean he/she can do something different or better 
  • How to identify the best medium to use for the learning outcomes you desire 
  • Why people fail to realize the gaps in their own knowledge and how to address them
  • Ways in which education, memory, and emotional investment might help answer some of the above questions.



Matthew Fisher is a researcher at Yale University.  His research looks at how people make sense of a complex world and the inherent tradeoffs of the strategies they use to do so. In particular, he examines the effects of acquiring information from external sources (i.e. the Internet) and other people (i.e. through argumentation). Relatedly, he is interested in how well people can assess their own explanatory knowledge, why it is that people fail to realize the gaps in their own knowledge, and the ways in which education, memory, and emotional investment might help answer this question.


Nicholas Igneri is VP of Education at American Management Association and is instrumental in the design, implementation, and management of AMA's learning programs. Previously, Igneri held leadership positions at Docent, now SumTotal, as Director of Professional Services, and VitesseLearning as VP of Learning Solutions.


Howard Morgan is an executive coach who has led major organizational change initiatives in partnership with top leaders and executives at numerous international organizations. He was named as one of the world’s 50 top coaches, identified as one of five executive coaches with a “proven track record of success,” and has published several books including his latest, The New Advantage: How Women in Leadership Can Create Win-Wins for Their Companies and Themselves. Howard has worked with over 500 CEO and Executive Team members from more than 50 countries and from a diverse industry base including Chemical, Information Technology, Financial Services, Media, Retail, and Real Estate.


Allison Rossett, Ph.D., is Professor Emerita of Educational Technology at San Diego State University and a consultant to government agencies and corporations. Allison is a member of the TRAINING HRD Hall of Fame and was recognized by ATD for her remarkable contributions to workplace learning and performance. Allison also received ISPI’s highest award, Member for Life, and their 2001 and 1999 Instructional Communications Award for two books, Beyond the Podium: Delivering Training and Performance to a Digital World and First Things Fast: A Handbook for Performance Analysis. She is a member of the Defense Acquisition University Board of Visitors, is on the Board for Chief Learning Officer and Elearning Guild, and has served on the international Boards of ASTD and ISPI.