/training/podcasts/3690.aspx
Request a Catalog.
Share

Charles Jacobs on Why Feedback Doesn’t Work

Charles Jacobs on Why Feedback Doesn’t Work

Date: June 12, 2009

Podcast #: 09-24

Price:

 

AMA_Edgewise_0924.mp3 [17:05m]: Play in Popup

 

Synopsis

Business people are taught to make decisions with facts and logic, and to avoid emotional bias. But according to the latest research, we almost never decide rationally, despite thinking that we do. Our experiences carry an emotional charge encoded in the synapses of our neurons. And when we try to deny what our emotions tell us, we lose what we’ve learned from the past. That’s just one of many recent discoveries that help explain why management is so challenging.

As author Charles Jacobs explains in new book, Management Rewired: Why Feedback Doesn’t Work and Other Surprising Lessons From The Latest Brain Science, much of the conventional wisdom taught to managers is not only inadequate; it produces the opposite of what was intended. The better path is frequently counterintuitive.

 
AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Subscribe Using Other Tool

Close

To subscribe using another tool, copy the following URL:

 

 

 

 

 

 

 

 

 

 

iTunes Subscribe

Close

I Have iTunes Installed


I don't have iTunes Installed
Download Now.