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Leadership’s Silver Bullet: The Magic of Inspiration

One behavior separates top-performing leaders from the rest of the pack: the ability to inspire and motivate workers to high performance. Can this behavior be learned? And why is it so important? Jack Zenger explains, in an excerpt from The AMA Handbook of Leadership.

About the Author(s)

John H. (Jack) Zenger is the cofounder and CEO of Zenger Folkman, a professional services firm providing consulting, leadership development programs, and implementation software for organizational effectiveness initiatives. He has been inducted into the Human Resources Development Hall of Fame and received the Thought Leadership Award in 2007. He is author of Results-Based Leadership, voted by the Society of Human Resource Management (SHRM) as the Best Business Book of 2000, the best-selling The Extraordinary Leader: Turning Good Managers into Great Leaders, and The Inspiring Leader: Unlocking the Secrets of How Extraordinary Leaders Motivate (2009).