Request a Catalog.

Become a Better Manager by Asking the Right Questions

Why must managers master the art of asking questions? Quite simply, questions help move work forward. In an excerpt from her new book The Communication Problem Solver, Nannette Rundle Carroll describes the four basic types of managerial questions, along with tips on when and how to use each.

About the Author(s)

Nannette Rundle Carroll is a popular management trainer, communications consultant, and top-rated AMA faculty member. For more information, visit www.communicate2go.com