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Psychological Safety: An Imperative for High Performing Teams

Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea.  Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed at. That’s why psychological safety is a far more powerful tool than its name might suggest.     This course will help you become familiar with the elements of psychological safety and how they relate to trust, high-performing teams and innovation. You’ll also learn how to apply psychological safety in your organization through a special capstone exercise. 

Seminar Number: 02931

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

  • Leaders
  • Managers
  • Team Leads
  • HR professionals
  • Decision makers
  • Other stakeholders across job functions who need to create an open and accepting culture for greater success

  •   Classroom2 Day(s)
    1.2 CEU
  •   Online4 Lesson(s)
    1.2 CEU
 

Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea.  Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed at. That’s why psychological safety is a far more powerful tool than its name might suggest.    

This course will help you become familiar with the elements of psychological safety and how they relate to trust, high-performing teams and innovation. You’ll also learn how to apply psychological safety in your organization through a special capstone exercise. 

  • Learn what comprises psychological safety, as well as the business imperative for it 
  • Recognize the high-level science and research behind psychological safety 
  • Enhance your understanding of healthy conflict and its value in fostering psychological safety 
  • Experience how to build connection rapidly and with ease among team members 
  • Gain more skill in utilizing courageous conversations 
  • Recognize the mindsets and behaviors that impact psychological safety 
  • Review case studies of organizations with high and low levels of psychological safety 
  • Develop greater confidence creating environments that foster increased trust, belonging, and risk-taking, leading to higher levels of innovation, satisfaction, and performance 
  • Practice using interpersonal skills to develop a climate of high psychological safety 
  • Take ownership of supporting a culture of psychological safety 
  • Defining psychological safety and discussing its benefits 
  • Exploring the impact when psychological safety is not part of your team and organizational culture  
  • Learning how remote and flexible work influence psychological safety 
  • Discussing the people and business imperative for psychological safety 
  • Exploring strategies to effectively engage all voices and manage diverse perspectives 
  • Creating emotionally and socially intelligent practices to foster psychological safety 
  • Identifying the behaviors that make us feel more psychologically secure 
  • Influencing power structure drivers to develop a workplace of psychological safety  
  • Exploring 3 crucial concepts in relation to psychological safety: trust, risk and vulnerability 
  • Developing strategies for effective feedback delivery and healthy conflict management 
  • Providing feedback to positively reinforce behaviors and celebrate success 
  • Creating psychological safety in a virtual environment 
  • Capstone Activity: Taking ownership of helping to develop a culture of psychological safety

Learning Objectives

  • Define Psychological Safety and Its Core Components
  • Understand the Importance of Psychological Safety to You, Your Team, and Your Organization
  • Be Familiar with the Evidence Connecting Psychological Safety to High Performing Teams
  • Build Skills in Managing Productive Conflict and Facilitating Powerful Workplace Conversations
  • Explore How Leaders at All Levels Can Create a Climate Where Team Members Feel Safe Speaking Up
  • Identify the Steps an Organization Can Take to Develop a Culture of Psychological Safety
  • Practice Applying These Concepts to Create More Psychologically Safe Teams and Organizations

Psychological Safety and Why It Matters

  • Define Psychological Safety
  • Explore the Benefits of Psychological Safety on Individuals, Teams, and Organizations
  • Identify the Risks That Exist for Employees Speaking Up and Corresponding Power Drivers
  • Discuss the Impact of Identity on the Experience of Psychological Safety

The Science Behind Psychological Safety

  • Discuss the Major Research Findings That Gave Psychological Safety Its Running Legs
  • Identify the Physiological Reasons Why Psychological Safety Allows Talents to Thrive

Qualities that Enhance Psychological Safety

  • Explore Vulnerability, Trust, and Candor as Qualities That Enhance Psychological Safety
  • Establish the Importance of Social Emotional Intelligence in the Expression of These Qualities
  • Discuss How a Virtual and Hybrid Environment Impact Vulnerability, Trust, and Candor

Productive Conflict and Powerful Workplace Conversations

  • Explore the Difference between Productive and Unproductive Conflict
  • Employ Conflict Resolutions Strategies in Teams and One-On-One Settings
  • Identify and Practice the Core Communication Skill for Powerful Workplace Conversations

The Influence of Individual Leaders

  • Describe the Role of the Leader in Fostering Psychological Safety on Their Team
  • Consider the Relationship between Mindset and Behaviors
  • Explore Five Ways Leaders Can Promote a Culture of Psychological Safety
  • Identify Systems and Structures Local Leaders Can Implement to Support Psychological Safety on Their Team
  • Learn Strategies for Increasing Employee Confidence

Creating an Organizational Culture of Psychological Safety

  • Analyze the Drivers of Organizational Culture and Identify Strategies for Shaping a Culture of Psychological Safety
  • Be Familiar with Examples of Organizations with High Psychological Safety
  • Learn a Step-By-Step Approach for Building or Changing an Organizational Culture

Leadership Psychological Safety Exercise

  • Practice Integrating New Leadership Behaviors to Shape a New Culture of Psychological Safety
  • Prepare to Present Team Project Outcomes to Larger Group

Download Extended Seminar Outline PDF

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Classroom Schedule

3 Sessions Available

Online Schedule

3 Sessions Available

  • $2,595.00 Non Members
  • $2,345.00 AMA Members
  • $2,221.00 GSA
Date Duration State City Zip
  2023-04-17 2023-04-18 Apr 17, 2023 - Apr 18, 2023 2 Days IL Chicago 60601 Chicago Register Now

  2023-06-12 2023-06-13 Jun 12, 2023 - Jun 13, 2023 2 Days NY New York 10019 New York Register Now

  2023-09-18 2023-09-19 Sep 18, 2023 - Sep 19, 2023 2 Days NY New York 10019 New York Register Now

2595.00 $
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