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Powerful Email Writing Tips to Make Your Message Stand Out

Learn to write effective emails for every situation

How to Write Effective Emails for Every Situation According to recent studies, the average person spends 28% of their work week on reading and writing email — more than 11 hours a week! Yet while most business communication these days is done by email, few people have been trained in how to write an email in a clear and concise manner. We’ve all seen how poorly written emails can lead to misunderstandings, confusion, and mistakes. This webinar demonstrates specific methods and offers concrete advice on writing and self-editing your email before you press send. You’ll hear simple approaches to create messages that are thorough yet to the point and easily scanned and understood. About Your Instructor Pamela Skillings is co-founder of Skillful Communications. As an interview coach she has helped her clients land dream jobs at companies including Google, Microsoft, Goldman Sachs and JP Morgan Chase. She also has more than 15 years of experience training and advising managers at organizations from American Express to the City of New York. She is an adjunct professor at New York University and an instructor at the American Management Association.

Seminar Number: 82179

  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Senior executives, managers, administrative and clerical staff, salespeople, and customer service reps who correspond regularly with clients and colleagues by email and would like to improve their professional email writing style.

  •   Online1 Lesson(s)
 

How to Write Effective Emails for Every Situation

According to recent studies, the average person spends 28% of their work week on reading and writing email — more than 11 hours a week!

Yet while most business communication these days is done by email, few people have been trained in how to write an email in a clear and concise manner. We’ve all seen how poorly written emails can lead to misunderstandings, confusion, and mistakes.

This webinar demonstrates specific methods and offers concrete advice on writing and self-editing your email before you press send. You’ll hear simple approaches to create messages that are thorough yet to the point and easily scanned and understood.

About Your Instructor

Pam Skillings Pamela Skillings is co-founder of Skillful Communications. As an interview coach she has helped her clients land dream jobs at companies including Google, Microsoft, Goldman Sachs and JP Morgan Chase.

She also has more than 15 years of experience training and advising managers at organizations from American Express to the City of New York. She is an adjunct professor at New York University and an instructor at the American Management Association.

  • Tactics for writing clear, concise messages to grab readers' attention and get results
  • Ways to convey a professional image with every email you send
  • Helpful guidelines for structuring your message
  • What to avoid when crafting your subject line
  • How to identify focus and tone problems in your message
  • Advice for delivering bad news in an email
  • Tips to avoid the little mistakes that can make you come across poorly
  • Best practices for responding to “angry” emails

How You Will Benefit

After completing this course, you will be able to:

  • Write clear, concise email messages/li>
  • Convey a professional image through the emails you send /li>
  • Identify structure, focus, and tone problems/li>
  • Gain email pointers to help you project communication savvy

How AMA Webinars Work

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your home or office without the need for travel costs and time.

BONUS:  Paid registrants will also get a single-user license to access a recorded archive of the program for a full year so that you can watch the program again and again to boost your skill set.

Please note that AMA Webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7 and above; Google Chrome (v66.0 & above), Internet Explorer (v11.0 & above), Mozilla Firefox (v55.0 & above), or Microsoft Edge (v16 & above)
  • Mac OS X 10.11, 10.12 and 10.13; Google Chrome (v66.0 & above), Apple Safari (v11.0 & above) and Mozilla Firefox (v55.0 & above)
  • Ubuntu 14.04 and 16.04; Red Hat Enterprise Linux 6; Google Chrome and Adobe Flash Player 23.0
  • Google Android 4.4 or later
  • Apple iOS: iOS 8.1.2 or later

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:

TEST NOW

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!

Need further assistance? Visit the complete technical requirements for Adobe Connect.

Online Schedule

2 Sessions Available

199.00 $
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