John Mariotti on Conquering the Complexity Crisis

    Jan 24, 2019

    As a daughter, wife, mother, and grandmother, Marilyn has always put people first. This multi-faceted woman also happens to be one of the most successful CEOs in the world. In this conversation, she shares her thoughts on the role of women in leadership and the importance of believing in yourself. Marilyn Carlson Nelson is chairman and CEO of Carlson, a global group of companies providing travel, hotel, cruise, restaurant, and marketing services, including such brands as [email protected]; and [email protected]; hotels and resorts, Country Inns and Suites By CarlsonSM, Park [email protected]; and Park [email protected]; hotels, Regent Seven Seas [email protected];, Carlson Wagonlit [email protected];, Carlson [email protected];, and T.G.I. Friday'[email protected]; restaurants. She is the author of How We Lead Matters, Reflections on a Life of Leadership. For additional training on this topic, consider these AMA seminars: Preparing for Leadership: What It Takes to Take the Lead AMA’s 5-Day “MBA” Workshop Communication Strategies for Women Assertiveness Training for Women in Business For related reading from AMACOM Books: The Girls’ Guide to Building a Million-Dollar Business By Susan Wilson Solovic, Michael E. Gerber The Girls’ Guide to Power and Success By Susan Wilson Solovic Don’t Think Pink By Lisa Johnson, Andrea LearnedIn the quest to grow their business in flat or declining markets, many companies have created dozens of new products and services to increase their customer, vendor, and marketplace relationships. But even as top-line revenues go up, this rising tide...In the quest to grow their business in flat or declining markets, many companies have created dozens of new products and services to increase their customer, vendor, and marketplace relationships. But even as top-line revenues go up, this rising tide of complexity is drowning bottom-line profits. In his book The Complexity Crisis, management consultant John L. Mariotti looks at how companies can truly evaluate their cost and management systems in order to clear away complexity--and conquer the competition. JOHN L. MARIOTTI is president and founder of the Enterprise Group, a coalition of executive advisors. As the former president of Rubbermaid Office Products Group, he led a multinational group of nine divisions in North America, Europe, Asia, and Australia. He's also a former management consultant and contributing editor for Industry Week magazine.AMA_Edgewise_0839.mp3