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Making the Transition from Staff Member to Supervisor

Elevate your skills to a higher level of performance.

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success. In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor. Receive a FREE Manager's Toolkit when you register for this seminar.  Click here to learn more.

Seminar Number: 02243

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

  • Newly promoted supervisors with less than one year of experience in this position
  • Process and production supervisors who want to enhance their effectiveness through supervisor training

  •   Classroom2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE
  •   Online2 Lesson(s)
    1.2 CEU, 12 CLP, 14 CPE
 

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

Receive a FREE Manager's Toolkit when you register for this seminar. Click here to learn more.
  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Adjust your behavioral style to give yourself a winning edge
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time
  • Setting yourself up for success
  • Making a change and letting go of your old role
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management and former peers
  • Conducting a gap analysis to determine how to meet critical expectations Leveraging your behavioral style with the Personal Style (PSI) Assessment
  • Flexing your personal style to build more effective relationships
  • Setting up goals to get you to the next level of performance
  • Managing employee performance and training your employees
  • Delivering supportive and corrective feedback to your employees
  • Managing conflict and disagreement with greater ease
  • Turning conflicts into positive change
  • Applying techniques to diffuse conflicts
  • Applying techniques to delegate work to your team
  • Developing a delegation plan to use with team members
  • Managing and protecting your time
  • Identifying three high-impact action items for immediate attention back at work

Learning Objectives

  • Establish Credibility as a New Supervisor with Your Boss, Peers, and Team Members
  • Leverage Behavioral Style to Improve Relationships with Your Boss, Peers, and Team Members
  • Utilize Management Strategies That Promote Effective Member Motivation, Performance Management, and Delegation
  • Improve Workplace Time Management and Conflict Resolution Effectiveness

Setting Yourself Up for Success

  • Distinguish Between the Roles of Individual Contributor and Supervisor
  • Describe the Three Phases of Change
  • Discuss the Challenges and Pitfalls for New Supervisors
  • Explain What Your Organization and Critical Stakeholders Expect of You in Your New Role
  • Identify Short-Term Wins and Critical Issues to Be Addressed
  • Identify Expectations Versus Personal Development Needs

Leveraging Your Behavioral Style

  • Determine Your Leadership Characteristics
  • Identify Your Behavioral Style
  • Identify the Behavioral Styles of Others
  • Distinguish Behavioral Clues That Identify a Person’s Behavioral Style
  • Identify Behavioral Styles for Bosses, Peers, and Staff Members
  • Develop Adapting Strategies to Interact Effectively with Bosses, Peers, and Staff Members

Managing Employee Performance

  • Set SMART Goals for Yourself and Others
  • Use a Five-Step Model to Train Your Employees
  • Deliver Feedback That Is Both Supportive and Corrective
  • Distinguish Employee’s Current Skills Versus Needed Skills

Managing Conflict

  • Differentiate Between Conflict and Disagreement
  • Acknowledge That Some Conflicts May Make a Positive Image
  • Describe Techniques and What to Say to Defuse a Conflict

Delegating Work to Your Team

  • Apply Effective Delegation Techniques
  • Assess Personal Barriers to Delegation
  • Develop a Delegation Plan to Use with Team Members

Managing Your Time

  • Describe the Time Priority Model for Time Management
  • Identify Strategies to Manage Your Time Effectively and Protect One’s Time from Infringement by Others

High-Impact Action Planning

  • Identify Three High-Impact Action Items for Immediate Attention Back at Work
  • Develop a SMART Goals for Each of These Action Items

Download Extended Seminar Outline PDF

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

Classroom Schedule

20 Sessions Available

Online Schedule

21 Sessions Available

  • $2,295.00 Non Members
  • $2,095.00 AMA Members
  • $1,889.00 GSA
Date Duration State City Zip
  2022-06-02 2022-06-03 Jun 2, 2022 - Jun 3, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-06-13 2022-06-14 Jun 13, 2022 - Jun 14, 2022 2 Days NY New York 10019 New York Register Now

  2022-06-16 2022-06-17 Jun 16, 2022 - Jun 17, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-06-23 2022-06-24 Jun 23, 2022 - Jun 24, 2022 2 Days CA San Francisco 94103 San Francisco Register Now

  2022-07-11 2022-07-12 Jul 11, 2022 - Jul 12, 2022 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2022-07-21 2022-07-22 Jul 21, 2022 - Jul 22, 2022 2 Days TX Houston 77001 Houston Register Now

  2022-08-08 2022-08-09 Aug 8, 2022 - Aug 9, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-08-22 2022-08-23 Aug 22, 2022 - Aug 23, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-08-25 2022-08-26 Aug 25, 2022 - Aug 26, 2022 2 Days CA Anaheim 92802 Anaheim Register Now

  2022-09-08 2022-09-09 Sep 8, 2022 - Sep 9, 2022 2 Days NY New York 10019 New York Register Now

  2022-09-15 2022-09-16 Sep 15, 2022 - Sep 16, 2022 2 Days CA San Francisco 94103 San Francisco Register Now

  2022-09-19 2022-09-20 Sep 19, 2022 - Sep 20, 2022 2 Days MA Boston 02110 Boston Register Now

  2022-10-13 2022-10-14 Oct 13, 2022 - Oct 14, 2022 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2022-10-20 2022-10-21 Oct 20, 2022 - Oct 21, 2022 2 Days CA San Diego 92101 San Diego Register Now

  2022-10-24 2022-10-25 Oct 24, 2022 - Oct 25, 2022 2 Days NY New York 10019 New York Register Now

  2022-11-07 2022-11-08 Nov 7, 2022 - Nov 8, 2022 2 Days TX Dallas 75001 Dallas Register Now

  2022-11-14 2022-11-15 Nov 14, 2022 - Nov 15, 2022 2 Days CA San Francisco 94103 San Francisco Register Now

  2022-11-17 2022-11-18 Nov 17, 2022 - Nov 18, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-12-05 2022-12-06 Dec 5, 2022 - Dec 6, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-12-15 2022-12-16 Dec 15, 2022 - Dec 16, 2022 2 Days NY New York 10019 New York Register Now

2295.00 $
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