workers-collab

Making the Transition from Staff Member to Supervisor

Make the move from employee to supervisor a seamless transition with this comprehensive supervisor training curriculum

New supervisors will feel empowered to hit the ground running with the skills learned in this seminar. Be ready to take on any task, bring their best self to the job, while adopting new habits that will quickly get them up to speed. In this high-impact, 2-day seminar, the AMA faculty will help students avoid common pitfalls new supervisors encounter and also learn the secrets of managing people. Students also receive all the essentials skills, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, students will gain skills they can begin using right away. Plus a game plan that helps them start experiencing the benefits of their new role sooner.

Seminar Number: 02243

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Newly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

  •   Classroom2 Day(s)
    1.2 CEU
  •   Online4 Lesson(s)
    1.2 CEU
 
 

New supervisors will feel empowered to hit the ground running with the skills learned in this seminar. Be ready to take on any task, bring their best self to the job, while adopting new habits that will quickly get them up to speed.

In this high-impact, 2-day seminar, the AMA faculty will help students avoid common pitfalls new supervisors encounter and also learn the secrets of managing people. Students also receive all the essentials skills, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, students will gain skills they can begin using right away. Plus a game plan that helps them start experiencing the benefits of their new role sooner.

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Develop legal awareness to act and behave in compliance with workplace laws
  • Adjust your behavioral style to give yourself a more winning edge
  • Discover the secrets to inspiring and motivating your direct reports
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

Setting Yourself up for Success

  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

  • Understanding basic equal employment opportunity (EEO) laws
  • Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

  • Understanding your own personal style and the styles of others through an assessment
  • Focusing on clues that can help pinpoint an individual’s personal style
  • Flexing your personal style to build more effective relationships

Motivating Others

  • Conducting an employee motivation analysis
  • Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation

Managing Your Time

  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

Special Feature

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses, and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

LESSON ONE (The Foundation)
Giving Feedback

  • Recognize What You Have to Let Go of, What You Have to Learn, and Develop Strategies for Doing So
  • Describe Three Phases of the Change Process
  • Identify the Greatest Challenges for New Supervisors, and the Pitfalls to Avoid
  • Determine What Your Boss, Employees, Peers, and Senior Management Expect from You in Your New Role

Setting Goals for Yourself

  • Set SMART Goals for Yourself and Others
  • Delegate Tasks with a Focus on Quality Standards
  • Assess What Tasks You Can Delegate and How

LESSON TWO (Personal Insights)
Defining Your Personal Behavioral Style

  • Identify Your Own Behavioral Style Preferences
  • Demonstrate the Best Way to Communicate with Bosses, Employees, or Peers Whose Style Preferences Differ from Yours
  • Build Better Working Relationships with Others By Identifying and Adjusting to Their Personal Behavioral Styles

Managing Your Time

  • Distinguish Urgent from Important
  • Use a Prioritizing Tool to Clarify Your Priorities
  • Practice Specific “Quick Hits” for Managing Time Effectively
  • Demonstrate Techniques for Protecting Your Time from Infringement By Others

LESSON THREE (Guiding Performance)
Motivating Others

  • Explain What Motivates Others
  • Create a Motivating Environment

Understanding Adult Learning Styles

  • Describe Your Obligation to Train Your Employees
  • Meet the Needs of Visual, Auditory, and Kinesthetic Learning Styles
  • Demonstrate a Five-Step On-the-Job Training Model

LESSON FOUR (Continuous Growth)
Giving and Receiving Feedback

  • Describe the Criteria for Giving Effective Feedback
  • Deliver Both Supportive and Corrective Feedback Using the Instant Feedback Method
  • Demonstrate How to Receive Feedback Effectively

Developing Legal Awareness

  • Identify the Basic Laws Governing All Aspects of the Performance Cycle
  • Discuss Your Obligation Under These Laws
  • Demonstrate Your Legal Awareness By Participating in an Activity
Download Extended Seminar Outline PDF

LESSON ONE (The Foundation)

Giving Feedback

  • Recognize What You Have to Let Go of, What You Have to Learn, and Develop Strategies for Doing So
  • Describe Three Phases of the Change Process
  • Identify the Greatest Challenges for New Supervisors, and the Pitfalls to Avoid
  • Determine What Your Boss, Employees, Peers, and Senior Management Expect from You in Your New Role

Setting Goals for Yourself

  • Set SMART Goals for Yourself and Others
  • Delegate Tasks with a Focus on Quality Standards
  • Assess What Tasks You Can Delegate and How

LESSON TWO (Personal Insights)

Defining Your Personal Behavioral Style

  • Identify Your Own Behavioral Style Preferences
  • Demonstrate the Best Way to Communicate with Bosses, Employees, or Peers Whose Style Preferences Differ from Yours
  • Build Better Working Relationships with Others By Identifying and Adjusting to Their Personal Behavioral Styles

Managing Your Time

  • Distinguish Urgent from Important
  • Use a Prioritizing Tool to Clarify Your Priorities
  • Practice Specific “Quick Hits” for Managing Time Effectively
  • Demonstrate Techniques for Protecting Your Time from Infringement By Others  

LESSON THREE (Guiding Performance)

  • Motivating Others
  • Explain What Motivates Others
  • Create a Motivating Environment

Understanding Adult Learning Styles

  • Describe Your Obligation to Train Your Employees
  • Meet the Needs of Visual, Auditory, and Kinesthetic Learning Styles
  • Demonstrate a Five-Step On-the-Job Training Model

LESSON FOUR (Continuous Growth)

Giving and Receiving Feedback

  • Describe the Criteria for Giving Effective Feedback
  • Deliver Both Supportive and Corrective Feedback Using the Instant Feedback Method
  • Demonstrate How to Receive Feedback Effectively

 Developing Legal Awareness

  • Identify the Basic Laws Governing All Aspects of the Performance Cycle
  • Discuss Your Obligation Under These Laws
  • Demonstrate Your Legal Awareness By Participating in an Activity

American Management Association (AMA) is accredited by the International Association for Continuing Education and Training (IACET). AMA complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, AMA is authorized to issue the IACET CEU.

Classroom Schedule

39 Sessions Available

Online Schedule

5 Sessions Available

  • $2,195.00 Non Members
  • $1,995.00 AMA Members
  • $1,700.00 GSA
Date Duration State City Zip
  2019-04-25 2019-04-26 Apr 25, 2019 - Apr 26, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-05-06 2019-05-07 May 6, 2019 - May 7, 2019 2 Days CA Anaheim 92802-3513 Anaheim Register Now

  2019-05-13 2019-05-14 May 13, 2019 - May 14, 2019 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2019-05-20 2019-05-21 May 20, 2019 - May 21, 2019 2 Days NY New York 10019 New York Register Now

  2019-06-03 2019-06-04 Jun 3, 2019 - Jun 4, 2019 2 Days CA San Diego 92101 San Diego Register Now

  2019-06-06 2019-06-07 Jun 6, 2019 - Jun 7, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-06-17 2019-06-18 Jun 17, 2019 - Jun 18, 2019 2 Days NY New York 10019 New York Register Now

  2019-06-20 2019-06-21 Jun 20, 2019 - Jun 21, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-06-27 2019-06-28 Jun 27, 2019 - Jun 28, 2019 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-07-11 2019-07-12 Jul 11, 2019 - Jul 12, 2019 2 Days WA Seattle 98101 Seattle Register Now

  2019-07-15 2019-07-16 Jul 15, 2019 - Jul 16, 2019 2 Days NY New York 10019 New York Register Now

  2019-07-15 2019-07-16 Jul 15, 2019 - Jul 16, 2019 2 Days OH Columbus 43085 Columbus Register Now

  2019-07-25 2019-07-26 Jul 25, 2019 - Jul 26, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-08-01 2019-08-02 Aug 1, 2019 - Aug 2, 2019 2 Days CA Los Angeles 90045 Los Angeles Register Now

  2019-08-05 2019-08-06 Aug 5, 2019 - Aug 6, 2019 2 Days NY New York 10019 New York Register Now

  2019-08-12 2019-08-13 Aug 12, 2019 - Aug 13, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-08-15 2019-08-16 Aug 15, 2019 - Aug 16, 2019 2 Days MA Boston 02110 Boston Register Now

  2019-08-26 2019-08-27 Aug 26, 2019 - Aug 27, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-09-09 2019-09-10 Sep 9, 2019 - Sep 10, 2019 2 Days TX Dallas 75001 Dallas Register Now

  2019-09-16 2019-09-17 Sep 16, 2019 - Sep 17, 2019 2 Days NY New York 10019 New York Register Now

  2019-09-19 2019-09-20 Sep 19, 2019 - Sep 20, 2019 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-09-26 2019-09-27 Sep 26, 2019 - Sep 27, 2019 2 Days PA Philadelphia 19019 Philadelphia Register Now

  2019-10-03 2019-10-04 Oct 3, 2019 - Oct 4, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-10-07 2019-10-08 Oct 7, 2019 - Oct 8, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-10-10 2019-10-11 Oct 10, 2019 - Oct 11, 2019 2 Days NY New York 10019 New York Register Now

  2019-10-17 2019-10-18 Oct 17, 2019 - Oct 18, 2019 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2019-10-24 2019-10-25 Oct 24, 2019 - Oct 25, 2019 2 Days CA Anaheim 92801 Anaheim Register Now

  2019-10-31 2019-11-01 Oct 31, 2019 - Nov 1, 2019 2 Days TX Houston 77001 Houston Register Now

  2019-11-07 2019-11-08 Nov 7, 2019 - Nov 8, 2019 2 Days NY New York 10019 New York Register Now

  2019-11-11 2019-11-12 Nov 11, 2019 - Nov 12, 2019 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-11-25 2019-11-26 Nov 25, 2019 - Nov 26, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-12-02 2019-12-03 Dec 2, 2019 - Dec 3, 2019 2 Days FL St Pete Beach 33707 St Pete Beach Register Now

  2019-12-05 2019-12-06 Dec 5, 2019 - Dec 6, 2019 2 Days NY New York 10019 New York Register Now

  2019-12-09 2019-12-10 Dec 9, 2019 - Dec 10, 2019 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-12-09 2019-12-10 Dec 9, 2019 - Dec 10, 2019 2 Days CO Denver 80002 Denver Register Now

  2019-12-12 2019-12-13 Dec 12, 2019 - Dec 13, 2019 2 Days IL Chicago 60601 Chicago Register Now

  2019-12-16 2019-12-17 Dec 16, 2019 - Dec 17, 2019 2 Days CA San Diego 92101 San Diego Register Now

  2020-01-09 2020-01-10 Jan 9, 2020 - Jan 10, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-01-23 2020-01-24 Jan 23, 2020 - Jan 24, 2020 2 Days IL Chicago 60601 Chicago Register Now

2195.00 $
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