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Making the Transition from Staff Member to Supervisor

Elevate your skills to a higher level of performance.

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success. In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor. Receive a FREE Manager's Toolkit when you register for this seminar.  Click here to learn more.

Seminar Number: 02243

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Newly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

  •   Classroom2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE
  •   Online2 Lesson(s)
    1.2 CEU, 12 CLP, 14 CPE
 

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

Receive a FREE Manager's Toolkit when you register for this seminar. Click here to learn more.
  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Adjust your behavioral style to give yourself a winning edge
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time
  • Setting yourself up for success
  • Making a change and letting go of your old role
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management and former peers
  • Conducting a gap analysis to determine how to meet critical expectations Leveraging your behavioral style with the Personal Style (PSI) Assessment
  • Flexing your personal style to build more effective relationships
  • Setting up goals to get you to the next level of performance
  • Managing employee performance and training your employees
  • Delivering supportive and corrective feedback to your employees
  • Managing conflict and disagreement with greater ease
  • Turning conflicts into positive change
  • Applying techniques to diffuse conflicts
  • Applying techniques to delegate work to your team
  • Developing a delegation plan to use with team members
  • Managing and protecting your time
  • Identifying three high-impact action items for immediate attention back at work

Learning Objectives

  • Establish Credibility as a New Supervisor with Your Boss, Peers, and Team Members
  • Leverage Behavioral Style to Improve Relationships with Your Boss, Peers, and Team Members
  • Utilize Management Strategies That Promote Effective Member Motivation, Performance Management, and Delegation
  • Improve Workplace Time Management and Conflict Resolution Effectiveness

Setting Yourself Up for Success

  • Distinguish Between the Roles of Individual Contributor and Supervisor
  • Describe the Three Phases of Change
  • Discuss the Challenges and Pitfalls for New Supervisors
  • Explain What Your Organization and Critical Stakeholders Expect of You in Your New Role
  • Identify Short-Term Wins and Critical Issues to Be Addressed
  • Identify Expectations Versus Personal Development Needs

Leveraging Your Behavioral Style

  • Determine Your Leadership Characteristics
  • Identify Your Behavioral Style
  • Identify the Behavioral Styles of Others
  • Distinguish Behavioral Clues That Identify a Person’s Behavioral Style
  • Identify Behavioral Styles for Bosses, Peers, and Staff Members
  • Develop Adapting Strategies to Interact Effectively with Bosses, Peers, and Staff Members

Managing Employee Performance

  • Set SMART Goals for Yourself and Others
  • Use a Five-Step Model to Train Your Employees
  • Deliver Feedback That Is Both Supportive and Corrective
  • Distinguish Employee’s Current Skills Versus Needed Skills

Managing Conflict

  • Differentiate Between Conflict and Disagreement
  • Acknowledge That Some Conflicts May Make a Positive Image
  • Describe Techniques and What to Say to Defuse a Conflict

Delegating Work to Your Team

  • Apply Effective Delegation Techniques
  • Assess Personal Barriers to Delegation
  • Develop a Delegation Plan to Use with Team Members

Managing Your Time

  • Describe the Time Priority Model for Time Management
  • Identify Strategies to Manage Your Time Effectively and Protect One’s Time from Infringement by Others

High-Impact Action Planning

  • Identify Three High-Impact Action Items for Immediate Attention Back at Work
  • Develop a SMART Goals for Each of These Action Items

Download Extended Seminar Outline PDF

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

Classroom Schedule

31 Sessions Available

Online Schedule

29 Sessions Available

  • $2,195.00 Non Members
  • $1,995.00 AMA Members
  • $1,889.00 GSA
Date Duration State City Zip
  2021-11-08 2021-11-09 Nov 8, 2021 - Nov 9, 2021 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2021-11-08 2021-11-09 Nov 8, 2021 - Nov 9, 2021 2 Days CA San Francisco 94103 San Francisco Register Now

  2021-11-08 2021-11-09 Nov 8, 2021 - Nov 9, 2021 2 Days TX Houston 77001 Houston Register Now

  2021-12-06 2021-12-07 Dec 6, 2021 - Dec 7, 2021 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2021-12-06 2021-12-07 Dec 6, 2021 - Dec 7, 2021 2 Days TN Nashville 37201 Nashville Register Now

  2021-12-13 2021-12-14 Dec 13, 2021 - Dec 14, 2021 2 Days CA San Diego 92101 San Diego Register Now

  2021-12-15 2021-12-16 Dec 15, 2021 - Dec 16, 2021 2 Days IL Chicago 60601 Chicago Register Now

  2021-12-16 2021-12-17 Dec 16, 2021 - Dec 17, 2021 2 Days NY New York 10019 New York Register Now

  2022-01-10 2022-01-11 Jan 10, 2022 - Jan 11, 2022 2 Days CA San Francisco 94103 San Francisco Register Now

  2022-01-20 2022-01-21 Jan 20, 2022 - Jan 21, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-01-24 2022-01-25 Jan 24, 2022 - Jan 25, 2022 2 Days TX Dallas 75001 Dallas Register Now

  2022-02-03 2022-02-04 Feb 3, 2022 - Feb 4, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-02-03 2022-02-04 Feb 3, 2022 - Feb 4, 2022 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2022-02-07 2022-02-08 Feb 7, 2022 - Feb 8, 2022 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2022-02-24 2022-02-25 Feb 24, 2022 - Feb 25, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-03-03 2022-03-04 Mar 3, 2022 - Mar 4, 2022 2 Days NY New York 10019 New York Register Now

  2022-03-03 2022-03-04 Mar 3, 2022 - Mar 4, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-03-21 2022-03-22 Mar 21, 2022 - Mar 22, 2022 2 Days MA Boston 02110 Boston Register Now

  2022-03-31 2022-04-01 Mar 31, 2022 - Apr 1, 2022 2 Days NY New York 10019 New York Register Now

  2022-03-31 2022-04-01 Mar 31, 2022 - Apr 1, 2022 2 Days CA San Francisco 94103 San Francisco Register Now

  2022-04-11 2022-04-12 Apr 11, 2022 - Apr 12, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-04-21 2022-04-22 Apr 21, 2022 - Apr 22, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-05-02 2022-05-03 May 2, 2022 - May 3, 2022 2 Days CA Anaheim 92802 Anaheim Register Now

  2022-05-02 2022-05-03 May 2, 2022 - May 3, 2022 2 Days TX Dallas 75001 Dallas Register Now

  2022-05-09 2022-05-10 May 9, 2022 - May 10, 2022 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2022-05-16 2022-05-17 May 16, 2022 - May 17, 2022 2 Days NY New York 10019 New York Register Now

  2022-06-02 2022-06-03 Jun 2, 2022 - Jun 3, 2022 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2022-06-02 2022-06-03 Jun 2, 2022 - Jun 3, 2022 2 Days CA San Diego 92101 San Diego Register Now

  2022-06-13 2022-06-14 Jun 13, 2022 - Jun 14, 2022 2 Days NY New York 10019 New York Register Now

  2022-06-16 2022-06-17 Jun 16, 2022 - Jun 17, 2022 2 Days IL Chicago 60601 Chicago Register Now

  2022-06-23 2022-06-24 Jun 23, 2022 - Jun 24, 2022 2 Days CA San Francisco 94103 San Francisco Register Now

2195.00 $
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