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Diversity, Equity and Inclusion Certificate Program

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level , and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project. Added bonus: You’ll also receive an exclusive AMA certificate in recognition of your completion of this program. Certificate Programs include additional post-course resources: On demand lessons to reinforce key skills Best practice skill refreshers Articles offering practical tips and tactics

Seminar Number: 02965

5
(56 reviews)
  • Live Online
  • At Your Company Location

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Home>Course Topic>Diversity, Equity, Inclusion, & Belonging (DEI&B)>Diversity, Equity and Inclusion Certificate Program

About This Course

A workplace where people feel valued takes intentional effort from leaders who understand what gets in the way. This program helps you build that understanding. You'll explore how equitable practices actually show up in day-to-day leadership and how opportunities are distributed. You'll leave knowing how to strengthen your workplace culture and create conditions where more people can do their best work and elevate your business.

Read the FAQs

Who Should Attend

Leaders at all levels, HR professionals, or others who are responsible for or wish to take responsibility for diversity and inclusion in their organization.

  •   Live Online3 Day(s)
    1.8 CEU, 18 CLP, 18 PDU, 18 PHR, 18 SPHR
 
 

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level, and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project.

Added bonus: You’ll also receive an exclusive AMA certificate in recognition of your completion of this program.

Certificate Programs include additional post-course resources:

  • On demand lessons to reinforce key skills
  • Best practice skill refreshers
  • Articles offering practical tips and tactics
  • Learn the nature of biases and how to overcome them
  • Identify emotionally intelligent leadership communication strategies
  • Apply mindfulness practices when individuals or teams experience difficult situations
  • Enhance your abilities to hold and participate in meetings that are inclusive
  • Take ownership of helping to create and manage a culture of respect, civility and trust
  • Learning how our brains process information and how biases are created
  • Differentiating between overt and unconscious bias
  • Applying strategies for cultural and communication awareness when managing healthy conflict
  • Identifying emotionally intelligent leadership communication strategies
  • Assessing your team’s stress level and mood to remain optimistic and productive
  • Developing skills for facilitating a team’s ability to work effectively together
  • Identifying unhealthy practices and behaviors in the workplace
  • Taking steps to implement a healthy culture of respect, civility and trust
  • Identifying strengths and development needs using the inclusive leadership assessment
  • Honing the art of inclusive meetings
  • Building an inclusive leader action plan
  • Capstone activity: Applying skills in a real-world scenario

Learning Objectives

  • Understand the Business Case for Diversity Equity and Inclusion.
  • Define Diversity, Equity, Inclusion and Belonging and Describe Their Influence on Our Day-to-Day Interactions and Decision-Making Processes.
  • Recognize the Manner in Which Culture Impacts Our Behaviors, Beliefs, Perceptions, and Responses to Others.
  • Understand the Relationship Between Emotional Intelligence and Diversity, Equity and Inclusion.
  • Understand the Impact of Culture on the Way We Communicate, Build Relationships, and Lead Teams.
  • Demonstrate the Ability to Engage in Difficult Conversations and Manage Conflict.
  • Develop Cross-Cultural Competencies and Messaging Skills That Move Us to Commitment and Action.
  • Develop a Workplace Vision and Plan That Embraces Diversity and Supports an Equitable and Inclusive Environment.

Introduction to Diversity and Inclusion

  • Establish a Common language through definitions.
  • Understand the Business Imperative for Diversity, Equity and Inclusion in the Workplace.
  • Reflect on the Multidimensional, Multicultural Aspects of Individual Identity.

Bridging Communication Differences

  • Describe the Importance of Flexing with Communication Style Preferences as an Inclusive Leader.
  • Explain Your Preferred Communication Style and Those of Others.
  • Recognize Obstacles That Ineffective Listening Can Cause.
  • Identify the Two Types of Micro-Messages and Recognize Microinequities.

Emotional Intelligence and Diversity, Equity, and Inclusion

  • Understand the Relationship Between Emotional Intelligence and Diversity, Equity and Inclusion.
  • Identify strengths and development needs using the Inclusive Leadership Assessment.
  • Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together.
  • Identify Intercultural Leaders’ Challenges.

Leading a Successful Multicultural Team

  • Identify Strengths and Development Needs Using the Inclusive Leadership Assessment.
  • Develop Skills for Facilitating a Team’s Ability to Work Effectively Together.
  • Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career.
  • Identify Leadership Challenges.

Conducting Difficult Conversations Successfully

  • Use a Model to Hold Difficult Conversations.
  • Identify Characteristics of Debate, Discussion, and Dialogue.
  • Practice Dialogue in Conversations.

Your Vision and Plan for an Inclusive Workplace

  • Review the Seminar’s Key Tools and Takeaways.
  • Create an Inclusive Vision for Your Workplace.
  • Build an Inclusive Leader Action Plan.

Capstone: Practice and Application

  • Put Into Practice Some of Your Instructional Learnings and Personal Insights from This Seminar.
  • Use Role-Play to Simulate Real Situations and Interactions.
  • Receive Feedback to Incorporate into Your Inclusive Leadership Development Plan.
  • Observe Others’ Role-Plays and Provide Them with Thoughtful Feedback.

Putting Your Plan into Action

  • Distill What You’ve Learned from the Seminar Instruction, Activities, and Capstone.
  • Finalize Your Inclusive Leader Action Plan.

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

5

56 reviews

 
Fantastic 3 days. incredibly valuable and worthy of the time and self-reflection involved. I was provided tools and accountability for the next steps for my organization!
5
Jennifer B.
 
VP Human Resources
 
Industry: Business Services
So glad I signed up for this. This was one of the most interesting and collaborative classes I have taken in a long time.
5
Antoinetta B.
 
IT Portfolio Mgr Enterprise Data & Integration
 
Industry: Finance
This was an intense program, but it's so nice to come out of a class with applicable knowledge! Great course.
5
Karen C.
 
Staff Officer
 
Industry: Government
The instructor, content, and class participants were great. I have thoroughly enjoyed the course. The instructor was well versed in all topics and pre-requisite learning. His examples and drawing from other courses really brought the learning together for me.
5
PAUL A.
 
TRAINING SPECIALIST
 
Industry: Government
Great program in every respect. Great instructor, content, and structure. The pace was good - it kept me engaged the entire time.
5
Sheree H.
 
Director of Development & Communications
 
Industry: Business Services

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

HRCI. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Talent Triangle PDUs

13.5 Power Skills[PS] 4.5 Business Acumen [BA]

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

Live Online Schedule

1 Session Available

Frequently Asked Questions

What will I learn in this diversity, equity and inclusion certificate program?

This diversity, equity and inclusion certificate program helps professionals build practical skills for creating more inclusive and equitable workplaces. Participants learn how to recognize and address bias, apply emotionally intelligent communication strategies, and navigate difficult workplace situations with greater awareness and confidence. The program also focuses on leading more inclusive meetings, strengthening collaboration across diverse teams, and taking an active role in building a culture of respect, civility and trust.

Who should pursue a diversity equity and inclusion certificate?

A diversity equity and inclusion certificate is valuable for HR professionals, managers, leaders and organizational decision makers who want to strengthen inclusive leadership and workplace culture. It is also helpful for professionals responsible for talent development, employee engagement or organizational change initiatives.

How can a DEI certificate program help organizations?

Organizations benefit from leaders who understand how to build inclusive environments and address workplace barriers. A DEI certificate program helps professionals develop strategies that support equitable practices, strengthen collaboration and improve engagement across diverse teams.

Why is diversity, equity and inclusion in the workplace important?

Strong diversity, equity and inclusion in the workplace helps organizations create environments where employees feel respected, supported and able to contribute fully. Inclusive workplaces often experience stronger collaboration, better decisionmaking and improved organizational performance.

How does this program differ from other DEI certification or certificate programs?

Many DEI certification programs focus primarily on theory or awareness. This diversity, equity and inclusion certificate program emphasizes practical leadership skills that professionals can apply in the workplace. Participants explore how equitable practices influence hiring, career development, communication and organizational culture. The program also helps leaders strengthen inclusive decision making, improve collaboration across diverse teams and identify barriers that may limit opportunities within an organization. You’ll also apply what you learned in an interactive capstone project.
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