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Innovation and Design Thinking Certificate Program

Learn a low-cost and low-risk method to generate business solutions.

What if you could create radical solutions that could stimulate an emotional response? Better yet, what if you could do so rapidly? Experimental, collaborative and holistically innovative. That’s design thinking. It’s a mindset for success. It’s for anyone who wants to see infinite possibilities and turn problems into solutions. Putting the customer front and center, design thinking offers a strategy for successful companies to be more agile and innovative. Using a proven process to drive innovation, you will work in small teams to visualize outcomes and challenge assumptions. You’ll learn a proven, repeatable, creative and collaborative problem-solving method that you can use to reframe problems and generate more rapid, empathetic and innovative products and services.

Seminar Number: 02034

5
(41 reviews)
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Analytical Skills>Innovation and Design Thinking Certificate Program

Who Should Attend

Business professionals in any functional area or role associated with revenue growth.

  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 12 PDCs, 6 PDU, 12 PHR, 12 SPHR
 
 

What if you could create radical solutions that could stimulate an emotional response? Better yet, what if you could do so rapidly?

Experimental, collaborative and holistically innovative. That’s design thinking. It’s a mindset for success. It’s for anyone who wants to see infinite possibilities and turn problems into solutions. Putting the customer front and center, design thinking offers a strategy for successful companies to be more agile and innovative. Using a proven process to drive innovation, you will work in small teams to visualize outcomes and challenge assumptions. You’ll learn a proven, repeatable, creative and collaborative problem-solving method that you can use to reframe problems and generate more rapid, empathetic and innovative products and services.

  • Understand how design thinking can improve organizational and personal performance
  • Embrace uncertainty and develop an experimental mindset to iterate quickly
  • Create a new process and attack  problems from a completely new angle
  • Convert ideas into customer value and market opportunity
  • Release your group’s creative thinking and sharpen critical analysis
  • Create more progressive and practical solutions for real-world problems
  • Balance constraints and technical limitations with customer preferences
  • Develop design thinking to foster collaboration across functions of the organization
  • Learn how to use a repeatable process to drive rapid innovation
  • Integrating design thinking into the fabric of your organization’s culture
  • Adding design thinking tools and templates to help your work groups ideate solutions
  • Developing a more collaborative and iterative style of work for groups/teams
  • Understanding the drivers and inhibitors of innovation
  • Learning the importance of stakeholders and interpreters 
  • Leading collaborative problem-solving testing
  • Learning to envision and design collaboratively with visual imaging
  • Mapping stakeholders and the complex network of beneficiaries
  • Understanding the social-psychological aspect of user experience
  • Exploring formal methods for usability testing to form customer behavior and emotional response
  • Presenting your vision and inviting buy-in through compelling storytelling
  • Fostering an organizational climate for innovation

Learning Objectives

  • Identify Opportunities to Use Design Thinking to Drive Innovation and Generate Solutions
  • Apply Unique Design Thinking 3-Phase, 10-Step process to Drive Innovation and Generate Solutions
  • Guide Colleagues Through Process of Achieving Cost-Effective Solutions

Overview of Design Thinking

  • Some Key Design Thinking
  • Main Phases and Steps of Design Thinking
  • 10 Steps of Design Thinking Defined
  • About the Innovation Inventory Instrument
  • Design Thinking Steps and Application Templates
  • The Ecosystem for Design Thinking: Organizational Realities
  • Your Action Plan for Applying Design Thinking

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

5

41 reviews

 
Course exercises reinforced the concepts and gave me just in time tools to use for a committee that I am leading to resolve an agency-wide program. The instructor gave us many real world examples of how the process can successfully be implemented.
5
Julie B.
 
Director-Office of Human Resources
 
Industry: Government
World class content supplemented and delivered by a richly experienced top faculty
5
Octavius P.
 
Hubert H. Humphrey Fellow
 
Industry: Education
Instructor was very knowledgeable. Great presenter. Encouraged participation. Provided insightful real world examples.
5
Gerald W.
 
Senior Softwar Engineer
 
Industry: Finance
I had a very superficial knowledge of Design Thinking. The instructor was excellent at leading the class and encouraging participation from the students.
5
Robert V.
 
Director
 
Industry: Construction
Good creative/ ideation techniques. Like the 4 block development case
5
Jeff L.
 
Digital Strategist
 
Industry: Manufacturing

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

American Management Association is accredited by the International Accreditors for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

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Talent Triangle PDUs

6 Power Skills [PS]

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

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AMA is recognized by SHRM to offer Professional Development Credits (12 PDCs) for the SHRM-CPSM or SHRM-SCPSM.

Live Online Schedule

4 Sessions Available

Course exercises reinforced the concepts and gave me just in time tools to use for a committee that I am leading to resolve an agency-wide program. The instructor gave us many real world examples of how the process can successfully be implemented.
5
Julie B.
 
Director-Office of Human Resources
 
Industry: Government
World class content supplemented and delivered by a richly experienced top faculty
5
Octavius P.
 
Hubert H. Humphrey Fellow
 
Industry: Education
Instructor was very knowledgeable. Great presenter. Encouraged participation. Provided insightful real world examples.
5
Gerald W.
 
Senior Softwar Engineer
 
Industry: Finance
I had a very superficial knowledge of Design Thinking. The instructor was excellent at leading the class and encouraging participation from the students.
5
Robert V.
 
Director
 
Industry: Construction
Good creative/ ideation techniques. Like the 4 block development case
5
Jeff L.
 
Digital Strategist
 
Industry: Manufacturing
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