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Analytical Thinking, Problem Solving and Decision Making

Get powerful problem-solving skills to more successfully reason through business problems

Today, it's everyone’s job to effectively solve problems. Analytical thinking and problem solving are foundational thinking skills that involve breaking things down into their component parts. They also involve deductive reasoning, drawing conclusions from givens and applying judgments to reach conclusions from a combination of evidence and assumptions. This seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage! NEW! Remote Access AMA now offers you the option of attending this course virtually with Remote Access. Participate in this live seminar from the comfort of your own home, or right in your office. You will have full interaction with the course leader, participate in group exercises, and more. Call 877-566-9441 for details.

Seminar Number: 02558

  • In a Classroom
  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Any individual who wants to be better equipped to face and solve today’s complex business problems by using a foundational process for reasoning and problem solving.

  •   Classroom2 Day(s)
    1.2 CEU, 12 PDCs, 12 PHR, 12 SPHR
  •   Online2 Lesson(s)
    1.2 CEU, 12 PDCs, 12 PHR, 12 SPHR
 

Today, it's everyone’s job to effectively solve problems. Analytical thinking and problem solving are foundational thinking skills that involve breaking things down into their component parts. They also involve deductive reasoning, drawing conclusions from givens and applying judgments to reach conclusions from a combination of evidence and assumptions.

This seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage!

NEW! Remote Access

AMA now offers you the option of attending this course virtually with Remote Access. Participate in this live seminar from the comfort of your own home, or right in your office. You will have full interaction with the course leader, participate in group exercises, and more.

Call 877-566-9441 for details.

  • Develop more clarity around possible solutions
  • Avoid emotional triggers that can impede your best thinking
  • Generate and test solutions to atypical problems
  • Interpret probability to increase confidence in your decision
  • Negotiate among variables and conditions
  • Recognize the difference between rationality of purpose and rationality of process
  • Assessing patterns, recognizing probabilities and increasing your ability to think hypothetically
  • Ensuring the likelihood that your conclusion is the right one
  • Distinguishing between problem solving and decision making
  • Understanding how uncertainty and risk impact the way you make decisions
  • Reducing conflict and groupthink
  • Applying tools and techniques for sharpening analytical and intuitive aspects of decision making
  • Applying personal experience to complex decision making under conditions of uncertainty

Learning Objectives

  • Use the A.R.T. and A.I.D. Skill Bundles to Analyze and Make Better Decisions
  • Refine Your Ability to Assess Patterns, Recognize Probabilities, and Think Hypothetically
  • Use Counterfactual Thinking to Increase the Likelihood That Your Conclusion Is the Right One
  • Distinguish Between Problem Solving and Decision Making, in Order to Identify “True” Decisions
  • Recognize How Your Feelings About Uncertainty and Risk Impact the Way You Make Decisions
  • Identify Personal Characteristics That Inform Your Perception of What Makes a Decision “Right,” to Reduce Conflict and Groupthink
  • Apply Tools and Techniques for Sharpening Analytical and Intuitive Aspects of Decision Making
  • More Deliberately Apply Personal Experience to Complex Decision Making Under Conditions of Uncertainty

Components of Thought

  • Describe the Science Behind How the Brain Works When Analyzing a Typical Decision
  • Recognize the Importance of Analytical Thinking in Business
  • Define Three Key Analytical Reasoning Skills: Assessing Patterns, Recognizing Probabilities, and Thinking Hypothetically

ART: Assess Patterns

  • Describe the Three Subskills Associated with the Analytical Reasoning Skill of Assessing Patterns
  • Distinguish Between Three Common Information Patterns
  • Explain How Recognizing Patterns Can Increase the Efficiency of Decision Making

ART: Recognize Probabilities

  • Describe Three Subskills Associated with the Analytical Reasoning Skill of Recognizing Probabilities
  • Discuss How Your Personal Judgment About the Likelihood of an Outcome May Influence Your Ability to Solve Problems
  • Identify Implicit Probabilities to Assess the Level of Risk Within a Given Situation
  • Assess the Frequency of Specific Occurrences
  • Explain How Probability Judgments Can Help You Work Within Multiple Constraints When Problem Solving

ART: Think Hypothetically

  • Distinguish Between Inductive and Deductive Thinking
  • Create a Hypothesis That Will Lead to Developing Decision Alternatives
  • Use Counterfactual Thinking to Test Your Hypothesis
  • Assess When You Do Not Have Enough Information to Form a Complete Hypothesis

Applying ART to Real-World Situations

  • Apply All Three Bundles of Analytical Thinking (A-R-T) Skills to Real Business Scenarios
  • Enhance the Ability to See the Relevance of Analytical Reasoning Skills for Day-to-Day Work
  • Gain Greater Facility with Analytical Reasoning Skills By Practicing Them

Connecting the Dots: Analytical Reasoning and Decision Making

  • Define What a Decision Is and How Analytical Reasoning and Decision Making Are Related
  • Distinguish Between Two Types of Decisions—Simple and Complex
  • Become Familiar with Three Decision Analysis Tools—Decision Worksheets, Decision Trees, and Force Field Analysis

Personal Decision-Making Preferences

  • Recognize How Values and Experience Inform Our Perceptions
  • Identify Your Personal Decision-Making Preferences
  • Identify Others’ Personal Decision-Making Preferences
  • Explain How Group Decision Making Differs from Individual Decision Making

Psychological Factors Impacting Decision Making

  • Identify Personal Attitudes Toward Decision Making
  • Articulate the Common Reasons for Decision Avoidance
  • Describe the Key Cause of Decisions Made in Haste—Overconfidence
  • Apply Techniques to Avoid the Most Common Pitfalls of Decision Making

Personal Judgment and Decision Making

  • Describe the “Dual Process” of Decision Making
  • Define Personal Judgment (Heuristics)
  • Identify Your Personal Heuristics (Rules of Thumb)
  • Apply Four Techniques to Sharpen Personal Judgment
  • Explain the Impact of Emotion on Personal Judgment

The Context for Analytical Reasoning and Decision Making

  • Understand Your Organizational Context and How This Impacts Your Decision Making
  • Apply Interpersonal and Communication Skills to Convey Your Decision with Maximum Impact
  • Anticipate Pitfalls You May Encounter with Analytical Thinking, Problem Solving, and Decision Making
  • Create an Action Plan for Developing Analytical, Problem Solving, and Decision-Making Skills

Download Extended Seminar Outline PDF

This course qualifies for 12 CPUs toward your recertification as a CAP (Certified Analytics Professionals).

The use of this seal confirms that this activity has met HR Certification Institute's (HRCI) criteria for recertification credit pre-approval.

 

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

Classroom Schedule

7 Sessions Available

Online Schedule

3 Sessions Available

  • $2,345.00 Non Members
  • $2,095.00 AMA Members
  • $1,984.00 GSA
Date Duration State City Zip
  2020-08-03 2020-08-04 Aug 3, 2020 - Aug 4, 2020 2 Days IL Chicago 60601 Chicago Register Now

  2020-09-10 2020-09-11 Sep 10, 2020 - Sep 11, 2020 2 Days TX Dallas 75001 Dallas Register Now

  2020-10-19 2020-10-20 Oct 19, 2020 - Oct 20, 2020 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2020-11-12 2020-11-13 Nov 12, 2020 - Nov 13, 2020 2 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-11-19 2020-11-20 Nov 19, 2020 - Nov 20, 2020 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2020-12-14 2020-12-15 Dec 14, 2020 - Dec 15, 2020 2 Days NY New York 10019 New York Register Now

  2021-03-01 2021-03-02 Mar 1, 2021 - Mar 2, 2021 2 Days GA Atlanta 30309-7705 Atlanta Register Now

2345.00 $
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