workers-collab

Achieving Leadership Success Through People

Lead more effectively by creating rapport, synergy and two-way trust.

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

Seminar Number: 02128

  • In a Classroom
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

Senior managers, directors, vice presidents and other executives, as well as midlevel managers and others in positions of leadership.

  •   Classroom3 Day(s)
    1.8 CEU, 21 CPE, 18 PDCs, 18 PDU
 
 

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

  • Understand the components of professionalism and the importance of setting a good example
  • Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism
  • Create genuine partnerships and unity with, and among, direct reports/colleagues
  • Be more optimistic through reframing, resilience and positive language skills
  • Learn and apply the components of loyalty to create “loyal followership”
  • Trust and empower your direct reports/colleagues more
  • Professionalism: character, composure, commitment, communication, competence and caring
  • Empathy: connecting and building rapport, understanding others and valuing strengths
  • Optimism: enthusiasm, eagerness to learn and teach, and resilience
  • Partnership: collaboration (vs. competition), creating synergy and teamwork
  • Loyalty: building energetic followers who persevere and are accountable to self and others
  • Empowerment: delegating, teaching, coaching and entrusting

Learning Objectives

  • Define Leadership and the Measures of Leadership Success
  • Exhibit the Skills of the PEOPLE Path to Achieving Leadership Success: Demonstrate Professionalism and Empathy; Lead with Optimism; Create Partnerships; Demonstrate Loyalty and Earn Loyal Followership; Empower Yourself and Others
  • Describe the Benefits of the PEOPLE Path to Successful Leadership
  • Identify Ways to Develop PEOPLE Skills

Professionalism

Achieving Leadership Success Through Professionalism

  • Define Professionalism
  • Describe Its Importance to Successful Leadership
  • Describe and Demonstrate Five Components of Professionalism
  • Assess Your Personal Level of Professionalism
  • Identify Ways to Demonstrate Professionalism at Work

Empathy

Achieving Leadership Success Through Empathy

  • Define Empathy
  • Describe Its Importance to Successful Leadership
  • Describe and Demonstrate Three Components of Empathy
  • Explain How Relational Listening Helps Develop Empathy
  • Describe How Considering Different Personality Types Relates to Empathy
  • Identify Ways to Demonstrate Empathy at Work

Optimism

Achieving Leadership Success Through Optimism

  • Define Optimism
  • Describe Its Importance to Successful Leadership
  • Describe and Demonstrate Four Dimensions of Optimism
  • Identify Situations in Which Optimism Is or Is Not Appropriate
  • Describe and Demonstrate Resilience
  • Identify Ways to Demonstrate Optimism at Work

Partnership

Achieving Leadership Success Through Partnership

  • Define Partnership
  • Describe Its Importance to Successful Leadership
  • Describe and Demonstrate Partnering Techniques to Create Synergy and Handle Conflict
  • Assess Your Tendencies and Preferences in Partnering with Others
  • Identify Ways to Create Partnerships at Work

Loyalty

Achieving Leadership Success Through Loyalty

  • Define Loyalty
  • Describe Its Importance to Successful Leadership
  • Describe Five Ways to Demonstrate Loyalty
  • Describe Four Steps to Earning Loyal Followership
  • Identify Ways to Demonstrate Loyalty and Earn Loyal Followership at Work

Empowerment

Achieving Leadership Success Through Empowerment

  • Describe Empowerment
  • Describe Its Importance to Successful Leadership
  • Describe and Demonstrate Skills for Being am Empowered and Empowering Leader
  • Identify Ways to Be an Empowered and Empowering Leader at Work

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 18 credits toward your CAE application or renewal professional development requirements.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 18

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

 

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 21 hours/Advanced
Prerequisites: Foundation in leadership
Advance Preparation: None
Delivery Method: Group Live
Field of Study: Non-technical – Personal Development

Classroom Schedule

11 Sessions Available

  • $2,745.00 Non Members
  • $2,495.00 AMA Members
  • $2,363.00 GSA
Date Duration State City Zip
  2019-08-05 2019-08-07 Aug 5, 2019 - Aug 7, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-08-19 2019-08-21 Aug 19, 2019 - Aug 21, 2019 3 Days MA Boston 02110-1817 Boston Register Now

  2019-09-16 2019-09-18 Sep 16, 2019 - Sep 18, 2019 3 Days GA Atlanta 30309-7705 Atlanta Register Now

  2019-09-30 2019-10-02 Sep 30, 2019 - Oct 2, 2019 3 Days TX Houston 77001 Houston Register Now

  2019-11-06 2019-11-08 Nov 6, 2019 - Nov 8, 2019 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2019-11-18 2019-11-20 Nov 18, 2019 - Nov 20, 2019 3 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2019-12-02 2019-12-04 Dec 2, 2019 - Dec 4, 2019 3 Days NY New York 10019 New York Register Now

  2019-12-09 2019-12-11 Dec 9, 2019 - Dec 11, 2019 3 Days IL Chicago 60601 Chicago Register Now

  2020-02-19 2020-02-21 Feb 19, 2020 - Feb 21, 2020 3 Days CA San Francisco 94103-3156 San Francisco Register Now

  2020-03-16 2020-03-18 Mar 16, 2020 - Mar 18, 2020 3 Days TX Dallas 75001 Dallas Register Now

  2020-04-13 2020-04-15 Apr 13, 2020 - Apr 15, 2020 3 Days MA Boston 02110 Boston Register Now

2745.00 $
Close