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7 Stories All Salespeople Should Tell To Build Rapport

People tend to do business with people they like and trust. That’s why building rapport with a potential buyer is crucial to sales success. And storytelling is the quickest way to build rapport.

5 Reasons People Love A Good Story

Why do some products gain mass appeal, acquire a dedicated following, and draw customers to wait in line for the latest version, while other product launches flop?

Push vs. Pull: Why Your Communication Style Matters

Do you know what your communication style is? Do you push more than you pull, or do you pull more than you push?

How To Spot Disguised Workplace Bullies During The Interview

Workplace bullies can slip under the radar of even the most experienced hiring manager. Dressed for battle in a red suit, Haley wore an air of superiority that made you grit your teeth at your final meeting.

8 Tips To Improve Your Delivery Style

I often have clients come to me with the idea that I will completely change their delivery style and body language. But my philosophy is that when you begin to coach and change a person’s physical presence significantly, they no longer look or feel like themselves, and the audience can sense this.

8 Tips To Improve Your Delivery Style

I often have clients come to me with the idea that I will completely change their delivery style and body language. But my philosophy is that when you begin to coach and change a person’s physical presence significantly, they no longer look or feel like themselves, and the audience can sense this.

7 Benefits of Improving Your Cultural Intelligence

Are you aware of the organizational benefits of having high cultural intelligence?

Four Challenges with Succession Planning

FEW organizations today have effective succession plans. And there are several reasons why. These reasons amount to challenges that must be overcome if succession plans are to succeed.

Three Myths Of Leadership

My consulting journey emerged from having spent over 20 years working for a Fortune 100 company. However, my role was not as an executive, business unit manager, or human resources professional.

How to Legally Justify Employee Termination

Do you know the difference between a performance review and progressive disciplinary documentation? Paul Falcone explains the employee termination process.

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