Gain strategies to improve your communication skills no matter what your career level. Discover how to demonstrate credibility and acquire knowledge and insights to enhance your ability to motivate, persuade and influence throughout the organization.
270 Minutes | 0.50 CEUs
This OnDemand Course contains the following lessons:
Enhancing Communication Skills
Discover and apply effective communication techniques and styles so you can effectively handle difficult or sensitive conversations with confidence.
Framing the Message for Greater Impact
Identify strategies to help you craft impactful messages that will resonate with your target audience.
Building Credibility and Trust for Improved Communication
Learn strategies to help you build self-confidence and improve your credibility—and to convey to colleagues that you are someone who can be trusted.
Principles of Effective Business Writing
Learn specific tips and insights to help you write more effectively and to polish and perfect all your communications.
Crash Course in Mistake-Free Business Writing
Business writing must be clear—but it also needs to convey a strong professional image. Learn how to troubleshoot punctuation, grammar and other writing pitfalls so you can produce mistake-free communications.