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Effectively Communicating in the Moment – Free Seminar Preview

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Date of Event: Mar 13, 2019
Time: 3:00 PM - 4:00 PM Eastern
Fee: Complimentary
Meeting Number: 17961-00006
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Speaking on the Spot with Clarity and Precision

It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project update, or are stopped in the hallway with an important question, or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen. 

This preview of the AMA seminar Effectively Communicating in the Moment explains how this course helps you develop your in-the-moment communication skills and will offer some tactics you can start using immediately to become a more effective communicator.

What You Will Learn

Join us for a preview of this seminar and how it will teach you to navigate through unscripted moments, including:
  • Advice for keeping your composure while taking time to respond
  • What to do when you are being pushed for an answer
  • Ways to deliver your message confidently
  • Specific stalling techniques that exude competence

While attending this preview is FREE, reservations are required.

About the Presenters

Susan Mason is Principal of Vital Visions Consultants, a firm dedicated to providing dynamic and uniquely designed leadership and professional communication skills training and coaching. She has over 35 years of experience as an educator, executive coach, trainer, keynote speaker and instructional designer. Susan has designed, developed and implemented a wide variety of learning solutions for organizations of all sizes, including American Management Association. She has been a keynote speaker at AMA’s Women’s Leadership Center and is a member of AMA’s Online Course Faculty. She has also worked at the Cornell University School of Industrial Labor Relations and Hamilton College, where she now helps direct the Levitt Leadership Institute located in the Arthur Levitt Center for Public Affairs.


Related Seminars

For additional training on this topic, consider these AMA seminars:

Effectively Communicating in the Moment
Feel empowered when called upon to “stand and deliver” in spontaneous moments

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Technical Requirements

https://event.on24.com/view/help/ehelp.htmlTo fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:


Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
  • POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!