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ITIL® Training Seminars
Learn how to align IT services and business needs
As a result of an exciting new relationship with Global Knowledge, a worldwide leader in IT and business skills training, AMA now offers a number of ITIL training seminars that will give you the skills you need to manage and execute IT services.
AMA’s ITIL seminars will also position you to successfully complete a number of industry recognized certifications, such as the ITIL Foundation Certification®.
For more information on ITIL Training from Global Knowledge click here.
20 Sessions
The Service Strategy is the cornerstone of ITIL Service Lifecycle…Make it Your Priority.
Delivery Method(s):
Classroom, Live Online
19 Sessions
Achieve reliable, quality delivery of IT Services.
Delivery Method(s):
Classroom, Live Online
16 Sessions
Deliver your IT projects and services on time, and on budget.
Delivery Method(s):
Classroom, Live Online
13 Sessions
Learn how to design and deliver ITIL Service Design processes.
Delivery Method(s):
Classroom, Live Online
12 Sessions
Learn what it takes to plan and execute IT Service Management while you prepare for ITIL Expert certification.
Delivery Method(s):
Classroom, Live Online
11 Sessions
Develop and Adjust Your IT Services and Processes to Changing Business Needs.
Delivery Method(s):
Classroom, Live Online
11 Sessions
Find out how to execute processes within ITIL Operational Support and Analysis.
Delivery Method(s):
Classroom, Live Online
7 Sessions
Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.
Delivery Method(s):
Classroom, Live Online
6 Sessions
Learn how to identify and execute the ITIL Planning, Protection, and Optimization processes.
Delivery Method(s):
Classroom, Live Online
4 Sessions
Learn your service capability within ITIL Service Offerings and Agreements.
Delivery Method(s):
Live Online