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ITIL® Training Seminars

Learn how to align IT services and business needs with ITIL online training seminars

As a result of an exciting new relationship with Global Knowledge, a worldwide leader in IT and business skills training, AMA now offers a number of ITIL training seminars that will give you the skills you need to manage and execute IT services.

AMA’s ITIL seminars will also position you to successfully complete a number of industry recognized certifications, such as the ITIL Foundation Certification®.

For more information on ITIL Training from Global Knowledge click here.

Results 1 - 10 of 10 Results
22 Sessions

ITIL Service Lifecycle: Service Operation

Achieve reliable, quality delivery of IT Services.

Delivery Method(s):

Classroom, Live Online

16 Sessions

ITIL Service Lifecycle: Service Strategy

The Service Strategy is the cornerstone of ITIL Service Lifecycle…Make it Your Priority.

Delivery Method(s):

Classroom, Live Online

14 Sessions

ITIL Service Lifecycle: Service Transition

Deliver your IT projects and services on time, and on budget.

Delivery Method(s):

Classroom, Live Online

12 Sessions

ITIL Service Lifecycle: Continual Service Improvement

Develop and Adjust Your IT Services and Processes to Changing Business Needs.

Delivery Method(s):

Classroom, Live Online

10 Sessions

ITIL Service Lifecycle: Service Design

Learn how to design and deliver ITIL Service Design processes.

Delivery Method(s):

Classroom, Live Online

9 Sessions

ITIL Service Capability: Operational Support and Analysis

Find out how to execute processes within ITIL Operational Support and Analysis.

Delivery Method(s):

Classroom, Live Online

9 Sessions

ITIL v3: Managing Across the Lifecycle

Learn what it takes to plan and execute IT Service Management while you prepare for ITIL Expert certification.

Delivery Method(s):

Classroom, Live Online

7 Sessions

ITIL Service Capability: Release, Control and Validation

Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.

Delivery Method(s):

Classroom, Live Online

5 Sessions

ITIL Service Capability: Planning, Protection and Optimization

Learn how to identify and execute the ITIL Planning, Protection, and Optimization processes.

Delivery Method(s):

Classroom, Live Online

4 Sessions

ITIL Service Capability: Service Offerings and Agreements

Learn your service capability within ITIL Service Offerings and Agreements.

Delivery Method(s):

Live Online