Build on your functional expertise with essential new management skills. Develop your emotional intelligence, become an effective communicator and gain knowledge and skills to be a strong presenter.
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Building a 360-Degree Network
Learn how to build and lead a 360-degree network to successfully lead projects and launch new initiatives.
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Tips for Managing the Progressive Discipline Process
Learn the difference between performance management and progressive discipline, and how to use a progressive discipline process to effectively navigate employee performance challenges.
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Identifying and Managing Your Stakeholders
Learn how to identify your internal and external stakeholders and develop some tools to ensure everyone is aligned on project goals.
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Building and Maintaining Trust
Learn the characteristics of trust, how your worldview affects your perception of people and situations, and how to avoid "trust busting" actions.
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Successfully Working in Hybrid Teams
Learn how to handle issues regarding employee engagement and communication challenges for working in and managing hybrid teams.
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Creating a Culture of Belonging
Learn to create an environment of belongingness to foster a culture of psychological safety at work.
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Strategies for Managing Situational Conflict
Learn how to define conflict and acquire strategies to manage conflicts within an organization.
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Leading with Emotional Intelligence in the Workplace
Apply the best practices of emotionally intelligent leaders in order to connect, achieve, inspire and act with resilience.
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Enhancing Communication Skills
Discover effective communication styles and techniques to help you have difficult or sensitive conversations with confidence.
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Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
Learn specific non-verbal and verbal communication tactics to develop and improve your presentation skills and the impression you make on others.
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Developing and Organizing Presentation Content
Effectively organize your thoughts and information so you can create an engaging presentation that’s right for your audience.
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Enhancing Collaborative Communication
Identify communication techniques that you can use to improve team collaboration and increase your chances for success.
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The Manager’s Role as Facilitator
Explore various aspects of facilitation and how a manager can use factors such as trust and communication to effectively facilitate.
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Crash Course for New Managers
Get insights for managing employees, organizing a productive team and achieving maximum results.
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Essential Management Skills for Introverts
Learn how to manage your energy as an introvert and communicate confidently—even when you’re surrounded by extroverts.