Build on your functional expertise with essential new management skills. Develop your emotional intelligence, become an effective communicator and gain knowledge and skills to be a strong presenter.
-
.png "Enhancing Communication Skills")
Building a 360-Degree Network NEW!
Learn how to build and lead a 360-degree network to successfully lead projects and launch new initiatives.
-
.png "Enhancing Communication Skills")
Tips for Managing the Progressive Discipline Process NEW!
Learn the difference between performance management and progressive discipline, and how to use a progressive discipline process to effectively navigate employee performance challenges.
-
Identifying and Managing Your Stakeholders NEW!
Learn how to identify your internal and external stakeholders and develop some tools to ensure everyone is aligned on project goals.
-
Building and Maintaining Trust NEW!
Learn the characteristics of trust, how your worldview affects your perception of people and situations, and how to avoid "trust busting" actions.
-
Successfully Working in Hybrid Teams NEW!
Learn how to handle issues regarding employee engagement and communication challenges for working in and managing hybrid teams.
-
.png "Essential Management Skills for Introverts")
Creating a Culture of Belonging NEW!
Learn to create an environment of belongingness to foster a culture of psychological safety at work.
-
Strategies for Managing Situational Conflict NEW!
Learn how to define conflict and acquire strategies to manage conflicts within an organization.
-
Leading with Emotional Intelligence in the Workplace
Apply the best practices of emotionally intelligent leaders in order to connect, achieve, inspire and act with resilience.
-
Enhancing Communication Skills
Discover effective communication styles and techniques to help you have difficult or sensitive conversations with confidence.
-
Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
Learn specific non-verbal and verbal communication tactics to develop and improve your presentation skills and the impression you make on others.
-
Developing and Organizing Presentation Content
Effectively organize your thoughts and information so you can create an engaging presentation that’s right for your audience.
-
Enhancing Collaborative Communication
Identify communication techniques that you can use to improve team collaboration and increase your chances for success.
-
The Manager’s Role as Facilitator
Explore various aspects of facilitation and how a manager can use factors such as trust and communication to effectively facilitate.
-
Crash Course for New Managers
Get insights for managing employees, organizing a productive team and achieving maximum results.
-
Essential Management Skills for Introverts
Learn how to manage your energy as an introvert and communicate confidently—even when you’re surrounded by extroverts.