Build on your functional expertise with essential new management skills. Develop your emotional intelligence, become an effective communicator and gain knowledge and skills to be a strong presenter.
Building and Maintaining Trust NEW!
Learn the characteristics of trust, how your worldview affects your perception of people and situations, and how to avoid "trust busting" actions.
Successfully Working in Hybrid Teams NEW!
Learn how to handle issues regarding employee engagement and communication challenges for working in and managing hybrid teams.
Creating a Culture of Belonging NEW!
Learn to create an environment of belongingness to foster a culture of psychological safety at work.
Strategies for Managing Situational Conflict NEW!
Learn how to define conflict and acquire strategies to manage conflicts within an organization.
Leading with Emotional Intelligence in the Workplace
Apply the best practices of emotionally intelligent leaders in order to connect, achieve, inspire and act with resilience.
Enhancing Communication Skills
Discover effective communication styles and techniques to help you have difficult or sensitive conversations with confidence.
Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
Learn specific non-verbal and verbal communication tactics to develop and improve your presentation skills and the impression you make on others.
Developing and Organizing Presentation Content
Effectively organize your thoughts and information so you can create an engaging presentation that’s right for your audience.
Enhancing Collaborative Communication
Identify communication techniques that you can use to improve team collaboration and increase your chances for success.
The Manager’s Role as Facilitator
Explore various aspects of facilitation and how a manager can use factors such as trust and communication to effectively facilitate.
Crash Course for New Managers
Get insights for managing employees, organizing a productive team and achieving maximum results.
Essential Management Skills for Introverts
Learn how to manage your energy as an introvert and communicate confidently—even when you’re surrounded by extroverts.