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Management Skills for New Managers

Strong managers aren’t born; they’re developed. This first-time manager training program gives you the practical skills to fast-track your success and create lasting change. Through motivation, delegation, coaching, communication, collaboration, and performance management, you’ll engage in hands-on exercises and role-plays, with real-time feedback to build your essential management skills. Here, you’ll learn to delegate without micromanaging, give feedback that motivates, run meetings that energize, and lead with clarity, purpose and results. Take this top-rated new manager training course to fill your skill gaps and elevate your team, and your career, to new levels of greatness. You’ll return to work with a proven toolkit of strategies to lead and communicate with confidence , motivate your team to excel, and achieve your business goals, making this a highly sought-after manager course trusted by thousands of professionals across industries. Available exclusively at AMA and backed by a century in new manager training, we offer proven expertise few can match—and back it with a 100% satisfaction guarantee.

Seminar Number: 02238

5
(2648 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

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About This Course

This course provides management training for new managers by teaching practical skills like delegation, coaching, feedback, communication, performance management, and team building. Through guided role-plays and interactive exercises, participants gain immediate strategies for motivating their team and fostering collaboration. New managers leave with actionable tools and confidence to lead a high-performing team.

Read the FAQs

Who Should Attend

New managers with one to three years of experience who want to build a strong leadership foundation, improve collaboration and develop the confidence to manage high-performing teams

  •   In-Person2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU, 12 PMU
  •   Live Online2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU, 12 PMU
 
 

Strong managers aren’t born; they’re developed. This first-time manager training program gives you the practical skills to fast-track your success and create lasting change.

Through motivation, delegation, coaching, communication, collaboration, and performance management, you’ll engage in hands-on exercises and role-plays, with real-time feedback to build your essential management skills. Here, you’ll learn to delegate without micromanaging, give feedback that motivates, run meetings that energize, and lead with clarity, purpose and results.

Take this top-rated new manager training course to fill your skill gaps and elevate your team, and your career, to new levels of greatness. You’ll return to work with a proven toolkit of strategies to lead and communicate with confidence, motivate your team to excel, and achieve your business goals, making this a highly sought-after manager course trusted by thousands of professionals across industries.

Available exclusively at AMA and backed by a century in new manager training, we offer proven expertise few can match—and back it with a 100% satisfaction guarantee.

  • Build and boost your confidence level as a new manager
  • Skillfully manage your co-located, virtual and hybrid employees with ease
  • Effectively pivot, embrace change and clearly communicate decisions to others
  • Give constructive feedback that your team members can hear and act upon
  • Build a climate that fosters collaboration, motivation and camaraderie
  • Develop accountability and equip your team with the right resources to be effective
  • Provide clear vision and direction for your employees
  • Confidently help your team solve problems and overcome barriers
  • Become the manager your boss can rely on to produce valuable results

The Role of the Manager

  • Identify qualities required for effective management
  • Reflect on the range of roles today’s managers perform
  • Reflect on how you fulfill your role and areas for development

Effective Communication and Feedback

  • Use self-awareness and emotional intelligence in managerial communication
  • Articulate clear and succinct written and spoken managerial messages
  • Build verbal, vocal, and body language competence for trust and coherence
  • Leverage effective feedback throughout the organization

Coaching and Delegating

  • Define coaching as a tool for employee growth and development
  • Identify the micro-skills of effective coaching
  • Use the AMA GUIDE to plan and conduct a coaching discussion
  • Identify the steps for effective delegation
  • Prepare and conduct a delegation discussion

Continuous Performance Management and Development

  • Define continuous performance management
  • Describe the performance management cycle
  • Identify common challenges and benefits of continuous performance management
  • Practice the skills of continuous performance management

Teambuilding and Collaborating for Success

  • Determine the difference between a team and a group
  • Apply tools to create high-performance teams
  • Develop and use agreements to improve team health
  • Describe the principles of effective collaboration
  • Recognize the value of collaboration on individual, team, and organizational results
  • Develop accountability among teams collaborating on projects and tasks

Motivating Others to Align and Support Organizational Culture

  • Describe elements of a team’s culture and their importance
  • Identify the manager’s role in employee motivation
  • Describe the importance of motivation as a culture driver
  • Recognize elements of the motivational process.
  • Build a motivational climate for your team

Learning Objectives

  • Recognize the Increasingly Complex role of Today’s Manager
  • Apply Effective Communication and Feedback Skills
  • Use Coaching and Delegation for Employee Development
  • Understand the Performance Management Cycle and Its Role in Employee Development
  • Build a High-Performing Team
  • Successfully Collaborate Across the Organization
  • Motivate others to Align and Support Organizational Culture

The Role of the Manager

  • Identify Qualities Required for Effective Management
  • Reflect on the Range of Roles Today’s Managers Perform
  • Reflect on How You Fulfill Your Role and Areas for Development

Effective Communication and Feedback

  • Use Self-Awareness and Emotional Intelligence in Managerial Communication
  • Articulate Clear and Succinct Written and Spoken Managerial Messages
  • Build Verbal, Vocal, and Body Language Competence for Trust and Coherence
  • Leverage Effective Feedback Throughout the Organization

Coaching and Delegating

  • Define Coaching as a Tool for Employee Growth and Development
  • Identify the Micro-Skills of Effective Coaching
  • Use the AMA GUIDE to Plan and Conduct a Coaching Discussion
  • Identify the steps for effective delegation
  • Prepare and conduct a delegation discussion

Continuous Performance Management and Development

  • Define Continuous Performance Management
  • Describe the Performance Management Cycle
  • Identify Common Challenges and Benefits of Continuous Performance Management
  • Practice the Skills of Continuous Performance Management

Teambuilding and Collaborating for Success

  • Determine the Difference Between a Team and a Group
  • Apply Tools to Create High-Performance Teams
  • Develop and Use Agreements to Improve Team Health
  • Describe the Principles of Effective Collaboration
  • Recognize the Value of Collaboration on Individual, Team, and Organizational Results
  • Develop Accountability Among Teams Collaborating on Projects and Tasks

Motivating Others to Align and Support Culture

  • Describe Elements of a Team’s Culture and Their Importance
  • Identify the Manager’s Role in Employee Motivation
  • Describe the Importance of Motivation as a Culture Driver
  • Recognize Elements of the Motivational Process
  • Build a Motivational Climate for Your Team

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

5

2648 reviews

 
This was a great class! I felt like I received both "text-book" learning and real-life advice. I left the class not only feeling motivated to apply the skills learned to improve my management style, but also more of a well-rounded manager after discussing real life experiences with both the instructor and other members of the class.
5
Hannah B.
 
Production Planning Manager
 
Industry: Manufacturing
This course presented great formulaic approaches to communication, coaching, delegation, direct-report task diagnosing, management skill application, and motivation. The skills I learned will be useful for years to come and will serve my staff tremendously!
5
David F.
 
Deputy Director Of Emergency Management
 
Industry: Local Government
The tools that were reviewed and provided will be a valuable reference going forward.
5
Sharon S.
 
SENIOR MANAGER
 
Industry: Manufacturing, Food & Beverage
I think this course is of benefit to any manager, newly made or otherwise. It provided an understanding of what influences our interactions and how to make those interactions with direct reports more useful, more collaborative and more focused on development both to the benefit of the manager and the employee.
5
Tamara N.
 
Claims Supervisor, Liability Claims Clerks
 
Industry: Insurance
The instructor was very professional and courteous. The class was very engaging and I enjoyed the open discussion setting. I learned a lot about identifying different management styles and how to adapt to different peoples personalities. Very beneficial and applicable.
5
Andrew F.
 
Flight Operator
 
Industry: Manufacturing

This course is valid for 12 PMUs.

HRCI. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SHRM logo.

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

Talent Triangle 12 Business Accumen PDUs
Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

American Management Association is accredited by the International Accreditors for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

National Association of State Boards of Accountancy (NASBA)

American Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Customer Service at 800-262-9699.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: None
Advanced Preparation: Online pre-and post-assessment
Delivery Method: Group Live/Group Internet Based
Field of Study: Technical - Management Services

In-Person Schedule

44 Sessions Available

Live Online Schedule

24 Sessions Available

  • $2,895.00 Non Members
  • $2,595.00 AMA Members
  • $2,567.00 GSA
Date Duration State City Zip
  2026-04-09 2026-04-10 Apr 9, 2026 - Apr 10, 2026 2 Days NY New York 10019 New York Register Now

  2026-04-23 2026-04-24 Apr 23, 2026 - Apr 24, 2026 2 Days MA Boston 02116-5706 Boston Register Now

  2026-04-27 2026-04-28 Apr 27, 2026 - Apr 28, 2026 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2026-05-04 2026-05-05 May 4, 2026 - May 5, 2026 2 Days CA Anaheim 92802 Anaheim Register Now

  2026-05-04 2026-05-05 May 4, 2026 - May 5, 2026 2 Days TX Houston 77042-3802 Houston Register Now

  2026-05-05 2026-05-06 May 5, 2026 - May 6, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-05-19 2026-05-20 May 19, 2026 - May 20, 2026 2 Days NY New York 10019 New York Register Now

  2026-05-19 2026-05-20 May 19, 2026 - May 20, 2026 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2026-06-04 2026-06-05 Jun 4, 2026 - Jun 5, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-06-04 2026-06-05 Jun 4, 2026 - Jun 5, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-06-10 2026-06-11 Jun 10, 2026 - Jun 11, 2026 2 Days TX Dallas 75001 Dallas Register Now

  2026-06-15 2026-06-16 Jun 15, 2026 - Jun 16, 2026 2 Days FL Lake Buena Vista / Orlando 32830 Lake Buena Vista / Orlando Register Now

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  2026-07-14 2026-07-15 Jul 14, 2026 - Jul 15, 2026 2 Days NY New York 10019 New York Register Now

  2026-07-20 2026-07-21 Jul 20, 2026 - Jul 21, 2026 2 Days CO Denver 80002 Denver Register Now

  2026-07-21 2026-07-22 Jul 21, 2026 - Jul 22, 2026 2 Days MA Boston 02110 Boston Register Now

  2026-07-27 2026-07-28 Jul 27, 2026 - Jul 28, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-07-29 2026-07-30 Jul 29, 2026 - Jul 30, 2026 2 Days FL Fort Lauderdale 33301 Fort Lauderdale Register Now

  2026-08-03 2026-08-04 Aug 3, 2026 - Aug 4, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-08-10 2026-08-11 Aug 10, 2026 - Aug 11, 2026 2 Days TX Dallas 75001 Dallas Register Now

  2026-08-12 2026-08-13 Aug 12, 2026 - Aug 13, 2026 2 Days NY New York 10019 New York Register Now

  2026-08-18 2026-08-19 Aug 18, 2026 - Aug 19, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-08-24 2026-08-25 Aug 24, 2026 - Aug 25, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-09-10 2026-09-11 Sep 10, 2026 - Sep 11, 2026 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2026-09-10 2026-09-11 Sep 10, 2026 - Sep 11, 2026 2 Days TX Houston 77001 Houston Register Now

  2026-09-16 2026-09-17 Sep 16, 2026 - Sep 17, 2026 2 Days NY New York 10019 New York Register Now

  2026-09-21 2026-09-22 Sep 21, 2026 - Sep 22, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-09-28 2026-09-29 Sep 28, 2026 - Sep 29, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-10-01 2026-10-02 Oct 1, 2026 - Oct 2, 2026 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2026-10-13 2026-10-14 Oct 13, 2026 - Oct 14, 2026 2 Days TN Nashville 37201 Nashville Register Now

  2026-10-20 2026-10-21 Oct 20, 2026 - Oct 21, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-10-21 2026-10-22 Oct 21, 2026 - Oct 22, 2026 2 Days NY New York 10019 New York Register Now

  2026-10-26 2026-10-27 Oct 26, 2026 - Oct 27, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-11-03 2026-11-04 Nov 3, 2026 - Nov 4, 2026 2 Days TX Dallas 75001 Dallas Register Now

  2026-11-04 2026-11-05 Nov 4, 2026 - Nov 5, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-11-09 2026-11-10 Nov 9, 2026 - Nov 10, 2026 2 Days CA Anaheim 92802 Anaheim Register Now

  2026-11-12 2026-11-13 Nov 12, 2026 - Nov 13, 2026 2 Days MA Boston 02110 Boston Register Now

  2026-11-18 2026-11-19 Nov 18, 2026 - Nov 19, 2026 2 Days NY New York 10019 New York Register Now

  2026-12-03 2026-12-04 Dec 3, 2026 - Dec 4, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-12-03 2026-12-04 Dec 3, 2026 - Dec 4, 2026 2 Days FL Lake Buena Vista / Orlando 32830 Lake Buena Vista / Orlando Register Now

  2026-12-07 2026-12-08 Dec 7, 2026 - Dec 8, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-12-10 2026-12-11 Dec 10, 2026 - Dec 11, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-12-14 2026-12-15 Dec 14, 2026 - Dec 15, 2026 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2026-12-16 2026-12-17 Dec 16, 2026 - Dec 17, 2026 2 Days NY New York 10019 New York Register Now

Frequently Asked Questions

Who should take new manager training courses?

Our new manager training course is designed for first-time managers and managers who need practical management training. It’s also a strong fit for managers who have been in their role for a few years but haven’t had formal management skills training and want to build a strong foundation in management.

What topics are covered in new manager training courses?

This management course for new managers is perfect for building essential skills you’ll use every day—motivation, delegation, coaching, communication, collaboration and performance management. Through guided hands-on exercises and role plays, this management training helps you build confidence you can apply back at work right away for better business results.

How is this new manager training course different from a self-paced, on-demand online course?

Unlike many self-paced online training courses for new managers, our live, instructor-led new manager seminar is interactive and offered online and in-person with experts in their fields. You don’t just watch content passively, you practice and engage in real management conversations, decision-making, and delegation skills, with live feedback and coaching support. It’s ideal for those who want the most practical and applicable first-time manager training, not theory and knowledge only.

Will new manager training help me delegate without micromanaging?

Yes. Delegation is a core part of this new manager training. You’ll learn how to assign work clearly, set expectations, follow up effectively and avoid common mistakes like micromanaging or doing the work yourself.

Will new manager training courses help me navigate difficult conversations and performance issues?

Yes. Effective communication, on-going performance management and development are key components in this management skills training course. Assessments and practice sessions will help you build self-awareness and confidence in everyday conversations and situations so you can improve performance in real time.

How do AMA training courses compare to other new manager training programs?

Many new manager training programs cover similar topics, but this management skills for new managers seminar emphasizes live practice, role-plays, and instructor feedback. If you’re looking for leadership training for new managers that builds real-world skills—not just awareness—this format stands out from self-paced courses. All backed by a 100% satisfaction guarantee, proven content, management research, and 100+ years of management skills training experience.

What results should I expect after taking a new manager training course?

You’ll leave this course with greater confidence and a practical toolkit you can use immediately. Expect clearer communication, stronger coaching habits, better delegation, and a solid foundation from one of the best training programs for new managers.

Do I need to prepare anything in advance to take this new manager training course? 

All pre-work instructions are on the AMA learning portal and will be sent to you one week in advance. Come with an open mind to learn and share in a private and safe setting for the best outcomes.

Can new manager training courses be presented in-house to deliver to a group of new managers?

Yes. This new manager training course can be delivered specifically for your company in person or live online to groups of managers. Delivery can be tailored to your organization’s goals and timelines, helping participants build essential management skills and confidently transition into people-leadership roles. To explore private training options, please contact us for more information.
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