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Coaching from a Distance: Techniques for Developing Your Team in the Virtual World

The countless ways in which professionals now communicate means business can be conducted almost anywhere. This has introduced the element of distance (both real and virtual) between coach and subject. Coaching skills that once worked so effectively face-to-face won’t get the job done today. For a remote or virtual environment, coaches must develop an entirely new battery of skills—from innovative ways of listening to new measures of coaching success. This Live Online Seminar covers it all in four dynamic lessons, with a sharp focus on skill-building and modeling techniques that will enable coaches to move their teams to the next level of professional development regardless of distance.

Seminar Number: 02559

4.6
(82 reviews)
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

About This Course

Coaching gets harder when managers cannot rely on face-to-face interaction or in-room cues. This course helps leaders strengthen remote team coaching skills to guide performance and develop employees in virtual or hybrid work environments. Participants learn techniques for coaching remote employees, structuring productive coaching conversations and maintaining accountability when managing distributed teams. The result is stronger remote leadership and more consistent employee development — even when teams work across distance and time zones.

Read the FAQs

Who Should Attend

Managers, team leaders, senior managers and project managers of global and geographically dispersed teams.

  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 12 PMU
 

The countless ways in which professionals now communicate means business can be conducted almost anywhere. This has introduced the element of distance (both real and virtual) between coach and subject. Coaching skills that once worked so effectively face-to-face won’t get the job done today. For a remote or virtual environment, coaches must develop an entirely new battery of skills—from innovative ways of listening to new measures of coaching success. This Live Online Seminar covers it all in four dynamic lessons, with a sharp focus on skill-building and modeling techniques that will enable coaches to move their teams to the next level of professional development regardless of distance.

  • Diagnose the specific kind of coaching that the situation requires
  • Provide coaching directed toward development, career planning and performance management
  • Develop critical listening skills—to “hear between the lines”
  • Make the right connections to foster cohesion and teamwork
  • Execute your strategy with the appropriate set of tools and techniques
  • Compensate for lack of “face time” and visual cues
LESSON 1
Virtual Coaching Skills for Increased Effectiveness
  • Assessing strengths and weaknesses as a virtual coach
  • Flexing your style to increase effectiveness
  • Blending coaching tasks, emotional intelligence and coaching skills

LESSON 2
Building Employee Loyalty, Trust and Connection Through Coaching

  • Identifying the strengths to develop in others
  • Paying attention to strengths and providing feedback
  • Skills and behaviors needed for performance coaching

LESSON 3
Preparation and Planning for Virtual Coaching

  • Identifying coachable moments
  • Probing questioning
  • Emotional intelligence behaviors that require coaching

LESSON 4
Team Coaching

  • Characteristics of effective virtual teams
  • Building trust at each stage of virtual team development
  • Applying team coaching principles to real situations/challenges

Learning Objectives

  • Meet the Challenges of Coaching from a Distance
  • Employ Virtual Coaching Tools and Techniques
  • Integrate Positive Psychology and Emotional Intelligence to Support Virtual Coaching

What It Takes to Coach from a Distance

  • Assess Your Strengths and Weaknesses as a Virtual Coach
  • Explain Virtual Coaching Capabilities
  • Describe an Effective Blend of Focus On: Coaching Tasks, Emotional Intelligence and Coaching Skills

Developmental Coaching

  • Demonstrate Ability to Identify DiSC® Profile to Plan Developmental Coaching Sessions
  • Demonstrate Flexibility in Adapting to Different Styles
  • Develop the Ability to Pay Attention to Strengths and Provide Strengths Feedback
  • Understand Virtual Developmental Coaching

Performance Coaching

  • Demonstrate Ability to Use DiSC to Determine Potential Priorities of Direct Reports and Others
  • Demonstrate Flexibility in Adapting to Different Styles
  • Summarize the Coaching Approaches, Skills and Behaviors

Gathering Data for Virtual Coaching

  • Gather Data for Virtual Coaching
  • Analyze and See Patterns in the Data
  • Use the Positive/Negative (P/N) Ratio as a Source of Data
  • Ask Probing Questions
  • Identify Emotional Intelligence (EI) Behaviors That Require Coaching

Applying Virtual Coaching Tools and Techniques

  • Use the Virtual Coaching Capabilities to Plan a Virtual Coaching Session
  • Assess Your Virtual Coaching Strengths through Feedback
  • Identify Ways to Gather Data for Your Team
  • Use Planning Template to Plan the Session

Techniques to Increase Virtual Team Effectiveness

  • Define a Virtual Team’s Life Cycle and Coaching Needs
  • Define Characteristics of Effective Virtual Teams
  • Describe Ways to Build Trust at Each Stage of Virtual Team Development
  • Understand Team Emotional and Social Intelligence and the Implications for Team Coaching
  • Apply Coaching Principles to Real Situations/Challenges

Download Extended Seminar Outline PDF

 

View a Sample of Our Reviews

4.6

82 reviews

 
Instructor was very knowledgeable, kept a good pace, and interacted often with the participants to ensure they understood the content.
5
   
Provided great overview of normal coaching types, styles and methods, and then facilitated how to successfully do that in a virtual setting.
5
   
Overall the course was good. Material was good and the Instructor was very good. Good balance between instruction and practice sessions.
4
   
Very knowledgeable from practical and theoretical concepts
5
 
I believe this training will help in leading my employees
4
   

This course is valid for 12 PMUs.

 

American Management Association is accredited by the International Accreditors for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

Live Online Schedule

5 Sessions Available

Frequently Asked Questions

How can managers effectively coach employees when working remotely?

Coaching employees remotely requires intentional communication and structured development conversations. This course teaches practical remote coaching techniques that help managers guide, support and develop employees even when they are not working face to face.

What skills do leaders need to coach remote or distributed teams?

Managers leading remote teams need strong virtual coaching skills, including critical listening skills, clear communication and the ability to build trust at a distance. This program helps leaders strengthen their remote leadership approach so they can develop employees and maintain team engagement.

Is this course helpful for managers leading geographically dispersed teams?

Yes. This training is designed for leaders responsible for remote teams and geographically dispersed teams. Participants learn how to maintain strong connections, provide meaningful feedback and support employee development, even when teams work in different locations.

How does coaching from a distance improve team performance?

Effective remote coaching helps employees stay aligned with goals, develop new skills and remain engaged in their work. When leaders apply consistent virtual coaching techniques, teams often demonstrate stronger communication, accountability and productivity.

Will this course help managers give feedback to remote employees?

Yes. Providing feedback can be more challenging when teams are not working together in person. This course teaches managers how to deliver constructive feedback and meaningful coaching conversations in virtual environments. You’ll also learn to pick up visual cues and “hear between the lines.”

Who should attend this remote coaching training?

This program is designed for managers, team leaders and project managers responsible for remote teams or global teams. Leaders who need to coach and develop employees when they cannot meet face to face will benefit most from this course.
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