Results Without Authority
Controlling a Project When the Team Doesn't Report to You -- A Project Manager's Guide
Author:
Tom Kendrick, PMP
ISBN:
9780814473436
Format:
Paper or Softback
Price:
$19.95
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How to take control of teams and projects even when you're not the boss.
"When you're a project manager with a team of people who don't
technically report to you, your challenge is to get Results Without
Authority. This book delivers proven techniques for controlling projects
and managing diverse teams in a wide variety of situations, and bringing
those projects to successful closure. The concepts in this book are
essential for all project managers, with and without authority, because
they offer a productive alternative to ""command and control""
management techniques that can easily backfire.
Tom Kendrick's system will help you get successful project results from
diverse, cross-functional, virtual, outsourced, and other types of
project teams by showing how to establish and build:
Control Through Process. Key project management processes,
infrastructure, and the role of the project office.
Control Through Influence. Productive leadership styles, reciprocity,
and maintaining relationships.
Control Through Project Metrics. Quantitative, predictive, diagnostic,
and retrospective metrics for project control, motivating desired
behaviors, and avoiding potential problems.
Control Through Project Initiation. The role of the sponsor in project
control, the importance of project vision, project launch documentation,
and the project start-up workshop.
Control Through Project Planning. Collaborative planning as the
foundation of project control; planning as a key factor in setting
baselines and establishing metrics.
Control During Project Execution. Measurement and interpretation of
project status, informal communication, and maintaining relationships as
keys to maintaining control.
Control Through Tracking and Monitoring. Controlling scope and other
project parameters; formal project communication and reporting, rewards
and recognition, and project reviews.
Enhancing Overall Control Through Project Closure. Sign-off, evaluating
retrospective project metrics, celebrating, and rewarding the team;
improving long-term project control through lessons learned.
Packed with invaluable guidance for controlling projects of all scopes
and in any field, Results Without Authority will help novice and
experienced project leaders get the best from their project teams."
About the Author
Tom Kendrick is a program manager, most recently with the
Hewlett-Packard Company, and the author of Identifying and Managing
Project Risk and The Project Management Tool Kit. He conducts project
management classes, and presents at conferences and universities on
program management, project risk, and related topics. He lives in San
Carlos, California.
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"Results without Authority stands out by methodically and
thoroughly exploring the issue of control throughout the project life
cycle."
-Journal of Product Innovation Management
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"Results without Authority stands out by methodically and
thoroughly exploring the issue of control throughout the project life
cycle….this practical project management reference brings together a lot
of ideas and concepts worth considering for readers who are confronted
with projects over which they have little to no formal authority."
-Journal of Product Innovation Management
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"Acknowledgments
Control of Projects
Who's in Charge Here?
Structure of This Book
Elements of Project Control
No One Ever Said That Projects Are Easy
Control Through Process
Project Management Processes
Project Infrastructure
The Project Office
Key Ideas for Project Processes
Control Through Influence
Appropriate Leadership Styles
Getting Through Giving
Enhancing Influence
Maintaining Relationships
Key Ideas for Influence
Control Through Project Metrics
Desired Behaviors
Types and Uses of Project Metrics
Measurement Definition and Baselines
Potential Problems and Measurement Barriers
Key Ideas for Project Metrics
Beginning Control with Project Initiation
Sponsorship
Project Vision
Project Launch
Start-Up Workshops
Working with Cross-Functional, Distributed, and Global Team Members
Key Ideas for Project Initiation
Building Control Through Project Planning
Plan Collaboratively
Measure Your Plan
Set a Realistic Project Baseline
Use Your Plan
Key Ideas for Project Planning
Maintaining Control During Project Execution
Deploying Status-Based Metrics
Status Collection
Informal Communication
Maintaining Relationships
Key Ideas for Project Execution
Tracking and Monitoring for Project Control
Scope and Specification Change Management
Overall Control
Formal Communication
Rewards and Recognition
Project Reviews for Lengthy Projects
Project Cancellation
Control Challenges
Key Ideas for Project Tracking and Monitoring
Enhancing Overall Control Through Project Closure
Delivering Your Results and Getting Sign-Off
Employing Retrospective Project Metrics
Administrative Closure
Celebration and Team Rewards
Capturing Lessons Learned
Key Ideas for Project Closure
Conclusion
Appendix A: Example Project Infrastructure Decisions
Appendix B: Selected References
Index"
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