2600 Phrases for Effective Performance Reviews

Overview

For managers and HR professionals who know what they mean -- here's what to say.
'No managerial or administrative task is as universally dreaded as the performance review. Supervisors may know the points they need to get across, but putting them on paper is another matter. This book puts the right words at their fingertips, with ready-to-use phrases and words, action items, and descriptions that managers, supervisors, and HR professionals can use to evaluate performance, prepare development plans, and address performance problems.

2600 Phrases for Effective Performance Appraisals covers the 25 most commonly rated factors, including productivity, time management, decision making, and teamwork, as well as specific roles such as customer service, finance, sales, and more. The book provides hundreds of phrases to use in performance improvement plans, plus an appendix of helpful individual words.

About the Author

Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, and 96 Great Interview Questions to Ask Before You Hire. He lives in Valencia, California.

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Review Quotes

"...an enormously useful thesaurus of specific, concrete verbiage that will take you far, far beyond 'Meets/exceeds expectations.'"--Accounting Today

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Cover Copy

Whether you're an HR professional or a manager, we know what you hate most about your job: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little book puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips! Falcone covers the 25 most commonly rated performance factors, including productivity, time management, teamwork, and decision making, plus job-specific parameters that apply in sales, customer service, finance, and many other areas.

Not just for review time, the book will also be instrumental in creating job descriptions and development plans, as well as for monitoring performance, progress, and problems year-round.

You know what you mean—here's what to say.

Praise for Paul Falcone's previous books:

"If the art and science of hiring and firing has become a puzzle, then author Paul Falcone [The Hiring and Firing Question and Answer Book] has the answer.?

—Houston Business Journal

"When you feel the need to document an employee's actions (or inactions), turn to this great tool [101 Sample Write-Ups for Documenting Employee Performance Problems].?

—Legal Management

"[96 Great Interview Questions to Ask Before You Hire] takes the guesswork out of the interview process.?

—Benefits and Compensation Solutions

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Table of Contents

'Introduction: How to use this book to save time and write compelling performance appraisals

Part I Core Competencies and Commonly Rated Performance Factors

(Phrases for 25 factors, including communication and cooperation, customer satisfaction, judgment and decision making ability, innovation and creativity, strategic and critical thinking skills, teamwork, time management)

Part II Performance Appraisal Phrases for Particular Titles and Roles

(Phrases for 9 categories, each containing 5-18 specific job functions, including accounting and finance; administrative support; general management; sales, marketing, advertising; manufacturing)

Part III Future Development Goals

(Phrases for 24 improvement goals, from attendance and punctuality to work habits)

Appendices

*Special Feature: Describing Work Ethic and Work Style

*High-Impact Verbs to Inspire Your Writing

*Essential Adverbs to Get Your Message Across

*Additional Resources

*Alphabetical Listing of Particular Titles and Roles

*Common Grading Scale

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